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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 100 guests have reviewed MSC Preziosa, giving it a rating of 3.6 on a scale of 1-5.

Cruiseline Travel Rating:

3.6 out of 5(100 reviews)

Reviews by Traveler Type

Couples46%
Families w/older children15%
Singles/Friends7%
Families w/young children5%
Groups2%

Most Recent Reviews

Amazing cruise

Nov 3rd, 2019

Amazing cruise, Everything was wonderful, the suite benefits made me feel extremely spoiled, the restaurant, the lounge, the upper deck and the concierge. amazing experience

Traveler Type

Couple

Room Type

Suite

Experience

4-6 cruises

Absolutely the worse vacation! ????????

Oct 30th, 2019

Avoid this cruise line like the plague. Do not book anyone with them, especially someone who has travel experience. Rude, uninformed staff, terrible food packages! JUST AVOID!!

Traveler Type

Couple

Room Type

Inside

Experience

4-6 cruises

Excellent but not really

Oct 22nd, 2019

If you are an traditional cruise passenger and like glamour and class this is the one for you. If you are the new generation of travelers like us, you might want to read more reviews before going here.

Traveler Type

Couple

Room Type

Inside

Experience

2-3 cruises

Friends cruise

Oct 18th, 2019

Beau bateau, l ambiance est absent heureusement nous étions une bonne troupe

Traveler Type

Singles/Friends

Experience

7+ cruises

Enjoyable first cruise experience

Oct 4th, 2019

It was nice. Got to see places I only dream of. Would come back in the future.

Traveler Type

Family (older children)

Room Type

Balcony

Experience

1 cruise (first)

Never again on MSC

Sep 30th, 2019

From the beginning when they changed the itinerary on us the cruise was a disaster. I have cruised 35+ times on 5 other cruise lines and have never had as horrible of an experience. I even went through a hurricane on a ship that wasn’t as bad as this. The food was tasteless boring and in some cases awful tasting. Their steakhouse was good but not exceptional. Their excursions were the worst ever. Poor English speaking and boring. They try to nickel and dime you to death. Only drink available for dinner was water. Ever other cruise ship offered tea and or coffee without charge. We boarded in England - an English speaking country- but got to hear every announcement in 6 different languages. I’m telling every one I know, and strangers I meet, to stay away from MSC. by the way, I visited with at least 10 other guests on the ship who had the same opinions.

Traveler Type

Family (older children)

Room Type

Balcony

Experience

7+ cruises

Seen lots cruise

Sep 20th, 2019

The cruise was affordable, we found the ship too large as the noise level in the buffet areas were really noisy. The entertainment & food were good.

Traveler Type

Couple

Experience

4-6 cruises

A trip to Eastern Europe

Aug 12th, 2019

It was a great cruise which included st Petersburg and Tallinn. Stockholm, Copenhagen and Kiel were interesting places however we did not go on any excursions and just had a look around

Traveler Type

Couple

Experience

7+ cruises

Jun 16th, 2019

We didn't board the ship with great expectations, just looking forward to getting away. This was due to the price we paid. Despite missing 2 out of the 4 scheduled ports, we loved it. Beautiful ship & excellent value.

Short Trip on a Great Boat

Jun 6th, 2019

This is a beautiful ship the public areas are just stunning Embarkation: Was easy and quite quick with the usual queues. A few more desks open would have made the process of little quicker. Once on the ship you were greeted by the usual array of special offers for the spas drinks and restaurants. Our cabin was ready so we headed down the drop cases. Followed by a pleasant drink in a bar and then sail Away. Having been on a few MSC ships this one is the newest there was plenty of space the pools and Jacuzzis never seem very busy. The ship itself is very clean we went into all the bars before settling and the pizza bar where they serve beer. Service was always good too long for a refill. Dining was fixed seating only at either 6:30 or 8:30 pm our dining room was over two levels service was always good the food was as good as we had anywhere *TIP* get to know your waiters ours exceptional in their attention to detail. Nothing is ever too much trouble with attention to customer service. There's a lot of talk about small portions we eat in the dining room to stop from over eating as is sometimes the case if we use the buffet, with restaurant dining a just order second meal be it a starter, main or sweet we on occasion order a second something from the menu to share there was never an issue. The talk of no tea and coffee following a meal all you have to do is request this and they will happily bring it and we have on occasion when in conversation with fellow diners. Beautiful theatre, the best I've seen. You can see the stage from wherever you are. Productions were average the shows were quite short but filled with entertainment the storylines were non-existent so as previously said by others, the shows were very random an introduction of a start middle and end would make these shows flow, and enhance enjoyment. Talking about shows there was a major shift away from the opera singing ballroom dancing kind of shows we have seen on previous MSC ships the Swiss magician was very good the fact all the acts are incorporated into the show I thought was a nice touch. The cabin is quite standard for MSC ships we had a balcony cabin and after a just a few minutes you thought you'd been there for a long time almost like coming home. The room decor is rich and bright, that gives the room an expensive feel as does the entire decor on this ship. The TV is on the small side with a smart remote control to view ships account. There are 5 channels in German, 4 channels in Italian, one channel only for English, BBC world news. They advertise films , most you will have already seen and want to charge€7.50 to watch! *TIP* I always bring a few films and music on a flash drive a must if you have children as there is no TV at all for them. Tthe addition of a Kettle and Yorkshire tea and coffee was a welcome plus. We brought milk down with us from the bar to use. Sockets: there are 2 American flag pin and 2 European round pin on desk panel. *TIP* I always use is to bring along an adaptor to make use the power socket by the bed to charge phones they are European round pin type as a rule. The Bathroom the same as most cruise ships the addition of a glass door on the shower was greatly appreciated anybody who's had to put up with the curtains will know how difficult it is larger people have on most cruise ships All in all we had no problem with the ship or the service on board. My only running on the whole voyage was the photograph desk where they seem to work for themselves rather than the cruise line. Customer service seems to be at the bottom of their list, top of the list seems to be selling you overpriced photographs. The sooner MSC change the digital photograph sales the better across its entire fleet. All in all quite a good voyage. The people travelling to Europe I'm thinking of using a European cruise Line just remember that they are actually tailored to Europeans especially Italians and Germans. Who have very different ideas on queuing and pushing into Lines? Just remember when in Rome! Which is why we have started to do the same, or we worry about it less!. My *TIP* as always with getting good service treat the staff well and don't forget to add a tip where deserved, always works well for me to the point even returning to a ship I have met up with servicer that I have previously met and treated well on other ships and been given the first class service by not only them but their fellow servicer. Final words the ship is a beautiful ship with friendly staff and good service.

Traveler Type

Couple

Experience

4-6 cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.

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