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at the Westminster Hotel
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Nov 2nd, 2020
It is not possible that the hotel does not have water or to make a coffee, they place the coffee machine but without water. My suggestion is to put a small fridge with everything you need for your stay. TRIPADVISOR.COM USER
Ask and you shall recieve.
Oct 3rd, 2020
My boyfriend and I stopped here for a night between our road trip. Upon arrival the desk agent (perhaps because it was late) had a slight attitude which is fine - we confirmed the room and went upstairs. Upon getting to the 2nd floor, we saw a small bag of garbage outside the room. We ignored it and walked in. The room itself was clean but it was not one of the "newly renovated" rooms advertised on their website; one that costs a little more that we reserved. It was definitely the older model. I looked in the bathroom and it looked like it was JUST used. As if someone JUST took a shower. The tub was wet, the tiles were wet and the floor (not 'just cleaned' type of wet; a small foot puddle). We had a small conversation for a few minutes about what to do - neither of us are the type to make complaints or ask for a change of room but we were so tired from traveling, and we paid for what we paid for; so we decided to bite the bullet and go back to the front desk. I asked for a different room; told the agent what we saw and she had no problem giving us a different room. This second room (on the same floor) was the "newly renovated" room; the bigger TV, the modern-look, nice bathroom.. comfy bed. The fridge did not work but we got the room which was most important to us. I'm not sure why we were given the wrong room in there first place? I work in the service industry... there are systems in place to know what is what - but overall, the stay was fine. The hotel grounds were very clean, price was great and check out is at noon. (they offer free parking). (PS- the ice machine seemed to be full on the main floor only) - not a big deal to get there; right next to elevators. TRIPADVISOR.COM USER
Excellent staff and rooms
Sep 21st, 2020
Excellent staff, especially Audra, always take good care of their guest, rooms are clean and tend to your every need at a reasonable price. Pool is refreshing and the hot tub is very relaxing, in a great location to get to wherever you need to go TRIPADVISOR.COM USER
Sep 9th, 2020
I stayed for three nights. The hotel was clean enough, poorly stocked - had to ask for TP and tissues, the safe did not work (they did offer to fix it my last night) and it was very dated. Poor design on the the beds - I am black and blue from hitting the bed frame every time I got out of bed. They also had a very big "rut" in the entrance to the property - damaged a flap behind my rear wheel...don't know if that is their responsibility or the city though. They do have a nice outdoor area with tables and umbrellas but no place on site to even purchase a bottle of water. The pool was open but due to Covid you had to schedule a time there. I did not use the pool but noted the slippery floors of the elevators all day long! TRIPADVISOR.COM USER
Nice staff and super clean!
Sep 8th, 2020
Really nice and friendly staff, what I liked the most is that it is really clean and beds are very comfortable. The pool and jacuzzi area is also very nice and relaxing and super clean. Would definitely go back again TRIPADVISOR.COM USER
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