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Courtesy of Holland America Line

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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 395 guests have reviewed Zaandam, giving it a rating of 3.9 on a scale of 1-5.

Cruiseline Travel Rating:

3.9 out of 5(395 reviews)

Reviews by Traveler Type

Couples64.3%
Singles/Friends12.2%
Families w/older children10.4%
Families w/young children3%
Groups2.8%

Most Recent Reviews

OK, not the best cruise or service received of our 5 HAL Cruises since 2008

Oct 21st, 2019

Unhappy with service from Delta <img class='agent-replacement' src='/images/hideagent.png'>. Misleading naming since it is an independent travel agent. Also Booked accommodations were not as anticipated. Required additional expense to upgrade. Airport transfers were not included with flight bookings.

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Canada and New England Fall colors

Oct 18th, 2019

This was a repositioning cruise from Montreal to Ft Lauderdale. This was a great cruise for us. I enjoyed the 3 days at sea sailing down to Florida, it provides some relaxing time to unwind and enjoy the trip. I highly recommend Holland America, however, be aware that it is definitely an older crowd. There were only 3 children under the age of 13 and then the next youngest was probably in their late 20s traveling with family. I would guess the average age of all passengers was probably in their late 70s.

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

early fall getaway

Oct 14th, 2019

we booked last minute (2 weeks prior to sailing) Had a great time. we drove to montreal-apx 625 miles from Wooster Ohio. We will cruise Holland America again. We liked the size of ship-like our 1st cruise in 1991. Been on a couple of mega ships-4000 pass.- we perfer the 1500 pass. size.

Traveler Type

Couple

Room Type

Inside

Experience

7+ cruises

Lots to do

Oct 12th, 2019

First cruise, didn't love it, didn't hate it. Had a good time with family/friends. Used wrist bands for nausea suppression, seemed to work well. Not much (almost no) autumn color -- luck of the draw. Weather cooler than most people seemed to have expected. Orange night was weak. Gala nights (2) seemed designed to increase photo sales. Enjoyed Acadia and Canada.

Traveler Type

Large Group

Room Type

Oceanview

Experience

1 cruise (first)

Fantastic!! 5 STAR across the board!!

Oct 8th, 2019

5 Star experience across the board!! Highly recommend to anyone who wants to visit the Northeast and Canada. Most of the cruisers with us were older and almost no kids. Food was fantastic, everything and everyone was just awesome!! Thank you Zaandam crew!

Traveler Type

Couple

Room Type

Inside

Experience

1 cruise (first)

Great way to see eastern Canada

Oct 7th, 2019

This was a very good, relaxing and cost effective way to travel to the places that we visited.

Traveler Type

Couple

Experience

7+ cruises

Bad start

Oct 5th, 2019

Enjoyable except for first day. Never go on the Zaandam unless it has been completely overhauled. They had the same problem last year where people had to be bused

Traveler Type

Couple

Room Type

Oceanview

Experience

7+ cruises

Nice cruise if you want to relax.

Oct 5th, 2019

Very sleepy cruise. Lovely ship, good food however Main Dining Room service was very slow with long pauses between courses.

Traveler Type

Couple

Room Type

Oceanview

Experience

7+ cruises

More like a 6 night cruise

Sep 24th, 2019

I know emergencies happen, but it should have been handled differently. HAL did not care one bit about the passengers. There were many elderly and guests with special needs. No questions were asked. If you did not get on the school bus you were completely out of luck. No water - and 1 stop at a rest area after 2 hours. Many busses were there and the lines were long. This final impression of the cruise does not reflect well on HAL.

Traveler Type

Couple

Room Type

Oceanview

Experience

7+ cruises

Wonderful New England/Canadian trip

Sep 12th, 2019

Great cruise with ports. Staff was friendly but seemed fake by most. I guess that’s what to expect when they are on the ships for months. Missing family I’m sure and working long days

Traveler Type

Couple

Room Type

Balcony

Experience

4-6 cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.

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