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Courtesy of Holland America Line

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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 447 guests have reviewed ms Nieuw Amsterdam, giving it a rating of 4 on a scale of 1-5.

Cruiseline Travel Rating:

4 out of 5(447 reviews)

Reviews by Traveler Type

Couples63.3%
Singles/Friends12.8%
Families w/older children8.5%
Groups6%
Families w/young children3.4%

Most Recent Reviews

Cruising the Nieuw Amsterdam

Dec 10th, 2018

We enjoyed the thermal suite couples package in addition to the other fine service. Dont miss the presentation by EXC on the history of the Nieuw Amsterdam. This one is the 4th

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Nice but boring

Dec 8th, 2018

Ship was nice but the staff seems to have management that does not care. Service was lacking throughout the ship.

Traveler Type

Singles/Friends

Room Type

Inside

Experience

1 cruise (first)

Wonderful getaway as always with HAL.

Dec 8th, 2018

HAL cruises are exceptional if you want to relax and be pampered. Love this line.

Traveler Type

Singles/Friends

Room Type

Balcony

Experience

7+ cruises

I will NEVER cruise again with Holland America

Dec 8th, 2018

Cruise was for older people, much older. Too many scooters, wheelchairs, canes, walkers, etc. Not enough activities to do. Even older people were complaining. Music played is from the 60's and 70's and depressing.

Traveler Type

Couple

Room Type

Balcony

Experience

4-6 cruises

Great ship, great times.

Dec 4th, 2018

It was a time to be pampered and treated well by an excellent staff on board. Be ready to be greeted with a smile by everyone you meet. Loved the attention and cannot wait to go back with Holland America again.

Traveler Type

Family (older children)

Room Type

Suite

Experience

2-3 cruises

Dec 4th, 2018

Just got off the Holland America Nieuw Amsterdam on Sunday. Ship is beautiful and easy to get around. Entertainment was fantastic especially the B.B.King band! Food was not as good as we expected but still very good especially on the Lido. Salad station was great. Staff all very friendly and accommodating. Would definitely sail on her again.

Great with a few glitches

Dec 3rd, 2018

Good except for anniversary cake mishap and cabana not being booked for us even though we had purchased it almost a year earlier. Glad I had my paperwork

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

for the older groups. Food was flavorless and entertainment was just live music like violins and stuff. nothing to do for fun on the ship but 2 ping pong tables, one basketball court, and a shuffle board . we just stayed on the room the whole time

Dec 3rd, 2018

if your under the age of 60 this is not for you.. if your looking to do nothing and just relax this is for you,,

Traveler Type

Couple

Room Type

Suite

Experience

4-6 cruises

Dec 1st, 2018

This was our 15th cruise and first on Holland America Line. As frequent cruisers on Princess, we had the impression that this cruise line was for “older” people. Not only were we wrong about our fellow cruisers, we were surprised by the high quality of service by the crew, the food, and live music. The ship was modern and comfortable and not too crowded unlike many mega ships today. In summary, we will sail again on HAL and highly recommend it to others.

Wonderful time in the caribbean

Dec 1st, 2018

Not much going on at .but the food was good service was veary good.

Traveler Type

Couple

Room Type

Oceanview

Experience

7+ cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.