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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 718 guests have reviewed MSC Seaside, giving it a rating of 4 on a scale of 1-5.

Cruiseline Travel Rating:

4 out of 5(718 reviews)

Reviews by Traveler Type

Couples36.2%
Groups13.5%
Families w/older children10.8%
Families w/young children9.7%
Singles/Friends8.5%

Most Recent Reviews

Great Experience

Jan 20th, 2020

Great cruise, a little choppy at times due to high winds, plenty to do onboard. Evening entertainment was good.

Traveler Type

Couple

Room Type

Inside

Experience

2-3 cruises

Beautiful ship! Had so much fun!

Jan 15th, 2020

Relaxing and refreshing. A beautiful ship with an attentive crew.

Traveler Type

Couple

Room Type

Balcony

Experience

2-3 cruises

Not worth it

Jan 15th, 2020

I think all of the staff was very nice other than one of the ladies at the buffet. Everybody was very polite and did what they needed to do. There was nothing to do on ship I literally watched TV on the days at sea because there was nothing else to do on the ship. Kids club is very boring according to the kids they said the only thing they had to was play with legos. I don't think that I will be doing another MSC cruise again.

Traveler Type

Large Group

Room Type

Balcony

Experience

4-6 cruises

Worst Cruise Ever

Jan 15th, 2020

The MSC Seaside ship was beautiful. That I the only thing I can say that is positive. The pool was terrible. You could not stand in the pool (no shallow end) and there were no tables to put your drinks. Most chairs were occupied by 9am with towels, which people came at noon to 4pm to claim. The chairs were so crammed in that we couldn’t get to sit down. The bar always had a 10-12 person line and there were people that just walked up and got served. Bad customer service skills. The buffet was totally DISCUSTING! The food was all cooked hours if not days before and dried out, overcooked, and tasteless. We could not eat it after 2 days. I have been on many cruises were the food is delightful and I gained weight. NOT THE CASE with MSC. I actually lost 6 pounds. This is one reason why I would never come back or recommend them. The restaurants were not any better! I ordered a steak medium or medium rare and it always came out well-done, dry, and over cooked. It really did not matter what you ordered, it was well over done. I asked another passenger if the upgraded restaurants were any better and was told absolutely not. This really turned us off on MSC. The new years eve show (or any show), WOW, want a disappointment! Totally a Miami club theme. Problem is there were no chairs, tables, or anywhere to sit. Also, no slow dance after new years! We just went to bed after midnight. Pretty much the same show every night. Bam Bam Bam. We were on the 15th floor (balcony). Paid for an upgrade, which was a waste of money. The whole time we hear scraping of chairs, running, pounding of the pool deck above us. They removed the chairs for the parties and put them back at 5am. Bam Bam Bam. The elevators were so SLOW as well. Everytime we finally got on one, people would shove themselves on at every floor going up or down. The theater shows were good; however, we came 20 minutes before (and had a reservation), and were told all seats were given away. How does that happen? Unbelievable! Now for the absolutely worst part of our trip: WE WERE CHARGED $83.75 PER PERSON (BOTH MY WIFE AND I) HALF WAY THROUGH THE TRIP! They stated it was for service charges. I went down to the service desk, waited 45 minutes, and was told it was for gratuities. ARE YOU KIDDING ME! I went back to my cabin and got my contract, which stated that taxes & gratuities were included in the price of the cruise. I went back and went off on the guest services (after waiting another 50 minutes) and they did take it off my bill. THIS SHOULD NEVER HAPPEN, EVER! Customer Service obviously is not their strong spot! We are so sorry we spent our money and time on this cruise! We should have done the NCL cruise! We thought we would try something else and made a huge mistake. I would recommend that anyone – STAY AWAY FROM MSC! I REPEAT, STAY AWAY FROM MSC!

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Disappointment

Jan 14th, 2020

I was extremely disappointed in this cruise. I’ve sailed Holland America through <img class='agent-replacement' src='/images/hideagent.png'> and I was extremely satisfied. I chose MSC simply because of the ship. I’ll never do that again. The embark/disembark was a nightmare, the food was pretty terrible for all meals except the dining room for dinner was okay. The buffet was not good at all. The Starwalker Michael Jackson show was excellent, the ship was beautiful, almost too many amenities, yet no gift shop to purchase even a snack. I’m vegan, and I cannot eat dairy, and I literally had no options, so I had to eat animal product to sustain myself. I based this on Holland last year, who had many options daily for me. The stateroom was a joke for the price. I slept on a loveseat with a bad cold out mattress. Also the winds were bad, and they cganged our excursions twice, and canceled the second, just leaving us on Nassau with no suggestions, no directions. They didn’t even tell us they cancelled, no announcement-we found out when we were leaving the ship to go to port. Never again.

Traveler Type

Singles/Friends

Room Type

Balcony

Experience

2-3 cruises

The best of the best siriously.

Jan 14th, 2020

Superó mis expectativas 200% me encantó todo desde los shows hasta el personal de entretenimiento cada actividad realmente disfruté en cantidad en comparación a otras líneas. Lo repetiría el mismo.

Traveler Type

Family (young children)

Room Type

Balcony

Experience

2-3 cruises

Horrible experience ever

Jan 13th, 2020

The food was terrible! A real waste of money! Never again

Traveler Type

Couple

Room Type

Balcony

Experience

2-3 cruises

Needs to learn from other Cruise Lines

Jan 10th, 2020

While the MSC Seaside is modern and clean. The ports they dock at needs to be reviewed to improve. Spending 49 hours at sea to go from Miami to San Juan Puerto Rico and arrive in San Juan at 5:00pm until midnight is a waste of time. It gets dark at 5:30pm. MSC needs to take some lessons from other Cruise Lines, especially the staff, it does not cost anything to smile.

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

WORST CRUISE I HAVE EVER TAKEN!!!!!!!

Jan 9th, 2020

WORST CRUISE I HAVE EVER BEEN ON!!! DON'T GO - DON'T WASTE YOUR MONEY OR YOUR TIME!

Traveler Type

Couple

Room Type

Oceanview

Experience

7+ cruises

Incredible Caribbean Cruise

Jan 7th, 2020

I would definitely recommend MSC and this cruise and the MSC Seaside. I liked how the itinerary worked, with the first day and a half at sea, to get to know the ship better, then start visiting the ports of call. With Ocean Cay as the final stop and beach day, it was a great way to end our journey.

Traveler Type

Large Group

Room Type

Balcony

Experience

7+ cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.

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