VH Atmosphere - Adults Only - All Inclusive

Calle Principal Playa Dorada Complejo Hotelero Playa Dorada S/N | Puerto Plata  [SEE MAP]Puerto Plata  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Service is out of this world

Jul 17th, 2019

My gf and I spent a week in this hotel. We booked that side of the island because of the sargassum problem in the Caribbean and it was well paid, the beach was nice and clean. Lots of umbrellas and chairs to use, there is no music so you can just relax and enjoy the sound of the waves and the wind. The best part of this AI is the service and the food.I read other reviews stating the food was really good but I had to check this by myself.The food is really amazing, everything is so tasty and fresh, there are so many options and flavours for all. Tons of fruits and breads, cheese, all kinds of protein options, and all kinds of juice. You should try the passion fruit juice, it was amazing. Breakfast was really nice with the omelet station. The service in this place is out of this world, people are always smiling and they seem to be really happy working there, I never saw any employee without an smile in the face. Dervis and Domingo were outstanding. Room was nice and clean. It has an small balcony to sit and chill. People saying that you have to walk 10 min to the beach is lying lol. Just 5min max, and everything is inside a complex so you are not really walking on the street, pretty much walking inside a private neighborhood so it is really safe. I will totally recommend this place as I will come back in the future. Specially for the food and the service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful vacations!!!

Jul 13th, 2019

My boyfriend And I just spent 1 week vacation at the VH Atmosphere and it was amazing. The check-in was very easy and Joel made us feel welcome from the moment we saw him. Our room was spacious, clean and very comfortable. We received new towels every morning and the mini fridge and the coffee were refilled and the shower towels were changed every day. The À la Carte restaurants were not opened every night but the food at the buffet was very good and was changing every breakfast/lunch and diner. We had very good service from the waiters. Always smiling and happy to serve you. The hotel is not directly on the beach but it is on a beautiful golf course and the mountains view is incredible. The beach is only at a 5minutes (max) walking distance and if needed there is always a shuttle available to bring you. When at the beach you have access to the beach bar/grill. Good food as well. We eat lunch over there almost every day. During the day and at night you can be sure that Delfi and Anyel will be there to entertain you if you want. The crazy games and the games at nights were very fun and funny to participate/watch. We won some local coffee and bottles of rum. We had such an amazing week with them. Always on a good mood and smiling. They were even able to make my boyfriend dance when he never does (aka mr Boum Boum). Laying down by the pool is also very relaxing. It is quiet and the bar is always open. There is some shade if you need and always chairs available. The pool side bathroom were always really clean, like everything else at the hotel. We would like to say a big thank you to the VH atmosphere team as you made our stay memorable. Special thanks to Delfi, Anyel, Joel, Mawandy, kelvin and Gerhson, and of course everyone else. Stephanie & Romain TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

This is the best hotel and vacation ever

Jul 12th, 2019

This is the best hotel we have seen in a while. It’s our 20th time in the South and we had an amazing time. This hotel is a 5 stars for me. Hotel: a small hotel near the airport. Really calm, excellent service, clean and really good food. The employees are just the best! Really respectful, hardworking and nice. Rooms: clean with good ac. Nice service at the rooms. Quiet and we had everything we asked for. It was perfect. Pool: Nice pool with a lot of shadow and chairs for everyone. They don’t overbooked the hotel also witch I was really grateful for. You don’t need to wake up early to reserve your chairs! Beach: 5 minutes’ walk from the hotel. Nice beach with a lot of space. You don’t need to reserve. It was perfect. Restaurant : 1 buffet et 1 à la carte. It was really good food and a lot of choices! Never seen this in a while. The waiters are excellent, quick and they don’t miss a thing. We really appreciated our calm vacation. We will go back for sure. It’s the first time I go in one hotel and want to go back. This was just perfect. Managers: don’t change anything! This is the perfect place! I don’t have anything wrong to say :) You have it all! Thank you so much! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Our home away from home!

Jul 10th, 2019

We just returned from our second 2 week trip to VH Atmosphere. We stayed at the VH Atmosphere the same time last year. It was everything we wanted and more. The atmosphere is incredibly relaxing, the staff are very attentive and go above and beyond to make you have an wonderful stay. There are many repeat guests and this time Ms Guzman the General Manger hosted a celebration cocktail and dinner with her senior management staff to say thank you.We met some lovely people form Wasaga Beach and Montreal.There were also a number of solo travelers both men and women which speaks volume to the feeling of safety. I want to say thank you to all the staff for their attention to the smallest details from being able to gives us room 1103 again to the welcome back banner on our door and the fruit tray. The food was amazing, both at the buffet and the specialty restaurants.the staff continue to stand out for customer service. A special mention for Edison, Freddy and our wonderful waiter Deriis with the sweetest smile and the most gentle manner. You all serve from the heart and it shows. Senior management have lunch every day together and you can absolutely see the team work. Our room was always clean and well stocked with drinks, the gym was wonderful and my husband again enjoyed 5 rounds of golf with Ramon as his caddie. Thank you for everything, we cannot wait to return to our home away from home! Vicky and Ken TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

An Anniversary to Remember!

Jul 8th, 2019

My husband and I came to to VH atmosphere for our 10 year Anniversary and we had an incredible week. First when we arrive we were met with a friendly face and a beautiful property. The property was very clean. Our room was very clean and the cleanliness continued throughout the property and for the duration of our stay. The Hotel is very quiet and relaxing The food was good and throughout the buffets we had a wide variety and still got to experience a little of the culture. We had a variety of natural juices in the mornings to chose from such as Soursop, Tamarind, Melon, Passion etc. We had a variation of fruits as well but I am assuming this would be seasonal as during my trip I was able to have lots of mangoes :). The a la Carte Restaurant was good. Options were available but if you are vegetarian or Vegan not many choices but the staff is so great I do believe they would accommodate this. Desserts were great :). The pools for the most part were clean. The private pool we did have a few issues but they continued to work on getting this fixed. The beach was also great, I was told prior to my trip that beach may have been Rocky but no Rocks in sight. The Staff was great at this hotel. In all my years of travelling I must say this was the best service I have ever experience. The language can be a barrier at times but the staff made up for this and always provided service with a smile. Rosy, Francis, Edison, Freddy, Juan, Kelvin, Marta are a few of the names we remembered who made this trip amazing. The housekeeping team was great and I think one of the lady who took care of our room 1216 was Maddy. Thanks VH Atmosphere for making this trip memorable. TRIPADVISOR.COM USER 

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