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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 19 guests have reviewed Costa Fascinosa, giving it a rating of 3 on a scale of 1-5.

Cruiseline Travel Rating:

3 out of 5(19 reviews)

Reviews by Traveler Type

Couples31.6%
Families w/older children15.8%
Families w/young children15.8%
Singles/Friends15.8%
Groups0%

Most Recent Reviews

wonderful cruise

Jul 7th, 2018

a wonderful trip. a lot of enjoyment for the whole family

Traveler Type

Family (young children)

Room Type

Inside

Experience

1 cruise (first)

Great Cruise

Jun 26th, 2018

The food and drinks were amazing, all-inclusive drink pass is definitely worth it. The ports were good except Savona was kind of boring. The excursions are overpriced, we did some of them on our own for cheaper. Favorite thing was definitely the dinners, our server was named Jennifer and she did an amazing job.

Traveler Type

Singles/Friends

Room Type

Inside

Experience

1 cruise (first)

Apr 24th, 2018

I love Italian culture, so needless to say I was very pleased to be immersed into it for a whole week! The ship was fantastic. The staff was so helpful 24/7 and so friendly. Pro tip: My family and I flew in a few days prior to our sail date and I think it helped so much. The time change from the US to Spain was only 6 hours but I really think if we didn't have those 3 days prior, the cruise would not have gone as well as it did.

Apr 3rd, 2018

I sailed on the Costa Fascinosa in December 2017 from Spain to Brazil. This was my first experience with Costa. I travelled with my husband and we are both on our 30s. This was our fourth cruise. Overall: we would cruise with Costa again since we enjoyed our holiday. Pros: 1. The shore excursions were cheaper than other cruise lines so we booked directly from Costa. I couldn't really see a difference in quality either. 2. Great atmosphere! Our boat had a good mix of ages. There was something for everyone. 3. Our cabin steward was so kind and attentive. I saw her daily. She would stop for a chat and would even pick up conversations where we left off. Cons: 1. I adore Italian food but found the buffet sections to be the same everyday. The food was a good quality though. 2. I asked a few questions at the customer service desk and was given the response 'well, I don't know' or 'maybe'. I've gotten the response of 'I don't know but I'll have someone who does contact you' from other cruise lines. 3. There was a wide variety of nationalities on the boat. That is not at all a negative! But, this does make on-board activities tough since all instructions have to be repeated five times. I often found it easier to just speak to fellow passengers in Spanish or French. My husband also speaks German so he could do things in English or German. Your English speaking tour may get cancelled if it doesn't have enough participants to get the go ahead. So, if you do speak another European language, you'll be able to join that tour. Most people on our boat spoke Italian or Spanish. Please feel free to send me a message if you have a specific question. I'm more than happy to help!

Nov 20th, 2017

I Think These Italian Cruise Was Very Nice! I Really Had A Good Time, Dough I'm Afraid To Travel On Costa Ship's Cause I Was A Passenger Aboard The Costa Concordia! But This One Was Ok

Unforgettable!

Jun 7th, 2017

<p>The experience on this fascinating ship is at highest level! The best part were the animators who were making the greatest show ever and were the spirit of the party, and the theater where the dancers never stopped amazing us.</p> <p>I would recommend improvements when it comes to the restaurant Gatopardo. The serving is waaaaayyyyy toooooo slow!!!!!!!!! </p>

Traveler Type

Singles/Friends

Room Type

Inside

Experience

1 cruise (first)

