Verdanza Hotel San Juan

8020 Tartak Street, Isla Verde | Carolina 00979  [SEE MAP]Carolina  [SEE ADDRESS]

Courtesy of Verdanza Hotel San Juan

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at the Verdanza Hotel San Juan

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Guest Reviews

TripAdvisor Traveler Rating 5

Family vacation

Sep 3rd, 2019

Excellent hotel. Very familiar. Near restaurant like Ponderosa, Chilis its like 400 meters away. The locals restaurant are good. Its close to Isla Verde beach. Have a great pool for kids an adults. You can walk and see stores near it. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Shower temperature

Sep 3rd, 2019

Great location, walking distance to the beach and restaurants. Pool area excelent for childrens and adults, with coffee shop, burger sport bar and restaurant. Only inconvenient the water shower never came out sufficiently hot... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Convenient Location and Excellent Staff

Aug 25th, 2019

When I was going on a cruise leaving from San Juan with my mom and grandma, I was looking for places that were both near the airport (SJU) and near the cruise port. Verdanza popped up on my search and I booked. Best decision ever! From start to finish it was a solid choice! The location is a 5-7 minute drive from the airport, so if you’re weary from your flight, it is a breeze to get to. I called the night before and Franchesca was friendly in confirming my reservation. When I arrived with my family, the check in process was effortless and Carlos and Wilmarie both assisted and even offered a few suggestions for nearby places to grab a bite. There are quite a few restaurants within walking distance for both local as well as chain restaurant fare, the beach is maybe a 10 minute walk away, and there is a CVS pharmacy right up the block for any last minute things you might have forgotten to pack. The room for 3 with double beds was great and equipped a balcony, TV, and (thankfully) non-smoking. The amenities are solid with a great pool to take a dip in and 3 restaurants inside to choose from as well as complimentary WiFi. The even have a dog park! However, the real secret gem is the view from the fitness center. Even if you’re not going to get your cardio or weightlifting on... definitely go up there and take some vids and pics of the panoramic views of San Juan. It’s truly breathtaking. When we were checking out, Andrea also assisted with a smooth check out and offered us a place to store our luggage the day we returned from the cruise so we could have a chance to explore old San Juan before we returned to NYC. We took a taxi to the cruise port from the hotel and that ride was only 15-20 minutes. All in all, the location is super convenient and the staff is super courteous and helpful. Whether for a short stay while waiting for a cruise or just for a convenient and central location... Hotel Verdanza is the place to go in San Juan for your hotel needs! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

If minimum standards are important to you....

Jul 27th, 2019

Where to begin this review...booked two rooms for a two night stay. If the most basic services like hot water and a clean bathroom are important to you, then this is not the place for you. Did not have hot water the whole time we were there. The first day, upon entering the room found lots of sand on the bathroom floor. Either the staff was in a real rush to clear the rooms, or just did not care, because you could not miss this amount of sand. The poolside rooms are in a structure that does not have an elevator. You have to use a stair case, which was filthy (see pictures). I asked the front desk to have it cleaned, less than an hour after checking in, and it was in the same state the morning we checked out. Clean facilities are not a priority for management at this hotel. There are lots of other nice hotels in the immediate area that will most likely provide you a better experience than the one we had. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

4th of July Visit

Jul 13th, 2019

We stayed because my Coast Guard family was transferring from Virginia to PR.This hotel hosts military families being transferred to the island which earns my loyalty. But crowding a family with 2 children and a dog into 1 room and 1 bed, seems stressful for the families and the hotel staff. Pro - The hotel is centrally located and easy to reach from the airport. The common hallways and rooms are clean. The pool area is very nice although there is no shade-only 1 small cabana. They could set up some umbrella's which people could use to shelter from the hot in the middle of the day. The staff was wonderful and accommodating. A one block walk to the beach is doable and the beach is terrific. Con - at $195 a day it's clearly over priced. Breakfast is the biggest disappointed. It's $15 for instant eggs, sausage and canned fruit. Given that this is a tropical island, I expected fresh fruit and for the price ala carte eggs. They also have some weird pool towel control process which requires you to track a card for each towel with a $25 fine if you lose the card. You also have to run the water about 10 minutes for tepid water and about 1/2 of the rooms have the hot and cold wrongly marked. I would explore other options for lodging of just expect average. TRIPADVISOR.COM USER 

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