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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 99 guests have reviewed MSC Armonia, giving it a rating of 3.7 on a scale of 1-5.

Cruiseline Travel Rating:

3.7 out of 5(99 reviews)

Reviews by Traveler Type

Couples59.6%
Families w/young children7.1%
Families w/older children6.1%
Groups5.1%
Singles/Friends3%

Most Recent Reviews

Great cruise

Jul 12th, 2019

We chose this cruise and cruise company solely for the opportunity to go to Cuba. We were switched to Key West instead, which was great but we were very much looking forward to Cuba. I think this cruise should definitely put more effort into live music or music playing throughout the ship because it was lacking. Regardless the ship was comfortable, had plenty of food/bars, and the ports we stopped at were incredible.

Traveler Type

Couple

Room Type

Oceanview

Experience

4-6 cruises

Never again!

Jul 11th, 2019

This was our honeymoon cruise and we only booked it because we were going to Cuba. No one contacted us about our itinerary change so we finally called and they told us we would not be getting a full refund only 25% Back, but could change to another cruise. We asked about the two other cruises around our dates and they told us that was possible, then they said both were sold out. We had no other option but to go. Also they changed our Cuba itinerary to Key West which was a bummer. You would think they would change a country with another country, not an American port 3 and a half hours away from our original port. Also, when we signed up they said they would give us $100 onboard credit, do not believe this. They do this for you to book with them and then hope you forget about it. The staff were really friendly and nice, the best part about the cruise. 42 of us on board we’re getting rashes and decided to figure out what was going on. The water coming out of our sinks and bathtubs were dirty. Sadly we found this out at the end of our cruise, I had taken 3-4 baths in this dirty water not knowing about it. I would not recommend this cruise line to anyone.

Traveler Type

Couple

Room Type

Suite

Experience

2-3 cruises

I tried to go with an Open Mind despite the itinerary change Ship sucked

Jul 8th, 2019

Was very disappointed in MSC. I sailed with them previously but this will be my last. The Armonia is terrible. Nothing to do aboard. The Devinia is a way better ship. The food was ok but not great. Staff was ok some were rude. Just not a good experience. MSC has lost my business.

Traveler Type

Family (older children)

Room Type

Inside

Experience

4-6 cruises

Worst cruise ever!

Jul 5th, 2019

Let’s begin by expressing it is not their fault that Donald Trump cancelled the trips to Cuba but there are unacceptable things that happened in the cruise. First of all, our room was double booked, so we had to change rooms.How is it possible? Your system? Someone didn’t do their job! In addition, our friends couldn’t sleep! Room 7069 sucked! The air conditioner didn’t work, not to mention the plumbling! You had to flush the toilet several times! The 4th of July party sucked as well, no fireworks,just the same performers doing the same crappy routines, you have got to be ashamed of yourselves! We are not coming back ever again! We are world travelers, used to high quality customer service and on this ship noone wants to take responsibility for the bad quality service.J”Only two persons know their job and about quality customer service: Romnick Malagay and Tri,they’re excellent workers.

Traveler Type

Singles/Friends

Room Type

Oceanview

Experience

4-6 cruises

Awesome Caribbean Cruise

Jul 4th, 2019

Everything from the actual ship to the staff to the entertainment and all of the many excursions that were offered was all top notch! I would definitely book again with MSC!

Traveler Type

Family (young children)

Room Type

Inside

Experience

1 cruise (first)

Good crusie

Jun 28th, 2019

We had a great experience with MSC. The Armonia feels a bit outdated and common areas are too small. The pool area was the biggest disappointment and the dining areas did not have enough spaces to sit.

Traveler Type

Family (older children)

Room Type

Oceanview

Experience

1 cruise (first)

It was an ok trip.

Jun 27th, 2019

It was an ok cruise. Not impressed but not 100 % disappointed. I am very upset about my cabin situation and that makes me not want to cruise with MSC again. I feel that there was almost no where to escape from the heat and what was worse was that no one did anything to make the situation better or fix it. We even requested a fan if they had one. That's how bad it was.

Traveler Type

Couple

Room Type

Inside

Experience

4-6 cruises

Terrible

Jun 27th, 2019

The food was terrible, staff miserable, they were overwhelmed and overworked and were very vocal about it

Traveler Type

Singles/Friends

Room Type

Oceanview

Experience

2-3 cruises

Great cruise with MSC

Jun 24th, 2019

In overall I'm very happy about my cruise. Price was very good and I revived great service. Ship was clean, food delicious and plenty of things to do on board. However there was few things I didn't like: A lot of activities like "free hairdresser consultation" are just about selling you stuff. It was really annoying. I was very unhappy about my excursion to Xcaret Eco park, in your offer you say it takes about 45 minutes to get there when in fact it was almost 2 hours. I didn't have enough time to enjoy. If I know before that it will take so long to get there I would chose different excursion. Shows could be better. More interaction with guests. Despite of this 3 points above I would take this cruise again.

Traveler Type

Couple

Room Type

Inside

Experience

2-3 cruises

bad cruise experience

Jun 18th, 2019

needs better shows ,comedy, refurbished boat, have more food variety.

Traveler Type

Couple

Room Type

Inside

Experience

7+ cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.