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Loews Portofino Bay Hotel at Universal Orlando Resort

5601 Universal Blvd. | Orlando, FL 32819-7880  [SEE MAP]Orlando, FL  [SEE ADDRESS]

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Guests love property's proximity to Universal Orlando Resort theme parks
Pricey room rates and parking fees
The Loews Portofino Bay Hotel at Universal Orlando Resort enthralls its visitors. Its Mediterranean-inspired setting is a treat for the eyes, but the most compelling reason guests rave about this Loews outpost is its high-end amenities. Examples of perks travelers love include the full-service Mandara Spa and the elegant atmosphere found in Mama Della's Ristorante (just one of this Loews hotel's four restaurants). The guest rooms also earn high praise for their style and creature comforts, such as flat-screen TVs, iPod docking stations and Keurig coffee makers. On the other hand, the ritzy features come with a price tag that guests say can take a toll on your pocketbook. Plus, there are extra fees for valet and self-parking. (However, you can earn perks by becoming a member of the Loews YouFirst rewards program.) As its name suggests, the Loews Portofino Bay sits on the grounds of Universal Orlando Resort, giving you easy access to the Universal theme parks.
Orlando, FL
Hotel Class
Property Type
Resort, 750 rooms
Primary View



  • 4.0Hotel Class
  • GREATCritic Rating


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Critic Reviews

Other Awards

  • Condé Nast Readers' Choice List 2019



Built to scale after the small town on the Italian Riviera, this property includes a miniature bay, gardens, piazzas and multiple pools. The guest rooms and bathrooms feature an upscale design with custom furnishings and modern amenities of today.

AAA/CAA Four Diamond Awards 2019



The charm and romance of Portofino, Italy – destination of Europe's rich and famous – are conjured up at this lovely luxury resort, where part of the fun is exploring the waterfront 'village' from end to end and not knowing what you'll find around a corner or down some steps. The illusion is maintained by the details: cobblestone streets, variegated row houses lining the boat-dotted 'bay,' and inviting archways that lead to narrow, shop-lined alleyways, stairways, and piazzas, but made slightly surreal by the sounds of screams from Universal roller-coaster riders.

Fodor's Choice

Travel + Leisure


A re-creation of the exclusive Italian fishing village, right down to the jut of its ferry dock and the rusty hue of the buildings, Portofino Bay has some of Orlando's largest rooms (at least 450 square feet apiece), with terrifically soft beds. The 750 rooms, decorated in a combination of Italian-villa and southern-plantation style, have curvaceous, carved- and inlaid-wood headboards and armoires, and elegant fabrics.


Modeled after the real Portofino Bay on the Italian Riviera, this 750-room Loews hotel has nightly singers in the piazza, great Italian restaurants, and a waterslide that resembles a Roman aqueduct. It's the most expensive of Universal's four resorts, but that's because of its bigger, more beautiful rooms, gorgeous spa, and three pools, including two quieter ones for couples.

Other Awards

  • Condé Nast Readers' Choice List 2019

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 7063 have reviewed the Loews Portofino Bay Hotel at Universal Orlando Resort, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 7063 reviews 4.5 (based on 7063 reviews)

Guest Rooms

As with the rest of the property, accommodations at the Loews Portofino Bay aim to transport guests to the shores of the Mediterranean Sea, with teal and cream hues making up most of the decor. All rooms boast high-tech amenities, such as Keurig coffee makers, iPod docking stations and flat-screen HDTVs. For travelers with kids, the resort offers "Despicable Me"-inspired suites with Minion accent walls and window treatments.
  • Showers and tubs may be combined or separate, depending on the chosen room type
  • Some upgraded suites have balconies

Standard room size450 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The Loews Portofino Bay is located within the Universal Orlando Resort complex, which can be explored via the resort's free water taxi service. Travelers also have access to complimentary shuttle transfers to SeaWorld Orlando and Aquatica. At Universal CityWalk, located about a mile away, guests will find a variety of shops, restaurants, bars and entertainment venues. Several boutiques and eateries are also situated within walking distance of the property.
  • Free shuttle service to select golf courses
  • Orlando International Airport sits 16 miles southeast
  • 24-hour valet parking ($37)
  • 24-hour self-parking ($28)
  • Airport shuttle
  • Car service (free)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The Loews Portofino Bay offers four restaurants, three of which serve various Italian dishes. Bice Ristorante offers dinner in a fine dining environment, while Mama Della's Ristorante and Trattoria del Porto are more casual. Trattoria del Porto also features a children's play area. The hotel's fourth eatery, Splendido Bar & Grill, dishes up casual American fare poolside.
  • On-site Starbucks and gelato shop
  • Resort has a market with grab-and-go pizzas and deli sandwiches
  • Room service available 24 hours a day

