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at the Wyndham Garden Tallahassee Capitol
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Nov 23rd, 2020
The rooms are very nice and comfortable. Was exactly what I was looking for. I would definitely recommend this hotel to anyone looking for a great room. I will be back the next time I need some time away to recharge. TRIPADVISOR.COM USER
Nice but frustrating
Nov 15th, 2020
We have been here for three days and will be here for nine weeks. The people are very nice and kind. On the first day we did smell an awful odor in the bathroom (like someone was smoking), but the housekeeping manager came in our room and couldn't smell anything (while wearing a mask). Thinking the odor would go away, we stayed. By day three all hell broke out. The neighbors were loud and rude. They had music playing so loud, we could not hear the person talking on our phone. I went next door to ask them to turn their music down. They said they would, but when they shut their door, they cursed me and began talking very loud and were clapping their hands and making a noise as though they were banging on a pot/pan. I called the front desk and the manager came down to talk to them. In fact, the manager had to knock on the door several times and they finally opened their door and were asked to keep the noise down. When the manager walked away, about 15 minutes later, they started up with their childish noise. Again, we called the front desk and the clerk called the manager to let him know we were still having problems. We finally went to the front desk and were told we could move. I asked why the noisy neighbors couldn't move and was told in order to move them, they had to get permission from their company since their company is paying for their room. It is easier to move us. So we moved. I gave four stars because of the inconvenience we were put in. We did nothing wrong and did our best to respect the fact that the walls are paper thin and did our best to control the noise of the television and our conversation, unlike the guys in room 124. The accomadations are nice. A bit disappointed that the ice machine is on the 4th floor only and there is not a microwave in the room. Applebees does not give a discount despite the fact it is attached to the hotel (but I can't blame the hotel for that). I hope the manager will reach out to me. TRIPADVISOR.COM USER
Oct 30th, 2020
Excellent hotel. Has a large lap swim sized pool. Very clean. In good commercial area so I felt very safe. Very reasonable price. I had the pool all to myself for an hour during the last week of October and only one other group used it which I could see from my room on the third floor. Everything worked in the room and looked in very good shape. My stay was very quiet which I was grateful for since Tallahassee is a three-college town, FSU, FAMU and a community college. I stayed on a Tuesday night. TRIPADVISOR.COM USER
Lack of room quality and cleanliness
Oct 27th, 2020
The room had a filthy dirty wash cloth in the bathroom. The TV didn’t work and the phone didn’t work. There was no bath soap, no shampoo, no Kleenex and no coffee. The room we were transferred to didn’t have washcloths or hand towels. Staff didn’t correct this until the following day. TRIPADVISOR.COM USER
Oct 24th, 2020
Horrible experience, will never stay here again. Customer service was poor, the front desk person in the evening knows nothing, and doesn't follow up on his word. House keeping needs to be more efficient in cleaning. TRIPADVISOR.COM USER
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