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at the Velas Vallarta
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My Favorite Resort
Nov 18th, 2020
An excellent Mexican connection for us up North. This is the real Mexico and all the good it has to offer. Wonderful folks working and visiting throughout the year - all year! Clean, well maintained property inside and out. 2 Restaurants each with their own signature offerings. The Restaurant by the beach is open to the big waters of the Bay of Banderas where I have seen fish jump, whales spout, and huge Frigate Birds, Pelicans, Turtles, Iguanas, etc, etc. Can't wait to get lucky enough to do my Velas Vallarta again (like a second home). Air travel during these challenging times between Mexico and the North countries is allowed and with all the protections in place probably one of the safest things you can do out of your own home. We often use Alaska as a fav. TRIPADVISOR.COM USER
Nov 15th, 2020
We just returned from a fantastic week at Velas Vallarta and hope to return soon! The resort is gorgeous and staff is dedicated to customer service and providing a great experience for guests. We spent a good amount of time at the pool area and truly appreciated the exceptional level of service that we received from Marcelino and Antonio. We felt welcomed everyday we arrived at our spot at the pool. TRIPADVISOR.COM USER
Velas Vallarta Covid-19 Visit
Oct 29th, 2020
This is our second visit to Velas during a Worldwide Pandemic. The first being in 2009 during the Swine Flu H1N1 pandemic. Once again, Velas did not disappoint us with their safety protocols. Coming from NJ, which was one of the first hardest hit states in the USA, with some of the most stringent safety protocols, we were happy to see that Velas was above and beyond anything that we were experiencing at home. From the moment we stepped out of the taxi safety measures were immediately implemented. (luggage sanitized and covered, hand sanitizer, foot mat sanitizer, etc.) All of the employees wear mask and face shields throughout the resort. Our temperature was taken prior to check in. Prior to entering our room there was seal on the door indicating that everything had been sanitized. Inside the room remotes, pens, etc. were all in sealed plastic. Despite the fact that there are limited dining options with modified menus the food has been sensational. Honestly, you can order off the menu and if they can do it they will. As always, room service is the best. The Velas standards that we're are all accustomed to haven't changed. We are extremely pleased that we made the trip. TRIPADVISOR.COM USER
Oct 27th, 2020
This resort is beautiful and very clean! I still felt safe despite COVID19. All the food is served covered! Everything is sanitized! Also, I was amazed with the nature in Puerto Vallarta! The agent at the hotel helped us go tours to the mountains where the scenes are unbelievable! I will definitely come back again! TRIPADVISOR.COM USER
Sep 30th, 2020
We visited for the 3rd time this year. The staff was so accommodating and helpful with my husband who needed wheelchair assistance. The resort's sanitary precautions from the virus were extraordinary. The food was excellent and service outstanding. We love the resort and always feel it's more like coming home every time we visit. TRIPADVISOR.COM USER
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