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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 58 guests have reviewed Costa Victoria, giving it a rating of 3.2 on a scale of 1-5.

Cruiseline Travel Rating:

3.2 out of 5(58 reviews)

Reviews by Traveler Type

Couples36.2%
Families w/young children10.3%
Singles/Friends10.3%
Families w/older children8.6%
Groups5.2%

Most Recent Reviews

Perfekt mediteranien Cruise

Oct 14th, 2018

It was a lovely cruise, we enjoyed it very much. This first cruise is not the last.

Traveler Type

Couple

Room Type

Oceanview

Experience

1 cruise (first)

Aug 9th, 2018

5D4N Singapore, Thailand and Malaysia (November 2017, Inside Premium) Before we go on to Costa Victoria, we read that most of the review are bad. But we will like to comment, overall, we enjoyed the whole Cruising. Don't expect too much for over 25 years old ship but in fact, it worth as far as the price we paid. Food is good and value for money such as variaty of choices for seafood but the Asian food taste is rather bland. On board activities were less varied but most of the staffs are nice, including the housekeeper. Everyday our room is clean and nice. Ports experience was not winning any first impression prize. They start late and people are all crowded in less than suitable condition during embarkation time in Singapore. But after that, in Phuket and Penang, everything was much better coordinated. So, overall it worth the money.

Dec 11th, 2017

Pros: - excellent performance - loving the live cooking stations for buffet breakfast - pool side snacks include noodles and burgers. Cons: - indoor jacuzzi is closed for maintenance during most of my cruise stay - snacks in buffet place early morning is not fresh - coffee runs out a few times in buffet and not promptly replenished. - pool deck is dark and not operating beyond 7pm. - we are asked to vacate our cabins by early morning even though our ship will reach our home port around noon.

First experience. Fantastic!

Sep 12th, 2016

<p>That are my first cruise vacation.<br /> <br /> What impressed me more are the kindness, happiness and customer delight oriented staff.</p> <p> </p> <p>Love the on-board ambiance.</p> <p> </p> <p>Will be back surely.</p>

Traveler Type

Family (young children)

Room Type

Inside

Experience

4-6 cruises

Average service, poor security.jewelries stolen from bag upon disembarkation

Apr 28th, 2015

I spent my New Year in the cruise. It could have been a good vacation, just average the food, staff could be friendlier, entertainment needs improvement. However, when the bags were collected for disembarkation, it was opened and all my jewelries were gone. Poor security, according to the ship, they couldn't put surveillance cameras due to privacy issues, but I guess this gives the license for the staff to steal.

Traveler Type

Family (young children)

Room Type

Suite

Experience

2-3 cruises

Never choose Costa! Horrible experience !!!!!!!!!!!!

