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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 66 guests have reviewed MSC Musica, giving it a rating of 3.1 on a scale of 1-5.

Cruiseline Travel Rating:

3.1 out of 5(66 reviews)

Reviews by Traveler Type

Couples45.5%
Singles/Friends10.6%
Families w/young children9.1%
Families w/older children7.6%
Groups6.1%

Most Recent Reviews

First time cruiser it was TERRIBLE

Nov 18th, 2018

First time on the boat and it was TERRIBLE!! had to stand in rows to get food. The ship was understaff. Food bowls was not full quickly enough for all the people. Food was not so great. No available chair or tables at the pool area as well at the food. People don't use it for the right purpose

Traveler Type

Couple

Room Type

Balcony

Experience

1 cruise (first)

Good and Bad experience on my first MSC experience

Nov 17th, 2018

The Ship itself is in a great condition and is kept immaculate. It only has one specialty Restaurant (Japanese) though. The multi language announcements get tiresome. Food is not as good as other cruise lines unfortunately but restaurant experience with staff is good. Activities were lacking on our cruise but this may be because it was a repositioning cruise with a lot of sea days. Overall ok but not great.

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Nov 14th, 2018

Food Portions in the main restaurants are very small - not a bad thing when you’re on a 24 night Cruise. The standard of what we had was pretty average though. Anyway, You’ve always got the bistro if you’re really hungry but the quality of the food isn’t as ‘good’ as in the main restaurants. We did like the fact that there were many evenings focussed on specific regions - Mediterranean Night; Asian night, and on countries too, China, Brazil,, Greece etc. Astonishingly though, water in the main dining room is only available if paid for! Not a Cruise to book if you’re looking for steak or lobster... or something to wash your meal down with. Staff We found the MSC staff to be universally excellent, all went above be and beyond and delivered everything and more that we asked for. We really like that MSC allow their crew to bring family on board when in their home port. Says staff actively looked to introduce children etc to their ‘customers’ which was really nice for both sides. Entertainment Very average. Only two acts (in 24 nights) we could really say we enjoyed, a classical quartet and three tenors from South Africa. Theres only one real band who were quite good, but no ships orchestra. The several examples of a singer and a guitarist noodling along to recorded backing tracks wore a bit thin after about 10 days. Ships dancers were fair, but only to recorded music, but the male - and especially the female - lead singers were very disappointing indeed. Wonderland in the main theatre was an extravaganza based on Alice in Wonderland which was good - if different - and featured jugglers, acrobats and other types of entertainers. Ok if you like that sort of thing. Drinks package Very limited, though it always was going to be at about £21 per day. Heineken beer, two whites, two reds and a rose wine ‘carefully selected by our sommelier’. They will be the cheapest then. Good selection of standard sprits and a dozen or so cocktails plus bottled water, teas and coffees and proper scooped ice cream with about 12 varying varieties made on board to choose from. Service. Bar service generally very good, but on the pool deck bars it could be annoying when waiting staff took your order, put it through the till and then passed it to ‘bar staff’. It was often difficult to know who was getting your drinks, and of course, the bar staff were serving their own customers too. Wifi Utterly pathetic. The staff blamed the satellite - the usual excuse when at sea, but it was the same when in port. We’ve been in this part of the world before with no major internet issues. To quantity this, the best WiFi we had over the entire 24 nights was on a coach to Petra! Other points We did like the pool deck sun beds that incorporate a ‘sun visor’ and the pool area in general is very nice apart from a large smoking area on the port side. Also, speaking as something of an old fart, I particularly liked the fact that there was no constant ‘boom boom’ rubbish music on the pool deck! There is an exclusive top16 deck area for suite guests at the front of the ship that was always empty. This was opened up to us peasants - at a daily cost. It stayed empty. For the more energetic: the gym is small and there is no specific running track anywhere on the ship. Conclusions Nice ship, great itinerary, superb staff, poor food and average (but cheap) drinks package. If you’re on a budget, MSC might well tick the boxes. If you want quality, you’ll have to spend more, I’m afraid...

Value for money yes but

Nov 8th, 2018

Not for me . No finese. Just seam to eant your money. Stafg very good General lack of info with regards to independent excursions. CAPTAIN didnt mix with guests.. no frills cruise medioca.sorry will not teturn.

