Wyndham Bonnet Creek Resort

9560 Via Encinas | Lake Buena Vista, FL 32830-8474  [SEE MAP]Lake Buena Vista, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Costumers service need to improve drastically

Sep 14th, 2019

Great location, cozy rooms, beautiful property. No courtesy, rude staff at the pool and golf areas. Front desk need to work on be more welcoming and trained on activities through out the hotel, late check-out process etc.... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Girls Trip

Sep 14th, 2019

This place was amazing. Upon check-in, we were given a choice of a high floor with view of the fireworks or a bottom floor lake view. We chose the fireworks. While this was a nice feature, we only saw the fireworks 2 out of our 4 night stay. I think either location would have been fine. Entire staff was friendly and accommodating. We were in a 2 bed 2 bath room. It was perfect for the 4 of us. Room was clean and well equipped with all the comforts of home. Property was beautiful. Would definitely stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

After Disney Stay

Sep 14th, 2019

We booked this resort to enjoy pool time and relax for a last few days after a week at Disney. This resort isn't a comparison hotel to Disney, after the great reviews I read I was expecting to enjoy a short stay here, but the reviews talked this resort up so much. Checking in was great, the main area is great, the rooms are a great size and the grounds are beautiful but the great ends there. Our room hasn't been vacuumed from the last guest, they are not a pet friendly hotel but there is dog hair everywhere. Possibly from a service animal and that's awesome they are so welcoming of service animals but not vacuuming is not acceptable. The rooms are in need of updates. The pools are great size but are quickly filled with the number of people this resort houses. There is no life guards to supervise children who allowed to run freely and do as they please. I am aware this is also a parents responsibility. Kids where out of control with running, fighting in the water and jumping in from no jump areas. The lazy river areas where full of debris and need to be cleaned. The towel huts and restaurants where not opened during scheduled operating hours, this made this difficult to enjoy the pool and feed kids. This hotel has great potential to be a comparison hotel to the Disney Moderate resorts but currently is not comparable. I will not waste my time here again nor will I recommend this resort to anyone. Disappointed in our experience. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Incredible!!!

Sep 11th, 2019

Really excelente!!! Everithing perfect!!! The place the pools the people and the place was perfect clean . Really close to dysneys parks and disney springs We enjoy the place very much! We are waiting to comimg back soon!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great family gathering/family vacation spot!

Sep 8th, 2019

My daughter booked a condo that sleeps 8 for my granddaughter's 16th birthday party! We had 4 teenage girls to please, a new baby to care for, and 2 couples meeting us there for an afternoon to share in the birthday girl's fun. I have to say we all had a great time. The girls had enough to explore on the grounds, between the pools, lazy rivers and slides and relaxing comfort of the hotel. Our well traveled guests that came to spend the day enjoyed the beautiful surroundings as well. We even grilled our dinner out and enjoyed our picnic! The 2 bedroom suite was remarkably well equipped with washer and dryer, dishwasher, tub with jets and 2 showers and even had laundry soap and paper towels! Everything in and out of the rooms was very clean and well maintained. The staff was helpful but not obtrusive and even the guests were friendly and polite which told me that everyone was having a good time and felt well taken care of! I have to dig deep for a negative but if anything there is a slight shortage of shade around the pools in the hot, sunny Florida afternoons. We will definitely be back! I was even pleasantly surprised at the price. TRIPADVISOR.COM USER 

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