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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 79 guests have reviewed MSC Fantasia, giving it a rating of 3.5 on a scale of 1-5.

Cruiseline Travel Rating:

3.5 out of 5(79 reviews)

Reviews by Traveler Type

Couples48.1%
Families w/older children13.9%
Groups7.6%
Singles/Friends5.1%
Families w/young children3.8%

Most Recent Reviews

MSC Fantasia

Jul 13th, 2019

I would never go on this ship again due to very poor service from the staff, however the ship was beautiful and kept very clean. The itinerary was brilliant. Get better staff and it would be fabulous

Traveler Type

Large Group

Experience

4-6 cruises

Jun 29th, 2019

MSC Yacht Club was quiet and less people. Restaurant L‘Etoile was beautiful and we got everytime a place next the window. It’s a pity, the view was not direct to the sea, because people relax near there. Pool was small for swimming, but enough for aqua fitness. The service in the MSC Yacht Club was excellence.

Excellence Yacht Club Experiece on MSC Fantasia

Jun 29th, 2019

Thanks to the MSC Yachtclub Crew It was Great Cruise as always with MSC

Traveler Type

Couple

Room Type

Suite

Experience

7+ cruises

Great port of calls

Jun 11th, 2019

Beautiful ship, great staff and service! The evening shows were beautiful but no variety. The entertainment staff very good but the activities were limited. I did not enjoy having kids running around in the bars casino and on the dance floors after 10! No adult section. Kids in the zen pool area all the time !!!

Traveler Type

Family (older children)

Room Type

Inside

Experience

7+ cruises

May 5th, 2019

MSC Fantasia is a great ship, well maintained, with a so so staff. We had a very good room steward, but he just had too much rooms to do. Msc has not enough staff, that is why the service is just too slow and just okay. There was a toilet problem at the back of the ship. 40% of the ship the toilets didn't flush one night between 23.00 and 07.00 and we had a very bumpy sea...You can imagine what the cleaning party had to do the next morning... This flushing problem was not completely gine the next days, but never it was more than an hour. The new drink packages were all right, though we had still drink coupons from our previous cruises, so we still could drink whatever we want...They didn't know what to do with these drink coupons....They are fased out...But on this ship still valid. Costumer service was a nightmare. There was a line the whole cruise! I heard lost of people still wanted the service charge off their bill. We had so so weather...Normally the weather is much better at the end of April, but everywhere in Europe the weather is cold this year....Where is the Global warming they promised????? For the very good cruise fare we had a good cruise...But definitely not our best...But good enough.

First cruise with MSC and it was OK

Apr 4th, 2019

Most of the cruise was excellent! Food however was pretty awful!

Traveler Type

Couple

Room Type

Oceanview

Experience

7+ cruises

Mar 20th, 2019

What a blissful cruises the waiters and waitresses are so cool and lovely ......etc Dubai is beautiful.......! I enjoyed the cruise over some others the ship I cool I love it

sorry, I don't think I will book MSC again

Dec 21st, 2018

In summery : i dont think i will choose MSC again

Traveler Type

Couple

Room Type

Balcony

Experience

2-3 cruises

MSC Yacht Club, fantastique.

Nov 15th, 2018

Magnifique croisière grâce à la qualité du MSC Yacht Club

Traveler Type

Couple

Room Type

Suite

Experience

7+ cruises

Nov 2nd, 2018

I've done 2 cruises in Australia, 2 in America and now 2 in Europe with MSC cruises.Musica& Fantasia was amazing experience with a 4000 passenger,its a big ship with pools and many hot tubs,but never found it to be crowded as many areas to relax around the ship. I chose to use pool at back of ship, as it's was more quiet there as children with nappy on, wasn't allow in the pool there. Would have prefer a over 18 pool area only, but this ship didn't cater for that. The staff were amazing, from dinner, room, pool staff were great.Reception staff were not the best to deal with, you call up and they don't my return calls to me or l don't get requested items to my room, after 3 hours of waiting. My room was a suite at the front of the ship, where I could see ahead, just like the captain could see. The views were amazing.Room was spacious with a walk in robe, loved having all the room in the wardrobe.The bathroom was nice and comfortable to use. Johno my cabin steward was excellent and provided a clean room on a daily basis.Dining experience was excellent with great menu with good quality food ,huge portions and waiters were wonderful.l would recommend a drinks package to be booked from home, so much cheaper then buying your drinks at dinner as there's the 15% tax on top of all drinks. We booked only two tours from home,cinque Terra and palmer de malcora dinner show, show incredible! Don't miss the show with dinner. Cinque Terre was my favorite, Beach's were stunning! If you don't book a tour from home, there is cheap tours to book with locals, when you get on the ports. Cheap as 10euros per person. Drivers were very reasonable to book on port too, we had one in Athens and palmer de malcora. Overall this cruise was excellent with minor staff isuues at reception. I would highly recommend the fantasia any day,the boarding experience was excellent and even disembarkation day, was so well organized and got off the ship in 30 mins to walk or taxi to genoa train station to board our train to Milan. Don't miss fantasia ship. Ciao tutti ELISA Australia

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