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Nov 7th, 2018

Went from Rio to Venice on the Musica in March 2018. We both absolutely LOVED, LOVED, LOVED IT!!! A very stylish ship with the usual Italian design. Warm friendly staff. Good food and great service. Excellent bands in the lounges every night and some very good theatre shows too. The clientele were around 60% Brazilian, so we had fantastic selections of bossa novas, sambas, tangos, rumbas, etc. Real feel good music! Dance hosts too, who kept getting the guests up on the floor and who were amazingly good when they did some show dances together. Of course, the bands also mixed in plenty of European pop too for the 700 or so of us who were not from Brazil. Out of 24 cruises on 11 different cruise lines, this has to be one of my all time favourites.

Nov 2nd, 2018

OMG, where do I start? Musica ship!! Disembarkation was a mess at port of Venice, busy and no clear mention of what deck would board next.When we did board, it was like meat thrown at the lions!! What a circus of a show of staff trying to make to buy packages of drinks, tours and food. It was a absolutely degracefull experience on the musica ship on entering the ship To be hounded like we were and we clearly said, we weren't interested in these extra activities,it was a horrible experience to our start of our cruise.The speakers were so loud with announments, they we couldn't even think straight and thought, what have we booked! A circus show! No show of luggage, still at 7pm, had to go to dinner in my day clothes and most people were in this position as well. Luggage show up at 9.30pm at my room door.That was day 1 !! I could go on and on and tell you in full detail about my 7 day hell experience on this ship but I will keep it short and sweet. Every day, there was a issues with the ship, vibrating, the floor was vibrating so much, it took me the whole week too forget about it. From being chatted up by a staff bar member on day 1 to incompetent staff selling me 2 right feet shoes in the shops, to a security tag being left on my bag purchase to being burnt by hot steam from breakfast bairnmarie, to be given meal at dinner, that was not edible at all on day 2.Many staff were incompetent, apart from my first room lady steward and reception staff were amazing to me. Smoke was coming into my room, deck 11, from deck 13,where guests could smoke and I was moved to another room. Everyday was a issues on this ship, that is so old now, that it needs to be replaced. Some staff took cakes from my room on day 6,left balcony door opened on my return morning out. I had enough by this stage with management and it was a worst experience on a ship, I've ever encountered and thank god fantasia ship, that followed after was a great experience. I don't reccommmad musica ship to anyone, what a waste of money and leaving me with a experience that will take me a long time to get over. ELISA . Australia.

nice trip

Oct 20th, 2018

the ship is ver nice not to big, the staff is very friendley ,and the food is good!it is a shame that we were not a ver long time in some of the ports

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Loud, Italian-minded but non invalid-minded cruise

Sep 3rd, 2018

We were very dissapointed because everything was overcrowded at breakfast and lunch. At the pool with so much loud noise of hard music and screaming entertainers. It was a shame you could not sit and enjoy the seaview without loud music. A lot of people stayed in their rooms to have some quietness. Too crowded and too loud boat. Ashame because we expected a Nice and quiet holiday. Never again on the MSC!!!! The crew were nice but information was terrible.

Traveler Type

Large Group

Room Type

Balcony

Experience

1 cruise (first)

Nice itinerary, decent ship, poor quality food.

Aug 8th, 2018

Overall, it was a good cruise. Main reason we chose it was because of the port destinations. All destinations were good and worth calling to. Good choice of excursions also, if quite expensive to do some of the cruiseline-excursions. With regards to the ship, it was quite nice, with good outdoor pool area. Staff were friendly and always smiling. The only exception is the Guest Services-Reception staff who are quite bad and fail to resolve some very simple issues. Always a large queue to speak to them which doesn't help your frustration. If I was to go on another cruise, the one thing that would stop me booking with MSC again is the quality of the food. It was unacceptable in my opinion and I'm not a fussy eater, quite the opposite. Most nights the food was barely edible, while every night I couldn't help think I could do a better job. A school canteen would have nicer food. Apart from the food, the cruise was quite good and I enjoyed it.

Traveler Type

Couple

Room Type

Balcony

Experience

1 cruise (first)

Loved the ship and crew. But the passengers made my vacation the worst ever.

Jul 18th, 2018

Cruise ship and service was great. The other passengers made this vacation awful for my family and myself. They were very very rude and unwelcoming. This is the first time in my life I felt really uncomfortable and welcomed by so many people, and was trapped on a ship with this fee8for 7 days........

Traveler Type

Family (older children)

Room Type

Balcony

Experience

4-6 cruises

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