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at the Wingate by Wyndham Dayton - Fairborn
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Aug 18th, 2020
Had a terrible experience. Management screamed at a guest in front of me and treated me as if I was a child. Never stay here, never work here. Owner does not know what she’s doing with this place. Sad TRIPADVISOR.COM USER
Jul 17th, 2020
Great customer service clean rooms Very quiet environment Local restaurants and stores in walking distance fast check in lots of parking not much scenery but there are some ducks out if you go along walking I thought that was pretty cool TRIPADVISOR.COM USER
Could have been better
Jul 14th, 2020
I was afraid to stay in a hotel during a national pandemic, but heard that they were taking precautions. They had sanitizer available. That was about it. None of the desk employees or housekeeping wore masks. I did not feel safe at all. Also, the smoking area is directly next to the main doors, so every time I came in or out, I would smell like cigarettes. The website did state the the pool was closed because of Covid-19, but did not state anything about breakfast. When I checked in, I was told that instead of hot breakfast, they would have things like Oatmeal, granola bars and bottled water. I went downstairs the first morning and there was not any food. The desk was very crowded with guests so I went back to my room. When I was checking out the next morning I asked and was told I had to request it at the front desk. There was no healthy offering and nothing acceptable for a diabetic. There was a granola bar coated in sugary peanut butter, a packet of sugary flavored instant Oatmeal and a fruit cup with fruit packed in oil. I selected this hotel because I wanted a place with breakfast, and they did not have anything at all on their site about the change. The room was acceptable. The comforters were lumpy and the toiletries consisted of one bar of soap and one bottle of shampoo, both of which were extremely low quality. I had forgot my toiletry bag, so I had to go to the store to get shampoo since theirs contains sulfur, and also lotion and conditioner since they were not provided. TRIPADVISOR.COM USER
Great customer service
May 12th, 2020
I called on to add a room to in existing reservation. The gentleman on the phone was lucas. He was amazing we couldn't find my reservation turns out that I made it for the wrong date and he was very helpfuf. He got me taken care of so much so I extended my stay another night. He needs a raise or bonus I will stay here again just because of his service. TRIPADVISOR.COM USER
No complaints whatsoever
Mar 4th, 2020
We checked in a bit late but the staff assisted us and answered all questions that we had. The process in and out was quick and painless. The room was great and would have been better if one of the munchkins didn’t tag along. I’d definitely recommend staying here. This will be our quarterly weekend getaway for at least the remainder of the year. TRIPADVISOR.COM USER
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