W Mexico City

Campos Eliseos 252 Chapultepec | Mexico City 11560  [SEE MAP]Mexico City  [SEE ADDRESS]
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Courtesy of W Mexico City

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at the W Mexico City

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Guest Reviews

TripAdvisor Traveler Rating 4

Good Job at a Very Quiet time

Mar 26th, 2020

We decided to visit Mexico City despite the current Corona Virus crisis as we had planed so far in advance. The Hotel was very quiet but still managed to make us feel very welcome and comfortable. We had a nice Junior Suite with a view and space for all our stuff. The style of decor is minimal and a bit over the top quirky. A lot of white and not exactly cosy but felt very clean and the bathroom well equipped (though the shower is a bit difficult to use without getting showered with freezing cold water as you have to be completely under it to be able to turn it on!). Great breakfast buffet despite being pretty much the only guests. Location the biggest asset with lovely restaurants and shopping close by and a real feeling of security. A short walk to the park which is well worth a visit. I do struggle with the loud lobby music and the "nightclub" feel of the lobby areas at W Hotels but I think it might be an "age" thing. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

My favorite hotel @Mexico city

Mar 5th, 2020

That's my favorite hotel in Mexico City. Great rooms, super efficient and warm staff, well located, super cool vibe and they are pet friendly. There is a very nice bar where you can enjoy a very nice drink after a long work day. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Well Located, Trendy Hotel

Feb 20th, 2020

Short but sweet stay in Mexico City at the W. The hotel is well located to get around the city and a great walking distance for fantastic restaurants and nearby sightseeing. Like all W hotels, the decor is funky and modern and this one is particularly colourful. The concierge was helpful in getting me last minute dinner reservations for my birthday and overall the staff were friendly. I would recommend this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best Bartender in Town

Feb 20th, 2020

Our man Jano was the best bartender in town. He went above and beyond expectations - making dinner reservations for our group. Made sure our drinks we never empty. Excellent service and made our trip great! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Very poor

Feb 19th, 2020

W hotels are not anymore why they used to be. Spent 5 days at the hotel: very friendly staff and excellent location. But the hotel is getting old. The lift was not working for all 5 days so had to wait 10-15 minutes in front of the lift every day to be able to go to the reception and back to the room. At one point I walked up 12 floors in order to be able to go to sleep ! Rooms are nice but equipment is getting old. The espresso machine was not working. On the positive side, the restaurant on the 1st floor is making very good food TRIPADVISOR.COM USER 

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