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at the The Sam Houston, Curio Collection by Hilton
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Jul 15th, 2020
I want to say first that every Hotel during the COVID epidemic has changed. Service is at a minimum. However, the location and services of this hotel was very disappointing. Restaurant was closed due to COVID so I walked to a restaurant two blocks down the street. Soon as I walked out of hotel, i was being asked for money from the homeless. within the two blocks I saw one homeless person urinating in the street and another squatting on the sidewalk. I've stayed at multiple hotels in downtown Houston over the last couple of months and have safely parked on the street. The Curio told me not to park on the street or my vehicle would be vandalized. So, I paid the $40 for valet for them to park in there unsecured parking lot. There was no hot water in the hotel the next morning. When I checked out, all they said was you should have let it run longer. I guess 15 minutes isn't long enough. Without a restaurant inside, the homeless population surrounding the hotel and overpriced parking the hotel is not worth your money. TRIPADVISOR.COM USER
This should not be a Hilton property
Feb 24th, 2020
From the moment you walk in the lobby you know you’re in trouble. The very large brown pleather couch is so old it flakes off on your clothes. You will be unable to regulate the shower water temperature, so plan on freezing water mixed occasionally with boiling water. The hotel rooms smell like they are part of the 200 year history of the hotel. The digital key will never work for your room, so save yourself a trip back down to the desk and just get the traditional key cards. Avoid this place if at all possible! TRIPADVISOR.COM USER
Stop In - Excellent
Feb 21st, 2020
Stayed here in our way to Galveston for a cruise. Location was good however not knowing Houston I might have preferred to be closer to the action. But this was still a 10 minute walk to the busy area. The hotel itself is awesome. Great service, very nice rooms. Our air conditioning was stuck on and freezing n our room and the front desk sent a gentleman to fix it and he had it done in 5 minutes. Would definitely recommend. TRIPADVISOR.COM USER
Great location downtown Houston
Feb 3rd, 2020
Excellent location next to the theater district; easily accessible to the light rail which provides easy access to the museum district. Walking distance to Buffalo Bayou, great area to walk or run. Close to restaurants. Good shuttle service. TRIPADVISOR.COM USER
Nice historical hotel
Feb 3rd, 2020
Nice hotel in a convenient part of town, near Minute Maid Park. Rooms were spotless, excellent bathrooms, and staff were great. Only downside was significant homeless population in the area. Challenging situation for many cities. TRIPADVISOR.COM USER
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