Credit

Courtesy of Holland America Line

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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 435 guests have reviewed ms Noordam, giving it a rating of 3.9 on a scale of 1-5.

Cruiseline Travel Rating:

3.9 out of 5(435 reviews)

Reviews by Traveler Type

Couples64.6%
Singles/Friends13.1%
Families w/older children9.9%
Groups3.7%
Families w/young children2.8%

Most Recent Reviews

Excellent Cruise!!

Dec 5th, 2018

This cruise was amazing! Everything was wonderful. Ship is a little dated but very clean. Staff was very helpful and friendly. Wish all my cruises were like this one!

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Cruise from Vancouver to New Zealand

Nov 11th, 2018

Great cruise, the HAL staff make the entire trip wonderful. The ship is tired, but the staff and service made the trip excellent. I will be more careful about picking updated ships in the future, but HAL meets all of our needs. Great food, good entertainment, the best of itineraries, other cruisers are mature (like us). We had bridge lessons and organized bridge which helped us meet people and made the sea days very short. If you like sea days this is the itinerary for you.

Traveler Type

Couple

Room Type

Suite

Experience

7+ cruises

Bucket List Cruise

Oct 25th, 2018

HAL lost the opportunity to give us that "WOW! factor even before we boarded the ship and despite every attempt by the onboard staff to appeze our disappointment the "Bubble had already burst". Being an ex maritime officer with another cruise line for over 5 years and working in a 5 star hotel for over 15 years, I know what guests expect, and whilst your star rating is showing a 3.5 rating, my own personal rating would be in the region of 2.3

Traveler Type

Couple

Room Type

Oceanview

Experience

4-6 cruises

Oct 18th, 2018

It really is an elegant ship. Nice artistic deco all over the public areas, plus lively fresh flowers. Lots of viewings spots for sail by attractions. Foods were great. Service staff were always friendly and very professional. Had a balcony cabin and it’s very spacious.

WARNING: DONT SAIL HOLLAND!!!! They change the itinerary. Our ship missed Glacier Bay and when I contacted them to get a credit for that one day then refused. All they care about is the money!!!!!

Oct 11th, 2018

WARNING: DONT SAIL HOLLAND!!!! They change the itinerary and then wont give you a credit. Our ship missed Glacier Bay and when I contacted them to get a credit for that one day then refused. All they care about is the money!!!!!

Traveler Type

Couple

Room Type

Suite

Experience

2-3 cruises

Alaska good in parts

Oct 6th, 2018

Disappointed to miss Glacier Bay due to a combination of weather and a medical emergency. So missed one of the reasons for booking

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Family cruise to Alaska

Oct 6th, 2018

Overall, we had a very good experience. There were six of us -our daughter and son-in-law and two grandsons (who came from Sydney), my husband and myself. My husband and I enjoy meeting people on a cruise, and interfacing with the staff. A big disappointment was not getting into the inner passage, which was the reason we chose this cruise. A passenger got ill and had to be removed and gotten to an airport. Due to circumstances, we had to head back towards Juneau. Not the fault of Holland. I decided to treat myself to a manicure. The staff in the spa was very nice, but my manicure had to be re-done. The polish did not properly cover the tips of my nails - I went back the same day to deal with the situation. We did enjoy and learn from the Windows 10 classes.

Traveler Type

Family (young children)

Room Type

Balcony

Experience

4-6 cruises

Will have to return!

Oct 2nd, 2018

We enjoyed our first Alaskan cruise and would definitely like to come back again. This sailing was late in the season. If we were earlier in August or early September we would have hit the salmon runs and seen more bears and eagles which would have been nice. We also didn't get to Glacier Bay due to a medical emergency on board. It was very foggy that day and we might not have seen much anyway. So I definitely would like to see that. The ship and staff were first class. The entertainment also was terrific. Would sail aboard this ship anyday!

Traveler Type

Couple

Experience

7+ cruises

Perfect Cruise

Oct 1st, 2018

I cannot thank Joy and Camille in Neptune lounge enough and Mada and Yohannes for our room service and Noel in Pinnacle

Traveler Type

Couple

Room Type

Suite

Experience

7+ cruises

Fabulous Alaskan Cruise

Sep 26th, 2018

If you want to go on Wilderness Tundra Tour make sure they are doing. We did our land portion 3rd week in Sept. and they had stopped doing it.

Traveler Type

Couple

Room Type

Balcony

Experience

2-3 cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.