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at the ibis Swansea
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Felt rushed to leave
Oct 23rd, 2020
Stayed here multiple times and never had an issue, couldn’t fault the place. For our most recent stay we decided to pay an additional £10 so we could have the later checkout time of 5pm. However, on 4 separate occasions we had the cleaners knocking and trying to enter our room. We explained each time that we’d paid for later checkout and weren’t ready for the room to be cleaned. There had obviously been some kind of miscommunication between staff to alert the cleaners that we didn’t need to checkout of the room at the usual time of 12pm. We ended up leaving our room a lot earlier than we had planned to due to feeling uncomfortable at people continually knocking and trying to enter. Due to this, we also felt rushed to leave. TRIPADVISOR.COM USER
Oct 12th, 2020
Quiet and comfortable hotel within 15 minute walk of the city centre. Restaurant menu is limited, so I would recommend exploring the centre for dinner. Though book a restaurant in advance to avoid disappointment. TRIPADVISOR.COM USER
Sep 29th, 2020
Used this hotel as our base for a three day golf weekend. Really can’t fault it, fair price, very clean & smart rooms, nice shower, very reasonable drinks prices for a hotel bar, and great Covid friendly bagged breakfasts to eat in or take away with you. I would definitely use this hotel again if in the area! Thank you. TRIPADVISOR.COM USER
Exactly what we wanted
Sep 22nd, 2020
We've stayed in Ibis hotels all over France, and this was good as any we've stayed in anywhere. Rooms have been refurbished to a very high standard and the atmosphere was friendly and relaxed. Bar prices are very reasonable too. Special mention for Maria, who was always smiling and helpful. Free car parking is always a bonus and our puppy was welcome too! Overall a completely positive experience at a very reasonable rate. TRIPADVISOR.COM USER
FIRST TIME IN DOG FRIENDLY HOTEL
Sep 20th, 2020
First time ever taken my 2 jack russell dogs in to a hotel, thought it may have been different, but no it was the same as id it was just me and my husband reception staff very friendly, clean room and not far from the town TRIPADVISOR.COM USER
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