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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 92 guests have reviewed MSC Preziosa, giving it a rating of 3.5 on a scale of 1-5.

Cruiseline Travel Rating:

3.5 out of 5(92 reviews)

Reviews by Traveler Type

Couples44.6%
Families w/older children14.1%
Singles/Friends6.5%
Families w/young children5.4%
Groups2.2%

Most Recent Reviews

Jun 16th, 2019

We didn't board the ship with great expectations, just looking forward to getting away. This was due to the price we paid. Despite missing 2 out of the 4 scheduled ports, we loved it. Beautiful ship & excellent value.

Short Trip on a Great Boat

Jun 6th, 2019

This is a beautiful ship the public areas are just stunning Embarkation: Was easy and quite quick with the usual queues. A few more desks open would have made the process of little quicker. Once on the ship you were greeted by the usual array of special offers for the spas drinks and restaurants. Our cabin was ready so we headed down the drop cases. Followed by a pleasant drink in a bar and then sail Away. Having been on a few MSC ships this one is the newest there was plenty of space the pools and Jacuzzis never seem very busy. The ship itself is very clean we went into all the bars before settling and the pizza bar where they serve beer. Service was always good too long for a refill. Dining was fixed seating only at either 6:30 or 8:30 pm our dining room was over two levels service was always good the food was as good as we had anywhere *TIP* get to know your waiters ours exceptional in their attention to detail. Nothing is ever too much trouble with attention to customer service. There's a lot of talk about small portions we eat in the dining room to stop from over eating as is sometimes the case if we use the buffet, with restaurant dining a just order second meal be it a starter, main or sweet we on occasion order a second something from the menu to share there was never an issue. The talk of no tea and coffee following a meal all you have to do is request this and they will happily bring it and we have on occasion when in conversation with fellow diners. Beautiful theatre, the best I've seen. You can see the stage from wherever you are. Productions were average the shows were quite short but filled with entertainment the storylines were non-existent so as previously said by others, the shows were very random an introduction of a start middle and end would make these shows flow, and enhance enjoyment. Talking about shows there was a major shift away from the opera singing ballroom dancing kind of shows we have seen on previous MSC ships the Swiss magician was very good the fact all the acts are incorporated into the show I thought was a nice touch. The cabin is quite standard for MSC ships we had a balcony cabin and after a just a few minutes you thought you'd been there for a long time almost like coming home. The room decor is rich and bright, that gives the room an expensive feel as does the entire decor on this ship. The TV is on the small side with a smart remote control to view ships account. There are 5 channels in German, 4 channels in Italian, one channel only for English, BBC world news. They advertise films , most you will have already seen and want to charge€7.50 to watch! *TIP* I always bring a few films and music on a flash drive a must if you have children as there is no TV at all for them. Tthe addition of a Kettle and Yorkshire tea and coffee was a welcome plus. We brought milk down with us from the bar to use. Sockets: there are 2 American flag pin and 2 European round pin on desk panel. *TIP* I always use is to bring along an adaptor to make use the power socket by the bed to charge phones they are European round pin type as a rule. The Bathroom the same as most cruise ships the addition of a glass door on the shower was greatly appreciated anybody who's had to put up with the curtains will know how difficult it is larger people have on most cruise ships All in all we had no problem with the ship or the service on board. My only running on the whole voyage was the photograph desk where they seem to work for themselves rather than the cruise line. Customer service seems to be at the bottom of their list, top of the list seems to be selling you overpriced photographs. The sooner MSC change the digital photograph sales the better across its entire fleet. All in all quite a good voyage. The people travelling to Europe I'm thinking of using a European cruise Line just remember that they are actually tailored to Europeans especially Italians and Germans. Who have very different ideas on queuing and pushing into Lines? Just remember when in Rome! Which is why we have started to do the same, or we worry about it less!. My *TIP* as always with getting good service treat the staff well and don't forget to add a tip where deserved, always works well for me to the point even returning to a ship I have met up with servicer that I have previously met and treated well on other ships and been given the first class service by not only them but their fellow servicer. Final words the ship is a beautiful ship with friendly staff and good service.

