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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 88 guests have reviewed MSC Magnifica, giving it a rating of 3.4 on a scale of 1-5.

Cruiseline Travel Rating:

3.4 out of 5(88 reviews)

Reviews by Traveler Type

Couples40.9%
Families w/older children12.5%
Families w/young children11.4%
Singles/Friends11.4%
Groups1.1%

Most Recent Reviews

FIRST & LAST TIME WITH MSC

Dec 8th, 2018

We have traveled on many other cruise lines and will never use MSC again. We found them to be unfair (i.e. charging us more for their beverage package), not upfront with full options available to us on an excursion day (i.e. they did not take us to the city center and dropped us off in the middle of nowhere with out any direction or guidance.) The cigar room had horrible ventilation and allowed cigarette smokers. The thermal area was minimal unlike other cruise lines. Towards the end of the cruise there was not enough staffing at the bars. There was also a time when all restaurants and the buffet were closed at the same time. The Asian restaurant had decent food but not good service. There were no more than three couples in there each time we ate, very sad.

Traveler Type

Couple

Room Type

Suite

Experience

7+ cruises

Nov 29th, 2018

I just got off magnifica 2 days ago after a 12 day med cruise.Well ill start by saying staff fabulous cannot do enough.Very pleasant ,helpfull,and made us feel as comfortable as possible.We ate in buffet every night.We booked fantastica experience ,told priority seating,yet we were put at a table of 6 ??hence why we stuck to buffet....Entertainment a joke.All geared towards Italian,French,spanish.Theres uk and Irish on board also, why are we not catered for??? ..we watched same crap over and over ,same ballroom wannabees different night.... Regards t.v , Thank you cnn news ,and bbc news,would be lost without them in the room,only stations i had to watch ,and english spoken that catered towards english spoken people.,some nites i was sick could not go out only watch tv.Where did tea and Coffee facilities vanish to??I heard there only left to accomodate the Italian members as they like enjoying the freebees but took away from the rest of us...Heard that from staff by the way????.I had a fab time,my 5 stars are for the staff ????Thank you.Listen folks im very open minded and believe in you make your own holiday.I love msc.maybe go on a newer ship ,do carribean.Msc Magnifica your lovley ,but a newer ship next year for me.Did Davina last year,got a kick in the teeth this year...

Wonderful Cruise- Better then expected!

Nov 12th, 2018

This was our first European cruise, so was concerned about many things. This MSC staff was wonderful and so was the food. Even our OV cabin was larger then others we have been on. We ended up having an awesome cruise.

Traveler Type

Couple

Room Type

Oceanview

Experience

7+ cruises

Not what we expected

Nov 6th, 2018

Read many reviews before going and went with some trepidation. If you want a Butlins on the sea then this type of cruise is perfect. Crap games with the staff and naff shows with lots of loud Italians around the pool. Despite some comments we found the food was of good quality not gourmet but what do you expect on a budget cruise. We included the basic drinks package which we thought was good value and worked out it was. OK so it's Heineken beer but that's OK, wine was good and plenty of cocktails included. The buffet was good (we nick-named it the "Slop Shop") but only in fun. Plenty of fresh fruit at all meals. Eggs, beacon, sausage, beans, hash browns for breakfast, mushrooms some mornings. Coffee from a big urn which varied but the drinks package meant you could order a fresh cup from the bar if you wanted. Orange juice was more like the original Sunny D, very sweet and sticky, fresh juice was extra unless you were on the premium package. Lunch time if you were on the boat was well served with a large variety of hot and cold food, salad aplenty and bread. Evening sit down meal was fine, OK there were not massive portions but if you filled up at breakfast and lunch then there was plenty, always hot if it was meant to be. If you were hungry or just fancied it you could have 2 or more starters, mains or deserts. Did we enjoy it, yes we did would we do another MSC cruise, probably not. The others we were with have done many and love them. If we do another it will be with a quieter (older) clientele. 6 adults and 2 children