Customer Service Needs Improvement

Jun 4th, 2017

<p>When me and my family boarded the cruise ship on Sunday 23 April 2017 we noticed in our cabin that the toilet flushing electric switch (relay)/mechanical mechanism was defective. As the toilet would not flush on every press of the electric switch button. Sometimes it would flush sometimes it would not. The response was similar to corded battery cables on an automobile. Sometimes the car&#39;s engine would start when you turn the ignition key on and sometimes the engine would not start. I have been an automobile mechanic for over 50 years.</p> <p> </p> <p>During the cruise I reported the malfunction of the toilet flushing mechanism for four days, Sunday, Monday, Tuesday and Wednesday. My reports were documented in the cruise ship computer. When I first reported this malfunction on Sunday night I explained to the Customer Service exactly what the problem was, corded contact points on the electric switch/relay. However, when a ship crew member came to our cabin to check he would simply go into the toilet and press the button and the toilet would flush. Well I guess he thought that we did not know how to flush the toilet. Well this exercise went on for three days until Tuesday 25 April. I stopped  the cabin steward in the hallway and had him try to flush the toilet and he noticed  after pressing the flush button several times the toilet would not flush. He understood at that time what I had been telling the customer service personnel for three days that the toilet would flush infrequently, the electric contacts were corded.</p> <p> </p> <p>Finally on Thursday 27 April the electric switch/relay was replaced. I had asked the Customer Service Personnel to give to us a monetary credit on our bill for the inconvenience that we had to endure. Lucky for us we were less that 3 minutes away from the ship&#39;s toilet adjacent to the Theatre on the third floor.</p> <p> </p> <p>This was our third cruise with Acosta and we enjoyed the cruise and would recommend Acosta Cruises to our friends in America.</p> <p>Thank you</p> <p> </p>

Traveler Type

Family (older children)

Room Type

Oceanview

Experience

2-3 cruises

Amazing Cruise!

Apr 18th, 2017

<p>We had an amazing week, the food was delicious, and the staff were helpful and kind. The entertainment was fun and the shows were spectacular. I would go again in this ship because it was amazing. The cabin was quite small but we booked an Inside Premium cabin. The restaurant was fantastic. In the buffet area we had a lot of choices and the food was delicious. The service was good. This was the first time with Costa and it was amazing.</p>

Traveler Type

Family (young children)

Room Type

Inside

Experience

4-6 cruises

Hidden fees abound

Dec 1st, 2016

<p>I admit that this critique reflects the fact that I have not traveled on many cruises, but I&#39;ll say it anyways: it&#39;s unenjoyable to be nickle-and-dimed for everything. That was my big take-away for Costa Cruise. Even the crew members (who were incredibly hospitable and lovely) admitted this fact to me: if you go with Costa, you&#39;re not gonna make it off the boat without paying a couple hundred extra euros for a fairly-basic experience. This may be standard practice for all cruise lines, but that doesn&#39;t make it right or desirable. </p>

Traveler Type

Couple

Room Type

Oceanview

Experience

1 cruise (first)

Room theft and under cooked food - Costa was worst holiday ever

Sep 14th, 2016

<p>Although initially excited about our first Mediterranean cruise holiday with Costa our trip soon turned into a nightmare.</p> <p>The first day we were told our door keys and suitcases will be deposited in the room and the room doors will be left open.</p> <p>When we went down to our room our cases were there but only 1 key, but didn’t think anything of it. Later that night around 10pm we got a call and the person hung up when we answered it.</p> <p>The next day I left my wallet out for a couple of hours while I went to dinner and when I returned our holiday money had been stolen.</p> <p>When I reported this, the security staff went through our room, cases and all our personnel belongings, asking us for receipts for any purchases, my wife stood crying after our interrogation which lasted 2 hours due to their poor grasp of English.</p> <p>After reviewing the door access logs we found someone had been sneaking into our room looking for something to steal each time we were out.</p> <p>The Costa staff then said they would get back to us which they never did, when we chased them they just said they were looking into it, all the way up to the end of the holiday. They just couldn’t have cared less which makes me think this is a regular occurrence.</p> <p>If we could have got a flight home from one of the ports mid holiday we would have.</p> <p>When we got home we contacted Costa and got the same response, ‘looking into it’ then no reply.</p> <p>On top of this breakfast had to be sent back every day as uncooked and every order to room was wrong due to poor English.</p> <p>There are plenty of cruise lines to choose from, don’t waste your money and precious holiday time on Costa you’ll regret it !!!</p>

Traveler Type

Couple

Room Type

Balcony

Experience

1 cruise (first)

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.