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Courtesy of Holland America Line

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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 292 guests have reviewed Rotterdam, giving it a rating of 4.1 on a scale of 1-5.

Cruiseline Travel Rating:

4.1 out of 5(292 reviews)

Reviews by Traveler Type

Couples59.2%
Singles/Friends16.1%
Families w/older children7.2%
Groups3.4%
Families w/young children1.4%

Most Recent Reviews

Panama Canal Cruise

Jan 27th, 2020

Underwhelming. Entertainment poor and too many sea days.

Traveler Type

Singles/Friends

Room Type

Oceanview

Experience

4-6 cruises

Rotterdam 2019

Jan 11th, 2020

<img class='agent-replacement' src='/images/hideagent.png'> is not the best company to work with and the agent Rob Terrell really could care less about you once he sells you a cruise. I have now left FIVE messages for him with NO response at all. Sad.

Traveler Type

Singles/Friends

Room Type

Oceanview

Experience

7+ cruises

Amazing Panama Canal and Central America

Jan 8th, 2020

We loved this cruise. The focus on Central American ports and the southern Caribbean was excellent. The Mexican ports were not my favourite. The Panama Canal was extraordinary and on its own worth the cruise. The live music on board was fantastic - lots of options. Main stage performances were hit and miss but there was never any shortage of live entertainment on board. The service and food were particularly high quality this cruise, our sixth with HAL.

Traveler Type

Family (older children)

Room Type

Suite

Experience

4-6 cruises

Excellent Vacation

Jan 4th, 2020

While seas were a bit rough at times, the trip was a bucket list item for us , and we throughly enjoyed every minute of it.

Traveler Type

Large Group

Room Type

Suite

Experience

2-3 cruises

Best Cruise Experience Yet

Dec 26th, 2019

This was by far my favorite cruise to date and my first as a solo traveler. I was not sure what to expect traveling alone, but the HAL staff made me feel like I belonged and I never once felt alone or lonely and had the time of my life. If it has not been for Christmas, I would have stayed on the ship for another go around!

Traveler Type

Singles/Friends

Room Type

Suite

Experience

2-3 cruises

Exciting Cruise

Dec 22nd, 2019

Overall, we had a great time. The Panama Canal experience was amazing! Wish Holland would upgrade entertainment again. The suite was comfortable, and staff/service was great!

Traveler Type

Couple

Experience

7+ cruises

16 Days on the Rotterdam, 7 countries

Dec 21st, 2019

It was our second cruise on a Holland American ship and the trip was very predictable and no surprises. The muster was the most uncomfortable moment with the complaining and whining, glad the rest of cruise was not like that.

Traveler Type

Couple

Room Type

Oceanview

Experience

2-3 cruises

Great Crew, poor ship

Dec 11th, 2019

Many of our issues had to do with the computer thinking we were someone else. We got an envelope stating we had a free internet package After going right down to guest services we found out in fact it was for someone else. I ordered the Romantic Voyage package as a surprise for my wife, and had no flowers, no chocolate covered strawberries in our cabin on arrival. I had to talk to the concierge many times to get all of the other amenities that come with the package. As we were getting off this ship, a life boat drill for the crew started, which meant all elevators were shut down. We had to walk down 9 flights of stairs. I walk with a cane so it was very difficult for me. My wife ordered pancakes for in room dining one morning and they said that they could not get them due to the griddle in the lido was closed down. I went to the lido and they made them for me...why could we not get them through room service? There were a number of "brown outs" during the last few days of this cruise. We also found out that the ship was mandated to go through an FDA inspection while in San Diego. This is just a very short list of the many, many things that did not go well on this ship. I will have to think long and hard before booking another HAL cruise.

Traveler Type

Couple

Room Type

Suite

Experience

7+ cruises

Holy Land and transarlantic

Nov 27th, 2019

This trip was our first to The Holy Land and was even better than we had anticipated. Then all of the rest of the ports were great except Morocco.

Traveler Type

Family (young children)

Room Type

Oceanview

Experience

7+ cruises

Wonderful Mediterranean & transatlantic

Nov 25th, 2019

This was the most amazing cruise we have been on. The ports were fantastic. Would liked to have spent 2 days in Barcelona but did have a full day. Onboard activities were very good and so was the entertainment. The service and staff were exceptional all always on a Holland cruise.

Traveler Type

Couple

Room Type

Oceanview

Experience

4-6 cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.

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