Traveler Type

Family (young children)

Room Type

Balcony

Experience

1 cruise (first)

Disappointed, not as expected

Oct 28th, 2018

If we didn’t encounter the rude bar manager and the food was better, we would of had a fantastic time

Traveler Type

Family (older children)

Room Type

Inside

Experience

7+ cruises

good for ports of call

Oct 24th, 2018

good only for the ports of call, don't assume you know everything from other MSC cruises, ask as beginner and don't expect a great customer service info

Traveler Type

Couple

Room Type

Inside

Experience

7+ cruises

Oct 24th, 2018

Of all Cruises and lines I've been on this has to be the worst cruise we've had. The ports were beautiful but the entertainment and staff was horrible. We were not welcomed on board on embarkation day, the staff seems to in their own world and just hanging hout on the ship. None made us feel as if we were guest and just paid $ to served and treated nice on vacation it was horrible. The food was horrible and very plain same food back to back. Entertainment was high school play quality except for the their acrobats and stunt performers. I will not cruise MCS again. What a shame..

Dissapointing

Oct 23rd, 2018

Cruise booked a 2 days in Amsterdam, in fact the ship left at 07:00 the second day, that makes it a sea day in my book. Wifi included in the booking was next to useless and the fully inclusive drinks package included 2 where and 2 red wines, some spirits and only one lager from 10 lagers and beers. Only table tennis and shuffle board activities. What the booking also failed to mention was that the trip was a multi embarkation trip with passengers getting on at most of the ports and during these days the few activities that were on the ship were not available for the passengers that were mis cruise. I cruised with family members all of us have cruised many times before and along with many other passengers will never cruise with MSC again.

Traveler Type

Family (young children)

Room Type

Balcony

Experience

7+ cruises

MSC good value, good cruise

Oct 20th, 2018

Went into this cruise with an open mind as I had seen many reviews and critiques saying "avoid this ship", "don't sail with MSC", "had a great time", etc. The ship was very clean and sparkly. Everything was kept to high standards as far as maintaining the ship. We booked an interior guarantee cabin (the cheapest) and less than two weeks after making the booking we were assigned a balcony cabin. I won't say no to a free upgrade so that was already a win. The cabin seemed small compared to other balcony cabins that I have stayed in on other cruise lines but that was the least of my worries. Embarkation was lightning quick in Hamburg. Our paperwork told us we could check in at 6:30 pm but we got to the terminal shortly after noon and they let us on no problem. We had the rest of the day to leave and walk around Hamburg. We missed 2 muster drills and went to go to the third one offered (Southampton) and our cruise cards wouldn't scan and they told us we did not have to attend. So I found it odd that they did not take that too seriously. We went in and attended muster anyways incase they hunted us down for not having gone to one. Bartenders onboard were staffed short, they had too many bar servers walking around taking orders, so drink orders piled up and waiting times were long to get your drink in almost ever bar. Food in the dining room and buffet was fresh and hot, which was good considering I saw a lot of people online saying their food was served cold. Took an MSC tour to Stonehenge & Salisbury from Southampton which was excellent. Hot tubs were very small and very popular since it was a "cold weather" sailing. Italian specialties onboard were great, like pizza, fresh pasta, and gelato. I recommend visiting Honfleur from Le Havre. It was a very cute town on the south shore of the Seine river and had many confectionaries, art shops, and other boutiques. Amsterdam was the best port in my opinion. Try the gouda cheese. Overall I would say for the value, this is a cruise I would take again. Maybe not my first choice, but probably top 5.

Traveler Type

Family (older children)

Room Type

Balcony

Experience

7+ cruises

Europe Cruise

Oct 18th, 2018

My husband and I enjoyed our trip trying to have a positive attitude. However, although the ship is beautiful, MMSC lacks good customer service and more food options!!

Traveler Type

Couple

Room Type

Inside

Experience

7+ cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.