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Courtesy of Holland America Line

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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 653 guests have reviewed ms Oosterdam, giving it a rating of 4 on a scale of 1-5.

Cruiseline Travel Rating:

4 out of 5(653 reviews)

Reviews by Traveler Type

Couples60.9%
Singles/Friends14.4%
Families w/older children8.1%
Groups7.2%
Families w/young children3.5%

Most Recent Reviews

Terrific Caribbean cruise

Dec 10th, 2018

Our cruise was lovely. Perfect weather, perfect service, perfect food and great entertainment.

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Good Cruise

Dec 9th, 2018

Ship was clean. Service on Holland is always spectacular. Friendliest crew ever. Pay attention to announcements- they do not bother you with repeated announcements. Some folks missed activities.

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Family time to remember.

Dec 5th, 2018

First time on Holland America. It was a great way to spend time with family members while someone else did the cooking and cleaning.

Traveler Type

Singles/Friends

Room Type

Inside

Experience

7+ cruises

Dec 4th, 2018

Nov 24 thru Dec 1st Oosterdam Caribbean. Cabin VC5024 Many reviews said ship was worn, dirty, food cold and over cooked. I found none of these to be true. All areas of ship were clean, staff constantly cleaning and polishing. Cabin was on deck 5 port side near bow. One of the quietest cabins during my previous 30 cruises. This was my second on HAL. Several months ago sailed on Veendam. Casino on that cruise was virtually empty every night. This cruise the casino was hopping every night. It was completely smoke free. Food was never over cooked. Veggies were al dente, meat was cooked as requested. Only complaint here was in Lido where a family played board games during peak hours every day while others were waiting for a clean table. I asked head waiter why he didn’t ask them to move, he said he reminded them but never told them to move. Unlike most other non HAL cruises, pools were rarely used with no need to stake out chairs in the morning. Only complaint was that the few children on ship who were in the pool and hot tubs were not potty trained. There was not enforcement by cruise staff. I remembers previous cruise where pool had to be closed for several days due to a diaper accident. Found Billboard dueling piano with male and female singers to be crowd favorites. I understood that that next cruise would have two male singers. Not sure how that will work out with so many female leads in many of their songs. Overall wonderful cruise with only those minor complaints.

OVER-ALL A POOR CRUISE

Dec 4th, 2018

Not only was it the worse cruise we have ever been on but we had talked another couple (in cabin 7035) who had never been on a cruise before to join us on this one because we had told them how great ocean cruises were. They were totally disappointed and we were totally embarrassed.

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Entertainment Lacking.

Dec 4th, 2018

Changes made to ship configuration are not an improvement. The Crow's Nest has been mad e into a library exclusively. We used to enjoy nightlife, live musicians and DJ music and dancing in this space before the changes were made, but no more. The rest of the entertainment on board was underwhelming. BB Kings music venue was OK, Billboard Piano Bar was OK, Mainstage entertainment was not great. There were no live musicians at all throughout the entire week on the pool deck (Lido). Most cruises have parties on the pool decks, but no this one. Service was exceptional as expected for HAL. Food was very good every night in all venues. The bars were out of limes for 4 days during the 7 day cruise. What? No margaritas? Not good.

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

great cruise everything went well

Dec 3rd, 2018

staff was great ship was just the right size for us

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

the trip ok can be better

Nov 27th, 2018

one complain I order oceanview with any boat on the window.. did not get what I want or asked when .booked I ask why they told thats way was the way order ... im not happy ... becuase I asked oceanview when I book with you... next time with book with other company...

Traveler Type

Couple

Room Type

Oceanview

Experience

7+ cruises

Wonderful Caribbean Break

Nov 27th, 2018

Great Ship and Service. Food in Lido Market was not remarkable

Traveler Type

Family (older children)

Room Type

Balcony

Experience

2-3 cruises

1st Ever Cruise ... Beyond Expectations!

Nov 25th, 2018

This was more than we expected. Our agent was awesome in helping us understand each cruise line and what to expect. Without her patience and attention to detail, we might have chosen wrong but now we have become cruisers and have booked not only another cruise with Holland America but we are looking at an additional cruise in 2019 ... Hats off to cruise.com !!!

Traveler Type

Couple

Room Type

Inside

Experience

1 cruise (first)

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.