W Mexico City

Campos Eliseos 252 Chapultepec | Mexico City, MX 11560  [SEE MAP]Mexico City, MX  [SEE ADDRESS]

Courtesy of W Mexico City

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at the W Mexico City

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José Andrés restaurant on-site
Some guests said the bar can get noisy

If you're looking for a hotel that embraces contemporary (albeit eccentric) design aesthetics and a playful atmosphere, you've come to the right place. The W Mexico City sits in good company in the chic Polanco enclave, known for its of-the-moment restaurants and boutique shops. Hallmark to the W brand, the lobby hosts a small bar, which recent guests admit can get both noisy and irritating if you're not in the mood for revelry. Retreat to your well-appointed digs if you've had enough of the bar scene and cozy up in W signature beds (draped in 350-thread-count sheets) or take advantage of the rainforest shower jets, Bliss toiletries and plasma flat-screen TV. For even more pampering, book a refreshing facial or invigorating massage at the AWAY Spa. When dinnertime rolls around, grab a bite at the property's two on-site eateries, Living Room Bar and J by José Andrés, or explore Polanco's lively culinary scene. Plus, Marriott Bonvoy members can earn and redeem points when choosing to stay here.

Mexico City, MX
Hotel Class
Property Type
Hotel, 237 rooms
Primary View
Best For
Business travelers, Couples, Groups


  • 4.5Hotel Class
  • GREATCritic Rating


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See all hotels in Mexico City »

Critic Reviews

Other Awards

  • AAA/CAA Four Diamond Awards 2019
  • Travel + Leisure World's Best Awards 2018



The first W hotel in Latin America grooves with a recently refreshed look: bright colors, clever lighting, and a lobby that brings to mind a cool 1960s airport lounge. It manages to be informal and chic at the same time, with the staff clad in casual black rather than the usual stiff uniforms.

Fodor's Choice



The room categories come with names like 'Wonderful,' 'Spectacular, and 'Extreme Wow' – but once you've stayed here that verbiage won't feel hyperbolic.

Frommer's Exceptional

Condé Nast Traveler


What sets the Mexico City property apart is its refreshing lack of attitude as aloofness takes a backseat to well-honed Latin hospitality that is both warm and incredibly efficient.

Other Awards

  • AAA/CAA Four Diamond Awards 2019
  • Travel + Leisure World's Best Awards 2018

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 1163 have reviewed the W Mexico City, giving it a rating of 4, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4 based on 1163 reviews 4.0 (based on 1163 reviews)

Guest Rooms

Outfitted with the hip design and decor that W hotels are known for, guest rooms feature contemporary furniture, multi-colored lighting and quirky artwork. Tech amenities include 42-inch TVs and iPod-compatible NudeAudio Studio 5s to play music, while bathrooms feature dual sinks and large wet room areas complete with rain showers and separate bowl-shaped tubs. The W MixBar allows guests to try their hand at novice mixology.
  • Wi-Fi costs $15 per day

Standard room size366 square feet

  • Internet (with fee)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

W Mexico City is located in the neighborhood of Polanco, near 1,600-acre Chapultepec Park. Two Metro stations sit nearby, and Mexico City's Historic Center is located about 5 miles to the east. Chapultepec Park is loaded with attractions, including a zoo, the Museum of Modern Art, the National Museum of Anthropology and much more. Events and exhibitions often take place at the National Auditorium, which is just across the street on Paseo de la Reforma, one of the city's main thoroughfares.
  • About 10 miles west of Mexico City International Airport
  • 24-hour valet parking ($9)
  • 24-hour self-parking ($9)
  • Airport shuttle
  • Car service

Within walking distance of:

  • Grocery store
  • Movie theater
  • Theater
  • Shopping
  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach


J by José Andrés features opulent, contemporary decor and serves both Mexican and Spanish dishes for breakfast, lunch and dinner. There is also the hotel's Living Room Bar, where guests can lounge by day and party by night.
  • Living Room Bar open from 6 p.m. to 2 a.m. with DJs performing Wednesday through Saturday nights starting at 9 p.m.

Number of restaurants1

Cuisine TypesMexican, Spanish

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast


The hotel features a small, indoor relaxation pool as part of the Away Spa. Square in shape, the pool offers some chairs for lounging and is surrounded by large windows that overlook the city.
    • Family pool
    • Infinity pool
    • Whirlpool/hot tub
    • Adults-only pool
    • Lap pool
    • Wading pool
    • Lazy river
    • Seasonal
    • Indoor
    • Outdoor
    • Indoor/outdoor combo
    • Pool bar
    • Lifeguard on duty
    • Poolside service
    • Waterslide
    • Deck chairs or cabanas


    The hotel's Away Spa offers a menu full of facials, massages, body treatments and nail services. In addition, the spa specializes in Temazcal ceremonies and baths, which involve a traditional adobe sweat lodge, a shaman and Mexican treatments that work to purify the mind and body. Guests can take advantage of the sunroom, steam room, whirlpool and sauna, while spa products are available for purchase.
    • Spa packages available
    • Juice bar on site

    Services offered:

    • Massage
    • Facial
    • Body treatments (i.e. scrubs, wraps)
    • Salon services
    • Outdoor treatment area
    • Steam room
    • Sauna


    While the property is geared more toward adults than children, all rooms are capable of accommodating two adults and two children who are 10 years of age or younger. Guest rooms also include DVD and game services, and the hotel does have a koi pond that children may enjoy.
      • Kids club
      • Cribs
      • High chairs


      The fitness center offers an array of cardio machines and weight-training equipment. This is all in addition to large, expansive windows that overlook the city.
        • Weight equipment
        • Cardio equipment
        • Yoga mats
        • Free fitness classes
        • Premium fitness classes (with fee)
        • Bicycles
        • Tennis
        • Guided runs
        • Paddle boats
        • Motor boats


        The property's WIRED business center is outfitted with workstations, printers, a fax machine and more for travelers who need to get a bit of work done. Those looking to host a business meeting or event have nine venues to choose from, each with audiovisual capabilities. The third floor is made up of five studios of varying sizes and a strategy room.
        • Hotel staff available for meeting set-up and catering
        • 7,700 square feet of meeting space

        Number of meeting rooms9

        • Business center
        • Meeting rooms
        • Meeting and event planners available


        Pets are warmly welcomed at the W Mexico City, as long as guests pay a daily $25 fee in addition to a $100 nonrefundable cleaning fee. Dog walking, feeding, bathing services and veterinary services are available for those that need them.
        • 40-pound weight limit
        • Pets allowed (with fee)
        • Dog walking
        • Pet-sitting


        W Mexico City is available for ceremonies, receptions and the wide array of various events that go along with a wedding. Event spaces are located on the second and third floors, with the largest being the second-floor, 3,961-square-foot Great Room.
        • Virtual planning available online
        • Wedding menu packages are offered
        • Great Room can accommodate up to 400 guests for a reception and up to 280 guests for a banquet

        Maximum wedding guest capacity400

        • Hotel hosts weddings
        • Outdoor space for weddings
        • Wedding planners available

        Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know. If you are interested in obtaining a badge to display on your website or in other media, please contact us.

        Find the Best Price

        at the W Mexico City

        Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

        Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.