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Courtesy of Holland America Line

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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 767 guests have reviewed ms Westerdam, giving it a rating of 3.9 on a scale of 1-5.

Cruiseline Travel Rating:

3.9 out of 5(767 reviews)

Reviews by Traveler Type

Couples61.3%
Families w/older children12.6%
Singles/Friends11.5%
Groups5.9%
Families w/young children3.9%

Most Recent Reviews

Great trip

Jul 17th, 2019

There are many ways to see whales. Try to combine fishing or something besides a whale watching tour.

Traveler Type

Singles/Friends

Room Type

Balcony

Experience

4-6 cruises

Wonderful but colored by illness

Jul 12th, 2019

The Land portion came after sea to Denali. The rail was fun to watch and listen to history but the narrator was sick and snarky and was short with folks who innocently interrupted his stories (what an egotist) McKinley chalet was great - make reservations for food in advance. Lines are a hassle. There's a Thai restaurant just outside on the main rd that looked real good. You could even get chinese takeout there too.

Traveler Type

Couple

Experience

2-3 cruises

Everything went very well. The weather was quite warm for Alaska. Enjoyed seeing the beautiful glaciers.

Jul 12th, 2019

Everything was excellant. Very well planned by HAL.

Traveler Type

Couple

Room Type

Suite

Experience

7+ cruises

Most relaxing Alaskan Cruise

Jul 7th, 2019

Relaxing until the land journey, bad hotels booked

Traveler Type

Couple

Room Type

Balcony

Experience

2-3 cruises

Alaska cruise was wonderful

Jul 5th, 2019

We had a magnificent and enjoyable time. The food was excellent on the ship as always. Most of the resorts were very nice and clean. When we were at the resorts between June 17-22 it was daylight all night long and the sun would set around 10 to 11:00 pm. That was quite interesting.

Traveler Type

Couple

Room Type

Suite

Experience

7+ cruises

Outstanding Alaska Cruise

Jul 4th, 2019

The cruise exceeded our expectations. Everything was outstanding - accommodations, fool, service, tours, - even the weather was great with clear skies and temps in the upper 60s and low 70s.

Traveler Type

Couple

Room Type

Balcony

Experience

2-3 cruises

Nice cruise for an older crowd

Jul 3rd, 2019

The last time we cruised with Holland America was in 2000. At that time we found HAL among the elite in the cruise line industry. The ship we cruised on then was pristine in every way but the Westerdam did not meet that same standard. Additionally, on this cruise HAL made promises for offers and sold services to us that they cannot, will not, or are incapable to provide. My wife and I were offered a complimentary dinner at the Pinnacle Grill but when we got onboard we were not provided a reservation as were our traveling companions. We paid $89.99 for a week's worth of internet service but the service was so poor it was rarely useable. We found the Customer Service Desk confused and rarely able to provide help. They rescheduled us for the Pinnacle Grill dinner but that turned out to be a sham. When our friends tried to adjust their Pinnacle Grill reservation to match ours they found out that we did not have a reservation and, in fact, the one they once had had disappeared too. Finally, HAL seems to be a favorite for older, less than ambulatory, passengers. There isn't much HAL can do in this regard but for the younger, fully functional, traveler HAL probably is not a good choice.

Traveler Type

Couple

Experience

4-6 cruises

A warm Alaskan cruise

Jul 2nd, 2019

We had a wonderful time. We are campers, so even though we enjoyed the cruise, the next time we go to Alaska we will camp. That way we can enjoy spending more time at the places we enjoy. It was a nice sneak peak, but way to rushed.

Traveler Type

Couple

Room Type

Balcony

Experience

4-6 cruises

Land & Sea Cruise; not round trip

Jun 30th, 2019

Definitely do Denali and take the free bus Park tour. You can’t drive in the park. Schedule an extra day there. Next time we’d do the trip in reverse with the land part first, followed by the sea

Traveler Type

Family (older children)

Room Type

Balcony

Experience

2-3 cruises

Great Alaskan trip on the Westerdam

Jun 10th, 2019

Over all we had a great trip. Nice ship and the staff was fantastic.

Traveler Type

Couple

Room Type

Oceanview

Experience

2-3 cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.

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