Traveler Type

Couple

Experience

4-6 cruises

Great value and gorgeous ship!

Jun 2nd, 2019

Beautiful ship, fabulous itinerary great food and company and cannot wait to return onboard in March 2020.

Traveler Type

Singles/Friends

Room Type

Balcony

Experience

4-6 cruises

May 27th, 2019

A review of MSC PREZOSIA we had to fly from gatwick as there were no manchester flights. Cost £699 including flights. Firstly Gatwick was far better for clearing security. One at Genoa collecting bags and clearing security was simple Transfer to ship only took 5/10 minutes Check in was painless. On board in 10 minutes Once on board we were pleasantly surprised by the ship(even if it was a bit too blingy for our taste! Too many mirrors and sparkles) Cabin was a good size for an inside. And spotlessly clean. The ship is big and very busy around the pool A lot of hustle and bustle, it reminded me of a busy Spanish or Italian beach at sea. They do have a rather pushy nature about them, but not intentionally rude, just their nature and needs a bit of understanding. Loved the endless pool and bar at the back of the ship. Entertainment was a bit eurovisiony The bars were well separated and I liked the il cappuccino bar for coffees was nice for a coffee or after dinner drink The food was IMO Very good Breakfast was plentiful in the buffet(never did the restaurant,but others who did, said it was good). Lunch was great lots of pizzas and pastas Carvery section ,salad bar, bread cheeses and lots of fruit and veg. Dinner consisted of starter/salad /soup /pasta course/main course and dessert. With choice of two starters two soups one salad two past dishes 3/4 main courses and 3/4 dessert. Main course lacked vegetables but lots to eat over the 6 courses. Personally loved the evening meals, not everybody would agree with me. Very good buffet and late buffet pizzas were fab!!! Service was good but not always great. Then there was the allegressimo drinks package! £22 a day!! Well this is a must!! Coffees and croissant available in the morning Different Coffees available all day! Free water, soft drinks Beer wine cocktails shorts(ie bacardi gordons beefeater not bombay) Worth every penny. Not the same as P&O' or celebrity But a lively change Something I would do again! but not every year. Overall £853 plus €60 tips for 7 days great value for a fun lively cruise

Great for beginners

May 24th, 2019

Very nice , not for anxiety suffers for any cruise. This is perfect for beginners wanting to experience cruise life.

Traveler Type

Couple

Experience

1 cruise (first)

Disasterous. Do not travel with MSC

May 19th, 2019

On re joing the ship from our first stop a crew member lifted a bag from my wife w ho was in a wheelchair and cought her wrist which was badly strained. On another occasion when the gangway was unsuitable for a wheelchair my wife was thrown out of her chair and landed on the deck. Both times she ended up in the medical centre for xrays and bandages. No offer of compensation was made nor any concern expressed. .

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Excellent cruise :-)

May 15th, 2019

Great cruise, excellent staff. Very good food and drinks.

Traveler Type

Couple

Room Type

Balcony

Experience

1 cruise (first)

Yacht Club Experience was a very bad experience -

Apr 29th, 2019

From our 34 cruises, this was one of the worst, realy. When you pay for Yacht Club , you hope you will get a better service than in the Fantastica-class, not a worst one. We had in all other cruises a better service, a better quality and selection of foods, drinks and meals, and this had been fantastica-Class, not Yacht Club. It was realy a Yacht Club Experience, but a bad Experience. Not recommended, save the money, please.

Traveler Type

Couple

Room Type

Suite

Experience

7+ cruises

Alles Bestens

Apr 29th, 2019

it was a very excellent cruise over the Atlantic and very nice stopps

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Some islands were awesome...others not so nice.

Mar 17th, 2019

Was ill most of time,also attended medical centre,so cant say our first cruise was a wonderful experience.

Traveler Type

Couple

Room Type

Balcony

Experience

1 cruise (first)

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