Credit

Courtesy of Holland America Line

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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 211 guests have reviewed ms Rotterdam, giving it a rating of 4.1 on a scale of 1-5.

Cruiseline Travel Rating:

4.1 out of 5(211 reviews)

Reviews by Traveler Type

Couples60.2%
Singles/Friends17.1%
Families w/older children6.6%
Groups3.3%
Families w/young children0.5%

Most Recent Reviews

Nice cruise

Nov 30th, 2018

All in all this was a very good cruise. This was the smallest cruise ship I have been on and the longest cruise I have been on, I hated for it to end. I would recommend this ship and itinerary.

Traveler Type

Singles/Friends

Room Type

Inside

Experience

2-3 cruises

Smaller vessel with a superb crew!

Nov 27th, 2018

Great 7 day trip. Lots of wonderful food and friendly staff and guests. Nice ports of call overall. Guatemala was the only down side because there was not much to do.

Traveler Type

Singles/Friends

Room Type

Inside

Experience

4-6 cruises

Enjoyable cruise

Nov 21st, 2018

We were surprised by the lack of daytime music, lack of activities on board and a rather dull Dining Room menu.

Traveler Type

Couple

Room Type

Inside

Experience

7+ cruises

Fantastic Cruise

Nov 20th, 2018

The ship, staff and services were perfect, no problems what so ever. Such a clean ship. Couldn't anchor in Grand Cayman due to Ports being closed due to seas, but was refunded by Holland America. Great entertainment , just wish WiFi was free for passengers and crew.

Traveler Type

Couple

Room Type

Oceanview

Experience

2-3 cruises

Fair cruise probably won't take another.

Nov 8th, 2018

We were promised a 25.00 per person credit that we did not receive. We were told they couldn't reach our cruise connections customer service so we did not receive our 50.00 in free cash.

Traveler Type

Couple

Room Type

Oceanview

Experience

2-3 cruises

Amazing Western Caribbean Cruise

Nov 8th, 2018

HAL did an outstanding job once again, crew and staff were great. A big thumbs up to Ahmad, Kryst, Hasta, Tiyo, Voltaire, (Jelena in the spa) Aries, Sonia and (Michael beverage utility) These crew memebers made our cruise very enjoyable, and should be given recognition for their positive attitudes through the cruise.

Traveler Type

Couple

Room Type

Suite

Experience

2-3 cruises

Great first cruise experience

Nov 8th, 2018

The staff on board were amazing! Onboard activities were good, but limited as it’s a smaller ship. Food was excellent. Did I mention the staff? Could not have asked for a better first time experience

Traveler Type

Couple

Room Type

Balcony

Experience

1 cruise (first)

Nov 7th, 2018

Just wrapped up a 7 day western Caribbean cruise with HAL on the ms Rotterdam with my wife, and we had a great time. The staff was amazing, the food choices and quality were great! This was our first cruise, but it won’t be our last The Rotterdam is showing it’s age, but the few minor issues we had were very quickly addressed, and everyone went above and beyond to make sure we enjoyed it. It’s a smaller ship, so it didn’t have a ton of things to do on board, but what it had was very good. If you cruise on this ship, find a table in the Lido Market served by Ahmad. He would greet my wife and I, as well as the other couple we were with by name every morning, and had a very infectious smile. Absolutely could not help but be put in a good mood when Ahmad was around Thank you, HAL! You will see us again

Montreal to Tampa Bay

Nov 4th, 2018

The service and food were excellent and the crew was mostly accommodating. The seating in the MainStage and Wanjang theater are not organized well and uncomfortable to me. Also the bedding was uncomfortable to me and I didn't sleep well. However, others that I traveled with didn't have the same complaints. Felt bored on the days at sea and could have used some better entertainment. If you didn't get to the MainStage early enough, you didn't get a seat. All in all, I did enjoy the cruise and I will register for another in time.

Traveler Type

Couple

Room Type

Oceanview

Experience

1 cruise (first)

Very slow paced. Mostly seniors on board. The staff of the ship was amazing. The entertainment was lacking except for 2 acts.

Oct 31st, 2018

This was a very nice trip with a great crew on board. The entertainment was lacking.

Traveler Type

Couple

Room Type

Oceanview

Experience

7+ cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.