Number of restaurants4

Cuisine TypesItalian, American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


The Loews Portofino Bay has three main pool areas, each with a unique atmosphere. The Beach Pool features a sand beach and waterslide, as well as a kids pool and two hot tubs. The Villa Pool offers higher-quality lounge chairs and cabanas, and the adults-only Hillside Pool aims to provide a more tranquil atmosphere for those looking to relax by the water.
  • Private cabana rentals
  • Poolside activities like dive-in film screenings and pingpong tournaments hosted select nights each week
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


The Loews Portofino Bay is home to the Mandara Spa, a full-service spa featuring Balinese-inspired treatments. The spa is generously sized, with 16 treatment rooms in which to enjoy a variety of facials, massages and body treatments. A salon is also located on-site. Guests desiring an outdoor spa experience can request to receive a massage in a poolside cabana.
  • Spa open daily from 8 a.m. to 8 p.m.; salon open every day between 8 a.m. and 6 p.m.
  • Kids and teens spa treatments
  • All spa treatments incur a 20% service charge

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna


The Loews Portofino Bay's proximity to theme parks attracts many families with children. In fact, all guests staying at the hotel receive free Universal Express Unlimited ride access at Universal Orlando Resort's theme parks. At the property, kids younger than 10 are greeted with a welcome amenity at check-in, and guests can take advantage of the hotel's "Kids Closet," which offers a variety of toys, books and supplies for kids of all ages. When parents need to get away, kids can go to the Resort Kids' Camp, which hosts supervised activities daily for children ages 4 to 14.
  • Babysitting services can be arranged through concierge (charges apply)
  • Loaner board games in library
  • Poolside film screenings occasionally hosted on-site
  • "Despicable Me"-inspired accommodations
  • Kids Club
  • Free Kids Club
  • Fee for Kids Club
  • Cribs
  • High Chairs


The Loews Portofino Bay features an on-site fitness center with 30 cardiovascular and weight-training machines in addition to free weight and stretching areas. The fitness center is free to access and is open every day from 5 a.m. to 8 p.m.
  • Fitness center located within resort's spa
  • Jogging and walking paths
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)


The Loews Portofino Bay's three ballrooms can be used to host large business gatherings or divided to accommodate smaller events and breakout sessions. Several outdoor event spaces are also available, and group spa discounts provide an opportunity for event attendees to be pampered during their stays. A business center with copy machines and printers is available as well.
  • Audiovisual equipment through on-site provider
  • Custom reservation websites for business functions hosted at the resort

Number of meeting rooms16

  • Business center
  • Meeting rooms
  • Meeting and event planners available


Guests staying at the Loews Portofino Bay are welcome to bring up to two pets during their stays. Pet owners will be expected to show proof of current vaccinations, and a one-time fee of $100 per stay applies. Pets receive a variety of amenities, including a pet room service menu, toys and pet beds.
  • Only cats and dogs are permitted
  • Pet-sitting and dog walking services can be arranged through resort's concierge
  • Pets allowed (with fee)
  • Dog walking (with fee)
  • Pet-sitting (with fee)


The Italian Riviera theme found throughout the Loews Portofino Bay provides a unique backdrop for wedding ceremonies and receptions. The Villa and Citrus piazzas feature picturesque spaces for outdoor ceremonies and receptions, while the three flexible ballrooms can accommodate indoor weddings with up to 1,000 people. Intimate weddings with less than 50 guests can also be hosted here.
  • Wedding planning and audiovisual services
  • Wedding day salon services available at the Mandara Spa
  • Resort's wedding packages offer details like use of a changing room for the bride, three hours of reception bar services, votive candles for reception tables and custom wedding cakes

Maximum wedding guest capacity1000

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know. If you are interested in obtaining a badge to display on your website or in other media, please contact us.

Find the Best Price

at the Loews Portofino Bay Hotel at Universal Orlando Resort

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