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at the Wingate by Wyndham Dallas Love Field
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Improve your front line employees
Dec 1st, 2020
Not a bad stay. overall pretty good. Im a believer that your initial encounter of how things are, starts with the front line clerk that service you. The employee that checked me in, was mean and rude, very unprofessional and wore inappropriate work attire. Need better front line employees. TRIPADVISOR.COM USER
No Customer Service
Nov 7th, 2020
When I got to my pretty Friday the 30th I noticed the gate was broken as I walked up to the front entrance I saw two people lingering in the back of the parking lot and I asked the manager is that comment around here he says they might be guest Friday night goes off without a hitch but then coming into Saturday I didn't realize that my window faces the nightclub next door that played their music till 5 a.m. with the broken gate the Overflow from the club actually came into the hotel I left about 1 in the morning to get me something to eat came back and had to park on the other side because there was no parking due to the broken gate someone tried ripping off my front license plate and I didn't get to sleep until after 5 at 7:30 in the morning the sun came up and the blackout curtains did not work I checked out that morning I have reached out to the general manager and he has not responded in this was on Sunday the day that I checked out today is Saturday it's been almost a week and have heard nothing from corporate or him I am very disappointed in the fact that there is no customer service anymore in the hotel industry.. the pictures I've included is the parking lot of the club that was facing my window TRIPADVISOR.COM USER
Great welcome, nice property
Nov 6th, 2020
In this era of 'health scare' there are some that choose to bypass basic amenities. Not so with this hotel. Towels were soft, many sanitation items (hand sanitizer stand) were out front, and the rooms 'smelled' nice - great laundry and janitorial products in use. Well noted. Staff that welcomes you like family, to a clean, spacious hotel. Well worth the $. This is the kind of property that I enjoy finding. TRIPADVISOR.COM USER
Guests having intercourse in hot tub!!!!🤢
Sep 12th, 2020
Will never ever stay here again. As soon as we checked in, a group of us witnessed a couple having intercourse in the hot tub!!!! Beyond disgusting and unbelievable! Front desk clerk “David” seemed unbothered when notified! Completely unacceptable! Room was also dirty and dingy, total let down from Wyndham. Make it right! TRIPADVISOR.COM USER
2 stars just because I was not paying for it.
Sep 5th, 2020
I had to spend night close to Love Field airport and company booked this for me. I could not sleep all night long because of noise from highway, nose in neighborhood and loud a/c (you don't know if Dodge Chargers on the parking lot are louder or a/c). It appears to be decently clean place. But, I would recommend something else if you need to fly next day. BTW, no shuttle to the airport. I gave it 2 stars just because I did not pay for it. Otherwise, it would be just one. TRIPADVISOR.COM USER
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