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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 93 guests have reviewed MSC Magnifica, giving it a rating of 3.4 on a scale of 1-5.

Cruiseline Travel Rating:

3.4 out of 5(93 reviews)

Reviews by Traveler Type

Couples41.9%
Families w/older children11.8%
Singles/Friends11.8%
Families w/young children10.8%
Groups1.1%

Most Recent Reviews

Jun 24th, 2019

Great ship. Great staff. Would recommend to people who like to party!!! Everyone very friendly. Amazing performers. Yummy food. Would recommend this cruise to everyone!! It was a great experience

Amazing

May 19th, 2019

excellent experience. Can’t wait to do it again next

Traveler Type

Couple

Room Type

Balcony

Experience

4-6 cruises

Its a wonderful experiance once in your live. A dream cruise.

May 8th, 2019

The Worldcruise was fantastic but the ship had two swimming pools but to small. The ship is making for a lot of passangers with childrens. A real familyship. The Captain was fantastic but he make only this Worldcruise . Now there is an other Captain. The shows wher real good. The food real good. The staff and crew real good. The AUREA facility's are bad.

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Just OK

Jan 10th, 2019

MSC is first and formost an Italian cruise company and this shows in everything they do. And this is my main fault with this cruise. The whole cruise it was like English speaking people were always an after thought. Everything we did involved people shoving and pushing you out of the way..from the buffet to the elevators. People really had no manners to the point they would not move to let others off the elevator. Daily disembarking at the ports were an absolute desaster. It will only be a matter of time before someone gets hurt in the crush and pushing and shoving as MSC does not seam to believe in queues. Everyone waits for the doors to open then everyone just pushes to get out. Its the same at the buffet. You wait to get what you want then others just shove infront of you and elbow you out of the way. Same at the bars. The bar tenders do not seam to care who was there first its the person who is the pushiest who gets served. There is a place on one of the decks that was the smoking area. It was disgusting with butts on the ground and ash everywhere. The whole deck recked of smoke. Even thought there was no smoking on the balconies it was not enforced!!! So had to contend with smoke while out on balcony. The drink package was a joke!!! drinks under E6 were covered but most drinks were over this!!! We could get coffee on the drinks package but not hot chocolate?? wwhhhaattt?? they cost the same and both were under E6 but nope no hot chocolate. Had to pay for that!! Even the staff were saying our package was a joke!! MSC really need to look at the way they deal with their customers onboard their ships. Their staff at customer service..wow I have never met ruder staff ever. Everything was "such" a hastle. Their first answer was always "no". Followed by "I do not understand what you are saying" Put staff who can speak English fluidly on customer service!! We had a red light flashing on our phone (all night lightling up the whole cabin on off on off) the whole cruise and apparently no one could "understand the problem" let alone fix it!! Oh and add into your costs the price of shuttles from the port to the city at nearly every stop even though this is not mentioned anywhere!! Lowest was E8 per person. *** Also do not pay to go to spa room daily as they do not limit the number of people buying this package so the "quiet" place is loud and you constantly had to wait to get into the spa as no staff were there making anyone get out so people just stayed in for hours at a time.

Traveler Type

Singles/Friends

Room Type

Balcony

Experience

2-3 cruises

MSC lacks in many ways

Dec 22nd, 2018

The destinations were fantastic - we would not take a MSC excursion and/or cruise again - many of our excursions cost $50-$100 per person but the entrance fees to most places was about $12-$15 The staff seriously lacks customer service skills!

Traveler Type

Couple

Room Type

Balcony

Experience

4-6 cruises

FIRST & LAST TIME WITH MSC

Dec 9th, 2018

We have traveled on many other cruise lines and will never use MSC again. We found them to be unfair (i.e. charging us more for their beverage package), not upfront with full options available to us on an excursion day (i.e. they did not take us to the city center and dropped us off in the middle of nowhere with out any direction or guidance.) The cigar room had horrible ventilation and allowed cigarette smokers. The thermal area was minimal unlike other cruise lines. Towards the end of the cruise there was not enough staffing at the bars. There was also a time when all restaurants and the buffet were closed at the same time. The Asian restaurant had decent food but not good service. There were no more than three couples in there each time we ate, very sad.

Traveler Type

Couple

Room Type

Suite

Experience

7+ cruises

Nov 30th, 2018

I just got off magnifica 2 days ago after a 12 day med cruise.Well ill start by saying staff fabulous cannot do enough.Very pleasant ,helpfull,and made us feel as comfortable as possible.We ate in buffet every night.We booked fantastica experience ,told priority seating,yet we were put at a table of 6 ??hence why we stuck to buffet....Entertainment a joke.All geared towards Italian,French,spanish.Theres uk and Irish on board also, why are we not catered for??? ..we watched same crap over and over ,same ballroom wannabees different night.... Regards t.v , Thank you cnn news ,and bbc news,would be lost without them in the room,only stations i had to watch ,and english spoken that catered towards english spoken people.,some nites i was sick could not go out only watch tv.Where did tea and Coffee facilities vanish to??I heard there only left to accomodate the Italian members as they like enjoying the freebees but took away from the rest of us...Heard that from staff by the way????.I had a fab time,my 5 stars are for the staff ????Thank you.Listen folks im very open minded and believe in you make your own holiday.I love msc.maybe go on a newer ship ,do carribean.Msc Magnifica your lovley ,but a newer ship next year for me.Did Davina last year,got a kick in the teeth this year...

Wonderful Cruise- Better then expected!

Nov 12th, 2018

This was our first European cruise, so was concerned about many things. This MSC staff was wonderful and so was the food. Even our OV cabin was larger then others we have been on. We ended up having an awesome cruise.

Traveler Type

Couple

Room Type

Oceanview

Experience

7+ cruises

Not what we expected

Nov 7th, 2018

Read many reviews before going and went with some trepidation. If you want a Butlins on the sea then this type of cruise is perfect. Crap games with the staff and naff shows with lots of loud Italians around the pool. Despite some comments we found the food was of good quality not gourmet but what do you expect on a budget cruise. We included the basic drinks package which we thought was good value and worked out it was. OK so it's Heineken beer but that's OK, wine was good and plenty of cocktails included. The buffet was good (we nick-named it the "Slop Shop") but only in fun. Plenty of fresh fruit at all meals. Eggs, beacon, sausage, beans, hash browns for breakfast, mushrooms some mornings. Coffee from a big urn which varied but the drinks package meant you could order a fresh cup from the bar if you wanted. Orange juice was more like the original Sunny D, very sweet and sticky, fresh juice was extra unless you were on the premium package. Lunch time if you were on the boat was well served with a large variety of hot and cold food, salad aplenty and bread. Evening sit down meal was fine, OK there were not massive portions but if you filled up at breakfast and lunch then there was plenty, always hot if it was meant to be. If you were hungry or just fancied it you could have 2 or more starters, mains or deserts. Did we enjoy it, yes we did would we do another MSC cruise, probably not. The others we were with have done many and love them. If we do another it will be with a quieter (older) clientele. 6 adults and 2 children

Traveler Type

Family (young children)

Room Type

Balcony

Experience

1 cruise (first)

Disappointed, not as expected

Oct 29th, 2018

If we didn’t encounter the rude bar manager and the food was better, we would of had a fantastic time

Traveler Type

Family (older children)

Room Type

Inside

Experience

7+ cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.