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Courtesy of Holland America Line

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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 780 guests have reviewed Westerdam, giving it a rating of 3.9 on a scale of 1-5.

Cruiseline Travel Rating:

3.9 out of 5(780 reviews)

Reviews by Traveler Type

Couples61.4%
Families w/older children12.6%
Singles/Friends11.5%
Groups5.9%
Families w/young children3.8%

Most Recent Reviews

North Pacific Crossing

Oct 26th, 2019

Overall a nice cruise on a well maintained ship. The two unpleasant experiences were already detailed in previous sections- overly zealous coffee police, and almost nonexistent internet service.

Traveler Type

Couple

Experience

7+ cruises

The ship & crew were A-1. Mother Nature sucked! We had a great cruise, it was our misfortune to be scheduled to arrive in Yokohama the same day as typhoon Hagibis.

Oct 21st, 2019

While we had some hiccups totally beyond anyone’s control, we had a very enjoyable experience & recommend Holland America

Traveler Type

Couple

Experience

2-3 cruises

Huge disappointment

Oct 18th, 2019

If you like to be bored and spend a lot of money on uncharges, this cruise is for you. Besides feeling like I was on a floating old age home, the entertainment was great, haha. If you like spending two weeks at sea with nothing to do but play bingo, watch movies, eat, and sleep by the pool than you might like sailing with Holland America. Personally, I would prefer more than one thing scheduled to do at night. Staff is very friendly, but then again they should be since you might feel like jumping off to swim to shore because of boredom.

Traveler Type

Couple

Room Type

Balcony

Experience

2-3 cruises

Shortest cruise ever

Oct 13th, 2019

Due to health issues received excellent care, departed to Juneau hospital. Staff packed our luggage and had it delivered to hospital ,which we received excellent care. Everyone went above and beyond. Ship called twice to check on my husbands progress. Hope we will be able to cruise again.

Traveler Type

Couple

Experience

4-6 cruises

Not what I expected.

Sep 30th, 2019

This was my first cruise. The service and staff were excellent. I was disappointed in the activity options. And I really didn't care for the the sales pitch at the end of all of the "free" seminars. I felt like the cruise line was trying to get as much money as possible out of me. The port call in Haines was the best, because we were the only ship there. There were 4-5 ships in Juneau and Ketchikan, so it really felt like a cattle call. I much preferred the land portion of the trip. The hotel in Denali was outstanding!

Traveler Type

Singles/Friends

Room Type

Balcony

Experience

1 cruise (first)

(Warning) Do not book a cruise with Holland America .

Sep 23rd, 2019

We will never take a Holland American cruise again

Traveler Type

Large Group

Experience

4-6 cruises

Alaskan Cruise

Sep 15th, 2019

Overall it was a great cruise on an ok ship. I left some important belongings behind that were never turned in to lost and found.

Traveler Type

Couple

Experience

7+ cruises

Very good Alaskan cruise.

Sep 7th, 2019

Very good cruise but felt not as fully expected. Fully understand having to pay for alcohol bu not able to get a soft drink or bottle of water without charge - plus 15% - to me is a grab for money. Lots of attempts to up sell - by bottle of wine not a glass, buy products from spa, etc. Also thought the “sail away party” would have been that with a few drinks included but the special occasion drink was still a $9 extra. Enquired about a bridge tour and was told a $150 fee for a behind the scenes tour and minimum of 4. Again another money grab in my opinion. Gala nights were “odd” - apart from the Captain’s Toast Monday night there was nothing more “gala” apart from the suggestion to dress up (not all did) and the Friday night, there was nothing else at all to signify. Seemed lacking, I expected something “gala”!

Traveler Type

Couple

Room Type

Suite

Experience

1 cruise (first)

Good Alaska Cruising Experience

Aug 14th, 2019

Nice way to discover Alaska, a few ports, a few sea days, lots of beautiful vistas and one great refurbished ship. Bring lots of various pieces of clothing, dress in layers, got cooler and warmer than expected! Lots of things to do and see, plan your budget accordingly!

Traveler Type

Singles/Friends

Room Type

Inside

Experience

7+ cruises

San Diego to Hawaii

Aug 10th, 2019

Enjoyed our crossing of the Pacific and cruise around the Hawaiian Islands , especially our night time cruise past the lava pouring onto the ocean

Traveler Type

Couple

Experience

7+ cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.

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