Waldorf Astoria Las Vegas

3752 Las Vegas Boulevard South | Las Vegas, NV 89158  [SEE MAP]Las Vegas, NV  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

This is great hotel with no casino (if that is what you are looking for)

Jun 15th, 2019

My wife and Myself stayed at the hotel for a four day mini get away, that included the Lady Gaga show next door at the Park Theatre. We found the hotel really outstanding. Our room on the 22 nd floor was quiet and very nicely appointed. Service at the 3 rd restaurant was very good, and overall the service was great. Staff was very attentive. Lastly, there is no casino, it keeps the hotel traffic down to guests only, and really nice. Its not inexpensive, but no great hotel is these days. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice hotel but needs renovation

Jun 15th, 2019

Good hotel for a non-smoking, non-casino hotel. Very nice staff. Good location too. That being said the rooms are in desperate need of a renovation (the staff thought that was in the works). Furniture was worn and the room overall is dated. No USB or lighting chargers. The light controls need updating. The TV screen kept freezing up. The toilets should be upgraded to have built in bidets (like ARIA). The water pressure in the shower was good but terrible in the sinks. I would stay here again but only if it is renovated. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Mostly wonderful hotel in great location

Jun 15th, 2019

We stayed for 4 nights over Memorial Day weekend, and I am so glad we chose this hotel. We appreciate the quiet oasis feel that this hotel offers, a real retreat from the busyness of the Strip especially during this long weekend. It only has less than 400 rooms which means that you don’t have to deal with the crowds (ie. at checkin, using the elevators, using the pools, waiting for a cab to the airport) that you would have to deal with at the bigger hotels. The location is on the best part of the Strip without all the smoke, noise, etc. I have stayed at Aria before and love the location, it is right beside Aria. We went to 3 cirque shows (love, ka, zumanity) as well as absinthe and they were all easy to walk to. The pool area was organized, tranquil, and the service is amazing. I appreciate there is a pool hostess to assign seating, provide cold water, fresh towels. We ate breakfast at the pool and the food was delicious and the service was great. My one disappointment was that the spa was very expensive and underwhelming, which is why I took a star off. I have read that it was “best spa on the strip”, I do not agree. We paid close to $300 each (my husband and I)for a massage and for that price, I found it underwhelming. The service was excellent, and my husband said his massage was great (mine was just ok) but I found the facilities to be very basic compared to what I would expected for a luxury spa. I much prefer the Aria spa. The service at this hotel is great, people are very friendly and helpful without being asked. We had champagne delivered to us shortly after checking in wishing my husband a happy birthday (which it was my husbands 50th birthday trip). When I went to pour a glass, I noticed a card with someone else’s name on it. The delivery person apologized and took the card, but left the champagne - nice offer, but didn’t exactly leave us feeling special. No biggie. I found the robot in the lobby freaky, but I know I am in the minority. Luckily, kids were engaged with it all the time so it couldn’t address me directly. We did not mind having to change elevators, it added to the safety aspect of the hotel. I would definitely stay at this hotel again and thoroughly enjoyed our stay but some of the little things made it not quite 5 stars. Would skip the spa next time and spend that time at the wonderful pool. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Waldorf in Vegas

Jun 13th, 2019

Amazing long weekend. Attention to detail was beyond compare. Food was exceptional. Pool was gorgeous. Bedding and bath were so luxe! Questions were answered very kindly. Doorman got cab to airport in a timely fashion...everything was so well done! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Needs some love ASAP

Jun 12th, 2019

I stayed here a few times when it was the Mandarin Oriental and was looking forward to seeing the changes to the property. UnfortunatelyI don't think there were any changes and it is in desperate need of some attention and some renovations to return it to its former glory. Check-in: I booked with Amex Platinum which includes early check in and upgraded room, on availability. While I wasn't offered an upgraded room I was offered a "discount" to upgrade to a suite. Being used to this Amex upgrade benefit never materialising at most properties, I went ahead and took the discounted suite upgrade (Strip View room to a One Bedroom Suite).. The "Spa" credit benefit was completely useless as the Men's spa was a construction zone during the entire stay. Sure the spa offered discounted treatments without the use of facilities pre-massage, but who wants to have a massage when there is literally a jackhammer being used to renovate the room right next to you? So I asked the team about the lack of use of the Spa credit- the response was that it could be used for food and beverage. Great!.... except the one place where it made sense to use it, the Sky Bar, was closed all night for a private event. The pool? Well, wind (outside of their control of course) was so strong that one couldn't really use the pool. So this hotel literally had zero amenities to offer during the one night stay The room: On entering the one bedroom strip suite I was greeted with a very familiar scene: a room that looks exactly like it did 3 years ago- but with minor scratches and I think electronics from when it opened 10 years ago (the phones still saying Mandarin on them). While the room was comfortable it was old and in need of a renovation. It really wasn't worth the upgrade fee- but I'd have been more upset if I paid retail fo this room. Other items: Breakfast- I'd say was just standard. Luckily it was covered with the rate or I'd be quite upset to pay $38 for the buffet. Service was decent, but food was nothing special. Service- Had an issue with one of the bags being lost which took an hour to sort out, after having to go back to the room when the staff insisted the bag had been delivered- it had not and eventually it turned up. Things like this happen, but honestly not what one expects especially at a small property. Otherwise I think the staff really tried, but unfortunately there's nothing really they can offer to make up for the current state of this place. I would love to try this place again, but only after the renovations, and if I had known the Spa was a massive construction zone and the sky bar would be closed then I would never have booked this night. My advice: It's a nice place, but enquire first about what's available and don't pay ANY 5 star premium until this place is ready to be a 5 star hotel again. I think it has potential, but it will take time. TRIPADVISOR.COM USER