Wyndham Garden Lake Buena Vista Disney Springs Resort Area

1850B Hotel Plaza Blvd Lake Buena Vista | Orlando, FL  [SEE MAP]Orlando, FL  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 3

Perfect Location for Disney Springs!

Dec 29th, 2020

It was a great location and the grounds were so nice for Christmas. The room was big enough for my and my Family (we were 3). the room were renovated. We were near our car so it was not a far walk. Unfortanely, it was cold so we were not able to go to the pool, but it look spacious and clean when we went to take a look at it. The only complain I have is the shower. There was not enough pressure in the shower it felt like taking a shower for ages. But overall it was a good stay. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Perfect location for Disney

Dec 23rd, 2020

The hotel is a very nice four star hotel just 5 mins walk away from Disney springs , the rooms in the tower ( recommended ) are comfortable and spacious . There was only one restaurant open when I was there but that was fine . The staff were all very freindly , the female staff in reception were very nice , but the star of the show was a very charming , helpful and polite young lady called Melinda Day who provided the very highest level of customer service TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Outstanding stay

Dec 4th, 2020

I have stayed here multiple times pre COVID. This trip was just like the previous. I never saw a difference in customer service or the resort itself. Outstanding service, friendly staff and a beautiful property! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Terrible Customer Service

Nov 24th, 2020

First, we arrived for a Dance meet and was informed that we will be charged for a resort fee for 56 dollars for two rooms. (Kids in one and wife and I in the other) Next, 25 dollars to park. After the hidden fees, we arrive in our room only to find out cable has is out. After calling the front desk, they said it is expected to come back on. This was at 6:30. I asked how long it was out and they said noon. It’s 10:30 now and no cable. First they should have told us that when we checked in. We would have NOT stayed here. The pool is closed, fitness area etc. Second, we were informed there is no bus to the theme parks. Ok, why the resort fees? When I pressed for cancellation, they said no. As I pressed them further for relief, they allegedly will credit me for the resort fee. So now, we are sitting in two rooms with basically not a whole lot to do. They misled us. Again, I love my family and we do entertain our selves. But, I would like to see the weather and news. Finally, as folks were checking in, the desk continued to say nothing about cable to arriving guests. I will never stay here. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great Place to stay for Disney trip

Nov 17th, 2020

I just stayed there 11/13-11/17. Staff at check in was very friendly and helpful. Got there early and was able to get to my room early. Was on the 5th floor facing the pool. Great view. Very quiet and the room was clean and nicely accommodated. Loved not having housekeeping in and out every day. If I ever needed anything, the staff was right there. Will definitely stay there again. TRIPADVISOR.COM USER 

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