Velas Vallarta

Paseo de la Marina Norte 585 Marina Vallarta, Jalisco | Puerto Vallarta 48354  [SEE MAP]Puerto Vallarta  [SEE ADDRESS]

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at the Velas Vallarta

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Guest Reviews

TripAdvisor Traveler Rating 4

Overall a great trip

Dec 7th, 2019

The resort is maintained well. Rooms are spacious and clean. Staff are friendly and helpful. The LED lights used throughout the resort are bright white, and make it less appealing. The food is the biggest disappointment. It is all inclusive so quantity is unlimited, but the taste is very mediocre. On location, it is close to airport and the Vallarta marina. The beach sand is coarse, and hard to swim in the ocean at the beach because of the wave. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Timeshare presentation waste of time

Dec 6th, 2019

We were invited to do a 90 minute presentation which turned out to be 3hours. We tried to hurry it up but it didn’t seem to make any difference. We were not shown any rooms or internal facilities. We were promised cheap tickets to the pirate boat evening which we received but we did not get the taxi fares to and from the port as promised. We attended the complementary buffet breakfast which was as very limited in choice. An excellent example of negative marketing!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

all inclusive hotel in Puerto Vallarta

Dec 5th, 2019

Walk into heaven. Think Botanical gardens meets pools meets ocean with peacocks fish and iguanas that come to say Hi. There is a fancy restaurant and a nice beach front restaurant. Crepe station in the lobby that will give you an awesome fruit crepe topped with nutella any time of day. You choose the topping. A different drink is made every night in the pool lobby with appetizers if you want to learn the art of making a rasberry daquiri hang out in the lobby at 6 Entertainment at night.. Don't be surprised when they come and bring you chocolates on the pillow at night. Yoga in the morning on the beach is a must. And if you walk down the beach a ways you may find a place that saves baby turtles. The concierge helped us find a great ATV tour and suggested a great restaurant with a awesome view in town for a special occasion. And don't miss the water aerobics at 1230 every day. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful resort

Dec 4th, 2019

A beautiful resort on the western coast of Mexico. Service and amenities just fabulous. All inclusive great value. Beds super comfortable. Apartments spacious and well appointed. Great choice of places to eat. Love coming here and will keep coming back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Another Magical Week!

Dec 3rd, 2019

When casually chatting with other guests, they would often ask me if this was my first visit to Velas Vallarta. I was always afraid to answer as this was my 4th visit. However, I didn't need to worry as each time the other guests responded saying it was there 8th, 10th, or even 15th visit. Amazing. The level of loyalty at this hotel is extreme, and for very good reason. Wonderful & caring service, tasty food, huge rooms and a beautiful, traditional setting that continues to wow me even after all these visits. The two things that I appreciate most at Velas Vallarta is the décor of the property itself and the smiling, attentive employees that you encounter everywhere. From the meticulously kept gardens, to the purple flowers overflowing off every balcony and the wandering paths past the koi ponds, the setting could not get any more authentic or beautiful. I enjoyed feeding the fish this time with the food for sale (50 cents I believe it was) in the mini-market. But for me what really sets Velas Vallarta apart is the staff. Yes, I've come to know many of them over the years so the reunions are always bittersweet, but as I've said before, it's a pleasure to sit back and watch everyone get the same attentive level of service whether it's your 1st or 100th visit. The whole atmosphere of the property is a group of employees who are happy, dedicated and genuinely interested in your feedback and well-being. (And they often take notes too when they ask you for feedback) Casino night and Karaoke night were a big hit during our visit and the dancing shows were well attended too. A new show for me this visit was the "Dancing through the Decades" show which I found to be very entertaining. You'll recognize these songs. This show definitely brought more than a few smiles to my face. Many of the sunning lounge chairs by the pool now feature cushions, which is a most welcome addition. I was told more are on the way too. It's always a pleasure to see what beneficial changes have been made upon each visit. I found the wifi to be very strong in all areas of the hotel and it is simple to connect to. My other sentiments from my previous three Trip Advisor reviews are still very much true today. This is a special, special resort which has won my heart. I don't think I've ever missed a resort so much after leaving. So looking forward to another visit next year! Thanks to all the dedicated employees and management team who make this resort so amazing with each visit!! TRIPADVISOR.COM USER 

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