Courtesy of Holland America Line
Traveler Reviews
A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 447 guests have reviewed ms Nieuw Amsterdam, giving it a rating of 4 on a scale of 1-5.
Reviews by Traveler Type
Most Recent Reviews
Cruising the Nieuw Amsterdam
Dec 10th, 2018
We enjoyed the thermal suite couples package in addition to the other fine service. Dont miss the presentation by EXC on the history of the Nieuw Amsterdam. This one is the 4th
Traveler Type
Couple
Room Type
Balcony
Experience
7+ cruises
Nice but boring
Dec 8th, 2018
Ship was nice but the staff seems to have management that does not care. Service was lacking throughout the ship.
Traveler Type
Singles/Friends
Room Type
Inside
Experience
1 cruise (first)
Wonderful getaway as always with HAL.
Dec 8th, 2018
HAL cruises are exceptional if you want to relax and be pampered. Love this line.
Traveler Type
Singles/Friends
Room Type
Balcony
Experience
7+ cruises
I will NEVER cruise again with Holland America
Dec 8th, 2018
Cruise was for older people, much older. Too many scooters, wheelchairs, canes, walkers, etc. Not enough activities to do. Even older people were complaining. Music played is from the 60's and 70's and depressing.
Traveler Type
Couple
Room Type
Balcony
Experience
4-6 cruises
Great ship, great times.
Dec 4th, 2018
It was a time to be pampered and treated well by an excellent staff on board. Be ready to be greeted with a smile by everyone you meet. Loved the attention and cannot wait to go back with Holland America again.
Traveler Type
Family (older children)
Room Type
Suite
Experience
2-3 cruises
Dec 4th, 2018
Just got off the Holland America Nieuw Amsterdam on Sunday. Ship is beautiful and easy to get around. Entertainment was fantastic especially the B.B.King band! Food was not as good as we expected but still very good especially on the Lido. Salad station was great. Staff all very friendly and accommodating. Would definitely sail on her again.
Great with a few glitches
Dec 3rd, 2018
Good except for anniversary cake mishap and cabana not being booked for us even though we had purchased it almost a year earlier. Glad I had my paperwork
Traveler Type
Couple
Room Type
Balcony
Experience
7+ cruises
for the older groups. Food was flavorless and entertainment was just live music like violins and stuff. nothing to do for fun on the ship but 2 ping pong tables, one basketball court, and a shuffle board . we just stayed on the room the whole time
Dec 3rd, 2018
if your under the age of 60 this is not for you.. if your looking to do nothing and just relax this is for you,,
Traveler Type
Couple
Room Type
Suite
Experience
4-6 cruises
Dec 1st, 2018
This was our 15th cruise and first on Holland America Line. As frequent cruisers on Princess, we had the impression that this cruise line was for “older” people. Not only were we wrong about our fellow cruisers, we were surprised by the high quality of service by the crew, the food, and live music. The ship was modern and comfortable and not too crowded unlike many mega ships today. In summary, we will sail again on HAL and highly recommend it to others.
Wonderful time in the caribbean
Dec 1st, 2018
Not much going on at .but the food was good service was veary good.
Traveler Type
Couple
Room Type
Oceanview
Experience
7+ cruises
Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.
