Warwick Allerton Hotel Chicago

701 N. Michigan Avenue | Chicago, IL 60611  [SEE MAP]Chicago, IL  [SEE ADDRESS]
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Courtesy of Warwick Allerton Hotel Chicago

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Guest Reviews

TripAdvisor Traveler Rating 3

Good Hotel generally but reception below par

Aug 21st, 2019

Lovely original style hotel in great order and perfect location but reception staff not up to standard for a 4 star hotel. 1) Reported drying cord in shower broken first thing on day 2 to reception. She sounded disinterested (didn’t understand what I was referring to until a restaurant staff member explained to her!) and said rather reluctantly she will report to housekeeping (I wasn’t convinced). On leaving at midday day 3 no action or follow up. 2) On check-in day 1 both room cards did not work so after a very long and tiring 2 day train journey to Chicago I went back down from 20th floor to reception who re-did the cards that this time worked OK. Day 3 one card stopped working again so went to reception to sort this out. Was asked for ID in a very curt way by 2 reception staff and when I said I don’t have ID on me suggested ‘I could be anyone walking in off the street’ - I’m a 63 year old company CEO so don’t really have the appearance of typical hotel room thief! ID policy I accept but staff need to learn to communicate policy a little less heavy handed - how about a smile and I’m sorry but that’s hotel policy sir’ would have been much better received!! ps When mag stripe room cards start failing they should be discarded to prevent further issues - My company works in this sector! A couple of general constructive quibbles; a) Bathroom had no toilet brush. b) Came across several instances of staff using customer elevators at peak times when their are 2 separate service lifts. Generally a good stay but reception team marred the experience. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Amazing location

Aug 21st, 2019

Amazing location, right on Michigan’s avenue across from Zara! They were very accommodating. Helping us check in early with our 1 year old!! Rooms are a little bit small but overall it was good. RAUL, one of the breakfast servers was super friendly and kind!! Thank you! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Lovely Older Hotel

Aug 21st, 2019

This property is in a great location on N Michigan in the midst of the Magnificent Mile. We got a two room suite for a great price. Free wi-fi since we booked direct. This is not a full service hotel in that it does not offer room service, but does have a restaurant open for breakfast and lunch. Loved the accommodation, helpful staff, and unbeatable location. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

An Outstanding Example of Old Chicago

Aug 21st, 2019

First class hotel at a very reasonable price. We stayed at the Allerton for 5 nights and were very happy. The staff, accommodations and service were top notch. Our view from the 19th floor was breath taking! Our Sunday breakfast on the second floor was top rate. This hotel is a striking example of where to who's who stayed in the roaring twenties.......the staff treated us like royalty and our room was spotless. We will definitely make this our hotel when visiting Chicago...... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very nice place to stay with very nice staff

Aug 20th, 2019

I stayed a couple of days in this hotel because of a business trip. They have tasty breakfast, room was very nice and staff was super nice and helpful. They were super attentive: the weiters at breakfast, the front desk girl and specially Gilda, the lady that cleaned my room. She introduce herself in the morning to say she was going be in charge of my room and she did a very good job. TRIPADVISOR.COM USER 

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