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Courtesy of Holland America Line

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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 735 guests have reviewed ms Westerdam, giving it a rating of 3.8 on a scale of 1-5.

Cruiseline Travel Rating:

3.8 out of 5(735 reviews)

Reviews by Traveler Type

Couples61.4%
Families w/older children12.9%
Singles/Friends11.4%
Groups5.9%
Families w/young children4.1%

Most Recent Reviews

Good ports but some too touristy. Too many beach ports

Dec 1st, 2018

Good overall view of 5 countries in Asia. Too many beach ports and others took a ride to get to the attractions/cities.

Traveler Type

Couple

Room Type

Suite

Experience

7+ cruises

Nov 28th, 2018

Enjoyed the cruise, some of the shore excursions were disappointing, I would say as a rule of thumb if you want to experience a little essence of the city you visit, take the free ship provided transfer otherwise you find yourself on one of perhaps a dozen coaches at every venue visited. The Westerdam was nicely presented, the staff were amazing, the entertainment for the most part was good.

Review

Nov 15th, 2018

Excellent crewmen and women . The Endnonisionbcrewvlookedcafterbus and provided excellent service

Traveler Type

Large Group

Room Type

Inside

Experience

7+ cruises

Amazing Japan China Cruise on Westerdam

Nov 7th, 2018

I would have to ranked this cruise as one of my best. We were a group of 8 who meet every night in the Gallery bar to be looked after by the staff there. The ship, the food and the staff were exceptional. We did as much or as little as we wanted. Enjoyed the guest performers on the main stage. The only disappointment was the BB Kings music. It lacked something! Groups of people doing line dancing to jazz music was a turn off. The duo pianists were a standout. Totally looked after by our room steward, Sabawa. The food in the main dining room was outstanding. Our our wine waiters were just the best!

Traveler Type

Large Group

Room Type

Balcony

Experience

4-6 cruises

A 1st Class smooth cruise across the North Pacifac visiting Alaska, Japan, Korea and China.

Nov 5th, 2018

The cruise was fantastic. The staff were caring and ensured all of our needs were met or surpassed, the food was delicious and provided a lot of variety. The entertainment was first rate. The amenities were excellent. The cabin was well decorated and very comfortable.

Traveler Type

Couple

Room Type

Balcony

Experience

2-3 cruises

Solid Premium Experience

Oct 21st, 2018

I only cruised for 14 nights...from Vancouver to Yokohama. Overall it was an excellent Premium category experience and the Westerdam's refurbishment was excellently executed. Service was good, though I didn't feel it was particularly personalized (though many learned my name, particularly after I made a $200 gift to the Crew Welfare Fund). The Signature Suite was excellent, large and everything worked well. That said, the extra cost wi fi was so slow (much slower than I've experienced on Celebrity on the same itinerary) that it was extremely frustrating and - wi fi being important to me - would prevent me from again booking the Westerdam (or other HAL vessels, assuming the wi fi is not up to competitive standards).

Traveler Type

Singles/Friends

Room Type

Suite

Experience

7+ cruises

Oct 1st, 2018

Great HAL ship, lovely interactive crows nest. Great coffee! Very clean ship, well maintained and crew is wonderful. Ship is just a little too big for my taste.

Absolutely awesome!

Sep 22nd, 2018

They did an outstanding job from start to finish. The service from everyone was top notch. Every meal was a feast to remember. They are masters of logistics our luggage was in our room at every stop before we got the. I would highly recommend this cruise and cruise line to anyone thinking about it.

Traveler Type

Couple

Room Type

Balcony

Experience

4-6 cruises

Alaskan Cruise.

Sep 18th, 2018

Had a great trip!. The ship was great, the staff very accommodating, and getting on and off very ready.

Traveler Type

Singles/Friends

Room Type

Balcony

Experience

4-6 cruises

Amazing Alaska Land/Sea Adventue!

Sep 17th, 2018

This was our first cruise and it was amazing! The Westerdam was perfect for us...relaxed, comfy, classy, good food and fun. The weather was great in the 60s and 70s (except Glacier Bay day and morning/evening at Denali, it is Alaska???? ), clear, and no rain. We saw an unbelievable amount and variety of wildlife from the ship and in Denali (whales, orcas, Dolphins, more whales, bears moose, wolves, caribou, whales, sea otters, seals, dal sheep, seabirds, puffins, swans, did I mention whales??), ! We even saw 3 wolves right in front of our bus! Also unusual were beluga whales and puffins. We saw A huge calving of a glacier, road 2 trains, saw all of Mt. Denali from Anchorage all the way up to Denali, in the park all day, and all the way from Denali back to Anchorage the next day from the train, plus we saw the northern lights! We were pampered from beginning to end. Loved the Westerdam, loved cruising, loved Alaska! I think our McKinley Explorer guide with 10 years experience said it best when he said that the beautiful day on the train that we were experiencing was a picture postcard day, but for the first time in 10 years, he would describe our land/sea adventure as not just a postcard but an entire perfect picture brochure vacation???? And it was????

Traveler Type

Couple

Room Type

Balcony

Experience

1 cruise (first)

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.