Jul 3rd, 2014

<p>I have to say, the Costa cruise line was totally failure. I spent more than $1700+ USD for my trip (per person), and the following are the services I received. First, the cruise itself is a 18 years old ship and had many places seems broken down. I saw many "maintenance in progress" sign at spa, sauna rooms, bars, where we couldn't use for few days and even my cabin drawers were broken.</p> <p>&nbsp;</p> <p>More, the first night dinner was a chaos. The company arranged that all the passengers separated into two groups for dinner ( We couldn't pick our own times and each day can only eat once, every differ than other cruise line that I had been on). And they mess up the first dinner time so badly that we had to wait for 40 mins to have our dinner. Everyone on the second round dinner list were in front of the restaurant, yelling, it was a pretty scene. Costa should have a better management plan in terms of organizing it's dinner time.</p> <p><img id="ec12a8d24c72a4c45426d820c8a40479" src="http://clmedia.s3-website-us-east-1.amazonaws.com/reviews/388659/ec12a8d24c72a4c45426d820c8a40479_800.jpeg" style="max-width:520px"></p> <p>&nbsp;</p> <p>Moreover, the servers on the cruise wasn't friendly at all. I went to talk to the information desk couple times, and some of the workers had attitudes toward customers. Plus I never see the restaurant waiters smile once but messing up my food orders couple times and never pour us water until I ask for it.&nbsp;<br> &nbsp;<br> On the third night, the six floor was flooded because of the heavy rain on the sea---&gt; flooded cruise? I really don't know how save it was<img alt="Angry" src="http://cruiseline.com/images/emoticon-3.png"></p> <p><img id="5807f247ae7d15441e601f32c717a786" src="http://clmedia.s3-website-us-east-1.amazonaws.com/reviews/388659/5807f247ae7d15441e601f32c717a786_800.jpeg" style="max-width:520px"></p> <p>....</p> <p><img id="00cad99e32aca328f8b6d4d14c917a36" src="http://clmedia.s3-website-us-east-1.amazonaws.com/reviews/388659/00cad99e32aca328f8b6d4d14c917a36_800.jpeg" style="max-width:520px"></p> <p>&nbsp;</p> <p>Last but not least, the food quality was the poorest!!!!!! Some of the plates were dirty like this:</p> <p><img id="c957ac316d21b21a9c15a3f31a5c0f36" src="http://clmedia.s3-website-us-east-1.amazonaws.com/reviews/388659/c957ac316d21b21a9c15a3f31a5c0f36_800.jpeg" style="max-width:520px"></p> <p>&nbsp;My sister ate a ROTTEN fish one night and I got a &nbsp;POISONOUS potato the following dinner---&gt; my potato had roots that were about an inch long, I really don't think they did a good job on food quality control...... The following is not apple.... but a potato...</p> <p><img id="ecbe056c7cf5b8b74ccfe415d98ec07d" src="http://clmedia.s3-website-us-east-1.amazonaws.com/reviews/388659/ecbe056c7cf5b8b74ccfe415d98ec07d_800.jpeg" style="max-width:520px"></p> <p><img id="046c2422730c24fe06c20ea69954f96c" src="http://clmedia.s3-website-us-east-1.amazonaws.com/reviews/388659/046c2422730c24fe06c20ea69954f96c_800.jpeg" style="max-width:520px"></p> <p><img id="2060431254f3d7d776ee99276a2ffa19" src="http://clmedia.s3-website-us-east-1.amazonaws.com/reviews/388659/2060431254f3d7d776ee99276a2ffa19_800.jpeg" style="max-width:520px"></p> <p>&nbsp;</p> <p>&nbsp;The reason that I couldn't stand because the manager didn't even apologize or do anything about it! My parents and many of other passengers were complaining about lobsters the company offered was a scam, because the lobsters seem old and had very little meats in them. More, the whole ship don't offer other drinks but water except breakfast (unless you purchase them) and the water all had weird taste and smell. &nbsp;HORRIBLE!&nbsp;</p> <p>I was really excited about the cruise trip and expecting having a good time with my family, but all I got was anger and dissatisfaction. I DO NOT recommend anyone to choose Costa cruise line if you want to have a good memories with friends and family!!!&nbsp;</p>

Traveler Type

Family (older children)

Room Type

Balcony

Experience

2-3 cruises

A Nice Cruise, with a Disaster Ending!!!

Jan 10th, 2012

During the trip the Staff Quality was pretty good, until we changed Port of Entry from Venice because of the fog (weather issues). The staff was rude, un respectful and did not anticipate the lack of transportation and logistic needed to move us around. Incredibly wrong managed situation, looks like the staff team was not prepared for this type of situation.

Traveler Type

Couple

Room Type

Balcony

Experience

2-3 cruises

BEST CRUISE EVER

Nov 14th, 2011

The ship was great, it was clean, it was very welcoming also.

Traveler Type

Couple

Room Type

Oceanview

Experience

1 cruise (first)

From MeetOnCruise iPhone App:...

Nov 13th, 2011

From MeetOnCruise iPhone App: I really enjoyed the cruise and the ship. Costa is really a part of Italy afloat and the crew is doing a nice job to keep passengers satisfied. The places we visited were outstanding with Venice at the top. Dubrovnik is also spectacular as Corfu and Santorini. I will cruise again with Costa.

Traveler Type

Singles/Friends

Experience

1 cruise (first)

A nice cruise

Sep 26th, 2011

Not too impressed with the overall cruise. The staff were the best thing about the cruise. All the people who cleaned the rooms were very pleasant and polite . The waiters who waited on us all were were excellant and very obliging. I wasn't too impressed with the food. It seemed the buffet was always the same food for breakfast and lunch. Need to improve on your pool entertainment. Maybe because there weren't that many Americans on board I felt we were left out of the entertainment.

Traveler Type

Couple

Room Type

Inside

Experience

4-6 cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.