Washington Park Hotel

1050 Washington Ave South Beach | Miami Beach, FL 33139-5018  [SEE MAP]Miami Beach, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

Great stay. Transaction they won't account for.

Aug 15th, 2019

My girlfriend and I, had an overall great stay at the hotel. The facilities are great and the staff are friendly, they hotel is reasonably priced. Sadly our great experience was tainted by an additional charge for 205 dollars on our credit card post check out. We have spent hours trying to call the hotel (which can't account for it) being transferred to their accounting (which doesn't answer the phone) filling out form on their websites (with no answer) when we finally got a direct email to their accounting, they wrote back that they would look in to it, but we haven't heard from them in weeks. We even tried to write again. I really wanted to give a great review, but the fact that they can't account for the transaction or does not respond in any way, make me recommend that you do not stay at this hotel or any other affiliated to the hotel group TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great service Leydi

Aug 14th, 2019

Leydi and Alfonzo thank you for everything. You guys are the best. You really Made nu stay that much better. I will be back soon Leydi you are an Angel. Great patience. We had a Wonderful stay. Hotel is nice and attentino is on point. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Leydi and Alfonso are awesome!

Aug 14th, 2019

Leydi is the best. I will be back Alfonso is so nice. This is the best hotel ever. Leydi helped With My reservation for bimini ste is JUST the best. What a kind heart. I will be back next year JUST because of the service received. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Vacation

Aug 13th, 2019

WPH was perfect!!!! They give you so much while you’re there!!!!! Bikes , beach chairs discounts , rides to and from the beach “even tho the beach is about 1 & 1/2 blocks over” ..... pool outside and they play nice music... My room/suite 3307 was super CLEAN but the bathroom shower smell like piss... I watched housekeeping clean it, the odor go away but came back in about 5 minutes.... I even brought bleach spray for the shower, it goes away but come back... seems like people piss in the shower “ewww” and it soaked in, I don’t know . I reported it, Hopefully they look into that and take that smell away!! Of coarse we had shower shoes on and a towel down. The location was perfect!!!!!! ALL The Staff members was VERY RESPECTFUL AND HELPFUL!!!!!!! Alfonzo and the pregnant lady with glasses that checked me in on 8/9/19 was VERY VERY VERY RESPECTFUL PROFESSIONAL AND HELPFUL!!!!!!!!!!! I come to Miami every year , I will definitely stay here again!!!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Theft and scam

Aug 12th, 2019

I was there one night and they seemed to eager to want to keep watch on my bags between checkout and my flight. I put my backpack inside of my bag and left it in their office. It seemed official but it’s a scam. When I came back they had stolen $400 of $900 cash I had. They didn’t take it all so I didn’t notice. I checked my backpack, inside of my suitcase and cash was there. It wasn’t until I arrived in Cuba and exchanged money that I noticed it was missing. The time the hotel had my bag was the only time I didn’t have my cash in my possession. Cuba is cash only so I had more than usual. It’s clearly a well organized scam because they would have taken the whole wad of cash if it wasn’t. They also wouldn’t have been so comfortable to go all the way through my bag to do it. They won’t return my phone calls or emails. Do not stay here! To add insult to injury they also add $34 to your stay for a “resort fee.” The hotel is dirty and slimy, but not as dirty and slimy as the staff! TRIPADVISOR.COM USER 

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