Credit

Courtesy of Holland America Line

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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 380 guests have reviewed ms Zaandam, giving it a rating of 3.9 on a scale of 1-5.

Cruiseline Travel Rating:

3.9 out of 5(380 reviews)

Reviews by Traveler Type

Couples63.9%
Singles/Friends12.4%
Families w/older children10.5%
Families w/young children3.2%
Groups2.4%

Most Recent Reviews

Very disappointing

Jul 17th, 2019

The food, ship, cabin and excursions were all very disappointing. Our steward was excellent, but the maintenance crew took three days to fix the air-conditioning and leaks in our room. The guest services staff was professional and helpful. The chef and cooks on board should be fired. We have never experienced such poor food on a cruise.

Traveler Type

Couple

Room Type

Oceanview

Experience

4-6 cruises

Comfortable

Jul 17th, 2019

Great cruise! Good ports of call which is the reason we chose this cruise.

Traveler Type

Couple

Room Type

Oceanview

Experience

7+ cruises

Exciting memorable cruise

Jul 15th, 2019

Once again an easy pleasant experience. Friendly staff good food nice facilities if a little tired from wear & tear. The on board internet was hopeless slow and expensive not fit for purpose. Some of the guest service personnel were supercilious in their methods of addressing even minor problems. However overall experience was very pleasant and memorable.

Traveler Type

Couple

Room Type

Oceanview

Experience

7+ cruises

Great cruise from Montreal to Boston

Jul 9th, 2019

A great cruise from Montreal to Boston via the St Lawrence River. Canada's Maritime provinces are beautiful and interesting. Great weather the entire time!

Traveler Type

Couple

Room Type

Suite

Experience

7+ cruises

Great Trip - Pay Attention to the Details

Jul 9th, 2019

Overall a great trip. Would pay attention to the details if booking on Holland America in the future -especially around beverage packages. Crew and staff for HA are top notch and wonderful!

Traveler Type

Couple

Room Type

Suite

Experience

4-6 cruises

Happy week with spouse

Jun 18th, 2019

Over all I enjoyed my time with my wife. the cruise overall was OK , not a wow factor. Just being honest. I wish we had more time for natural areas.

Traveler Type

Couple

Room Type

Inside

Experience

7+ cruises

Beautiful Trip

Jun 9th, 2019

Overall this was a great vacation. Got to spend time with my parents and boyfriend and really enjoyed the view as well as the area we visited. Disappointed that shore excursions were cancelled and could not re-book. I understand weather related cancellations but that was only 1 of the 3. The excursions we did take were great! and all of the locals and cruise staff were friendly and personable.

Traveler Type

Couple

Room Type

Suite

Experience

2-3 cruises

Relaxing

Jun 9th, 2019

Great Cruise, very relaxing, service as always on Holland America was top notch.

Traveler Type

Singles/Friends

Room Type

Suite

Experience

4-6 cruises

Beautiful Canada cruise

Jun 4th, 2019

The cruise was wonderful even though I had to go to an inside cabin on the Main deck. Fantastic entertainment and service.

Traveler Type

Couple

Room Type

Oceanview

Experience

7+ cruises

Great experience

Jun 4th, 2019

Overall great. Again, nice touch having staff say thank you for travelling before leaving terminal. Easiest disembark . Amazing. Holland America did a wonderful job.

Traveler Type

Couple

Room Type

Oceanview

Experience

7+ cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.

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