Waldorf Astoria Edinburgh - The Caledonian

Princes Street | Edinburgh, Scotland EH1 2AB  [SEE MAP]Edinburgh, Scotland  [SEE ADDRESS]
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Courtesy of Waldorf Astoria Edinburgh - The Caledonian

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at the Waldorf Astoria Edinburgh - The Caledonian

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Guest Reviews

TripAdvisor Traveler Rating 5

Fantastic hospitality

Dec 8th, 2019

This hotel is exactly what you would expect - the surroundings , quality , rooms , dining - a beautiful building . What made our stay extraordinary were the staff - right from the moment the liveried doormen help you from the taxi and with your luggage you realise you are going to have an amazing stay . Joanna on reception was so lovely , full of fun and very thoughtful and professional too . Our special mention would be for Elena - the host at breakfast for our stay . The breakfast was superb . But Elena really made our stay that little more magical . Such a warm , generous natured person - we feel lucky to have met her . A real “people person” , totally professional but with a certain skill that cannot be taught . She really made our day special and me and my 83 year old Mum hope we cross paths again one day . TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fabulous Hotel! Well worth the stay

Dec 7th, 2019

I really enjoyed my stay at the Waldorf in Edinburgh. I took this trip alone so I wanted to find a hotel that had good security and was in a good area. The Waldorf Astoria fit the bill. The price was high but it was well worth it. The staff was friendly and helpful. My room had an incredible view of the castle. I had breakfast at the hotel each morning and the food was delicious. I just want to say Thank You to the entire staff for making my stay in Edinburgh memorable. I will definable stay there again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Weekend Christmas shopping

Dec 6th, 2019

I have a very busy work life so wanted a nice relaxing place to stay while enjoying the Christmas vibes of an amazing city. I am a regular user of Hilton’s so booked direct on the app as I am A silver member. I was expecting a high level of service and customer friendly staff being a 5 star hotel. Well the only 5 star level of services was the stars I could see as I looked out the windows. We eat in the restaurant and after spending £700 on champagne we spent half the night waiting for the glasses to be refilled, poor level of level of services and food was not great. The attention to detail was very poor room not made up on the 1st night. Room was not cleaned on the 2nd day until I spoke to the manager. A Man came to fix the safe in the room ( when no safe was there). After the room being cleaned products left in the room. Very disappointing when I spoke to the manager all he kept asking was what do I want! My Reply they 5 star level services I was paying for. The manager promised to ring me back and never did. If you staying in Edinburgh please don’t waste your money and stay in this hotel your get better levels of service in a premier inn or other Hilton hotels at half the price. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beautiful

Dec 6th, 2019

My wife and I only stayed one night but we wished we had spent our entire stay here while in Edinburgh. Prior to our stay we read a very bad review of the hotel and we’re concerned. That review can’t be further from the truth. We’ve stayed at a lot of 5 star hotels and I would rank this hotel in the top five. The staff is outstanding and the room we had thru American Express was awesome. The bathroom was spotless and spacious. The staff at check-in were incredible and took the time to explain all the amenities. Breakfast which was included was unbelievable and our waiter was over the top nice. We had dinner and drinks at the hotel and it was very festive. Highly recommend this hotel and will stay here again if we visit Edinburgh. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

30th Wedding Anniversary at the Waldorf Astoria - Edinburgh

Dec 4th, 2019

We decided to have a few days break for our 30th Wedding Anniversary and having searched online, decided on the Waldorf Astoria Hotel, Edinburgh.... We could not have made a better choice !!! Beautiful Hotel, stunning room with fantastic view of Edinburgh Castle. What has made it so memorable are the amazing staff who have gone out of their way and over and above the “call of duty”. A special mention to special people: Martina (our little Italian friend) and Victoria, we had an amazing meal in the Grazing restaurant. Thank you for spoiling us. Elena (our little Sicilian friend) Breakfast was superb and thank you so much for our surprise when we returned to our room. That was so sweet! All in all we cannot thank you all enough. You have created wonderful memories for us that we will treasure forever. TRIPADVISOR.COM USER 

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