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Courtesy of Holland America Line

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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 345 guests have reviewed ms Maasdam, giving it a rating of 3.9 on a scale of 1-5.

Cruiseline Travel Rating:

3.9 out of 5(345 reviews)

Reviews by Traveler Type

Couples61.2%
Singles/Friends12.5%
Families w/older children7.8%
Groups4.3%
Families w/young children1.7%

Most Recent Reviews

Dec 1st, 2018

We sailed from Sydney to Auckland in January 2018. Our family group of 9 had never sailed before. Onboard the 17yo was impressed with DVDs & late night cookies care of room service, with the older family members enjoying computer classes & happy hours. Me, I really enjoyed day break in the Crows Nest ????

Nov 6th, 2018

Sailed on the 14th October around French Polynesia on Maasdam, the ship, the crew and other passengers ( a few eccentric passengers) were all great. No complaints at all. The ship has had a refurbishment and looks and feels really good. No complaints on the the food anywhere on the ship either it was above my expectations. It is a quiet ship that is more for relaxing than doing lots of activities.

Super South Pacific cruise

Oct 30th, 2018

Excellent destinations, especially Bora bora Great water activities at most ports The HAL EXC in depth programme was a great addition giving an all round overview of the region

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Easter Island and more

Oct 24th, 2018

The overall itinerary was fantastic, with Easter Island being the main drawing card. The stops in Costa Rica were disappointing because of road blockages most of the excursions were cancelled. The voyage southward toward the equator was rather cool with overcast skies in large part but when the ship got to Easter Island the weather turned great and remained so for the rest of the voyage. The captain made a great decision on the way to Easter Island by changing course to avoid a storm which made the voyage more comfortable and gave us great weather for visiting the Island. The voyage to and through French Polynesia was great.

Traveler Type

Singles/Friends

Room Type

Oceanview

Experience

4-6 cruises

Fraudulent advertised port-of-call at Pitcarin Island.

Oct 17th, 2018

Poor cabin conditions at the start of the cruise and the fraudulent advertising/marketing of Pitcairn Island as a port-of-call made an otherwise enjoyable cruise disappointing.

Traveler Type

Couple

Room Type

Oceanview

Experience

4-6 cruises

So.so

Sep 2nd, 2018

Not the best cruise. Bad tours, noises on boat. bad hide a bed

Traveler Type

Family (young children)

Room Type

Oceanview

Experience

7+ cruises

Horrible

Aug 28th, 2018

This was a disappointing and horrible cruise that I would not recommend. The ship was old, and work was constantly being done. My stateroom smelled of paint and the Lanai which I paid additional for, was not accessible most of the days! The ports were boring, and the shore excursions were poorly run. Stay away from this cruise line and this destination. I have made a complaint to this line and they has offered me $250 for another cruise and this is after I have told them I would not cruise with them again. Insulting!

Traveler Type

Couple

Room Type

Balcony

Experience

2-3 cruises

We enjoyed each of the excusions greatly.

Aug 20th, 2018

Once we were moved to a different xabin, the cruise was good.

Traveler Type

Couple

Room Type

Inside

Experience

4-6 cruises

Good Holland American cruise.

Aug 17th, 2018

As this was our second time on the cruise we knew what to expect. However, it seems they have relaxed their rules for using the dining room. Rules were not enforced on a uniform basis. This caused our only problem on the cruise. Food, service and our room were excellent. Very relaxing with smooth waters. Would not recommend Sydney as a stop. Very small town with very little to do.

Traveler Type

Couple

Room Type

Oceanview

Experience

2-3 cruises

7 day Canada cruise

Aug 12th, 2018

Our cabin attendant was very kind and friendly, staff overall was engaging. This was the first cruise for my sister and I, and while we enjoyed the fast paced tempo of a new port everyday I don’t think either of us would choose this cruise line again. We had the most fun when we were off the boat wandering around the port cities. We chose not to do the excursions, which overall were pretty expensive and mostly took you away from the cities themselves. I was nervous all week eating on the ship that I was going to get sick from eating gluten. My sister has an onion allergy and was also nervous when she asked what she could have. Staff in the dining room just wants to hustle you through the line like cattle and it was hard to communicate. I’ll probably try another cruise, but on another cruise line.

Traveler Type

Family (older children)

Room Type

Oceanview

Experience

1 cruise (first)

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.