Rua Anneliese Pohl | Lagoa 8400-450  [SEE MAP]Lagoa  [SEE ADDRESS]

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at the VILA VITA Parc

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Guest Reviews

TripAdvisor Traveler Rating 5

Dont normally do reviews but...

Aug 2nd, 2020

So I don't normally do reviews but I felt on this occasion the staff at Vila Vita went above and beyond to ensure that our stay was as stress free as possible. Their service is on a different level to almost any hotel you will visit, apart from maybe a few of the big ones in Dubai (Burj, Al Naseem). The complex is huge and stunningly beautiful. We had a townhouse which overlooked the beach/sea and it gives you a real feel of a Miami condo. The beach is gorgeous as I'm sure you will see in photos and the hotel has a lovely chilled vibe throughout. It really is the place to go if you want some R+R. Some recommendations 1. Do the Benagil cave trip on the traditional Portuguese boat. You will discover loads of caves along the route and empty beaches. We literally had this enormous beach to ourselves swimming in turquoise water. It was like paradise. 2. Do the wine cellar dinner. It's something super interesting and the food, chef and sommelier are amazing. 3. Make sure you book your dinners well in advance. Because of this COVID situation the space is super limited and we found it almost impossible to get a table. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Just perfect

Jul 29th, 2020

This was the perfect place to relax and fee safe during the COVID 19 situation. The place was spotless and all the staff were so friendly and relaxed. We were only there for 4 days but we came away rejuvenated - and wanting to comeback soon! I did not want to leave! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

The Very Best of The Algarve

Jul 25th, 2020

This was our second visit to Vila Vita Parc and the resort does not disappoint. In fact, it was one of the best family holidays despite Covid. The resort took many measures to make sure the guests and staff are safe and relaxed. From the moment you arrive at reception, you are made to feel safe, welcomed and well looked after. We were given little welcome kits with masks and hand sanitisers. All the staff wore masks (some clear and some cloth). The resort has very clear procedures on keeping everyone safe during Covid times. The hotel was at 50% capacity and all meals were socially distanced. However, it did not take away from our enjoyment at all. We stayed for 10 days and ate every single meal at the resort's 10 restaurants. Our favourites were Mizu, Adega, Praia Dourado and Ocean. We did not have a single bad meal. Our children loved the Kids' Club and did many activities such as mini golf, football, t-shirt painting and badminton. The Kids' Club has an extensive menu on offer for the children. Roberto at Customer Service took very good care of us by pre-arranging all dinners and cooking activities for the children and us. Vagner, the Chef from Adega gave us a Master Class in seafood cataplana which was delicious. We are eager to go back. It is a wonderful place for families, couples and groups. There is a lot to do or you can just relax by the pool, beach or balcony and read a book. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

luxury personified

Jul 24th, 2020

We stayed for 7 nights in room 251 which was a deluxe sea view located in the adults only section (Residence). The room was spotlessly clean. We visited 7 restaurants for dinner with Aladin Grill being our favorite (food and service). Our visit to the renowned Ocean restaurant was ruined by a pompous waiter who we will save from embarrassment and possibly the sack, by not naming him (Nelson, you know who we are referring to!) Special mention for Ana at the adults only pool and Gina in the spa - both 1st class employees. Normally for this level of quality/service, we have always travelled to the Caribbean or Mexico. Now with only a 2.5 hour flight from the UK, Vila Vita Parc is definitely in our plans to return during 2021 and beyond. Thank you for a wonderful vacation !! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very fair treatment in light of Covid-19

Jul 17th, 2020

We had scheduled a trip to Portugal and the Algarve last December (before the Coronavirus issues) for this July. We booked at a number of TripAdvisor top-rated hotels and resorts in Porto, Lisbon, and the Algarve. All of the Algarve resorts only offered non-cancel rates at that time. Now, due to restrictions on Americans flying into Portugal (needing both a RT-PCR negative test within 72 hours and for non-tourism-related trips), we had to cancel. Vila Vita Parc was the only vendor to act fairly, quickly, and professionally with regards to the cancellation and refund. TAP Portugal is clearly the worst, with a number of resorts close behind. Kudos to Vila Vita Parc. We hope to reschedule our trip for next year (assuming travel is allowed) and we will be extending our time at Vila Vita Parc substantially as a result of their excellent business practices, and of course, the beautiful resort! TRIPADVISOR.COM USER 

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