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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 37 guests have reviewed MSC Sinfonia, giving it a rating of 3.6 on a scale of 1-5.

Cruiseline Travel Rating:

3.6 out of 5(37 reviews)

Reviews by Traveler Type

Couples45.9%
Singles/Friends18.9%
Families w/older children13.5%
Families w/young children2.7%
Groups0%

Most Recent Reviews

Oct 8th, 2018

We did 7 day trip from Venice. Lots of positives, nice ship, friendly helpful staff. Food in the restaurant was good but not so good in the buffet. Not so much choice and quite repetitive menu. Had a lovely day in Split. Santorini was great but needed more time there. Had evening stop in Mykonos. Didn’t enjoy Ancona. Not much to see or do. Entertainment was mostly designed for Italian passengers so we didn’t take part. Shows were good when we could get in but were just singing and dancing. Would I do MSC again in the Mediterranean I have to say no.

Great honeymoon in the Mediterranean

Oct 6th, 2018

I generally enjoyed our time on the MSC sinfonia for our honeymoon. The food and service were very good, and I liked the list of locations that we were going to. However, there was so little time to spend in many of the ports of call, and I would recommend letting guests know if stairs or other options are available in lieu of cable cars, as we waited an hour and a half for one, and we got in line right after our excursion ended. The food in the restaurants was great, but the lunch buffet could have used a better selection. Our waiters and room attendants, Eka, Wiguna, and Luciano, were very nice and professional, and did a great job. As part of the aurea experience, I enjoyed the free massage, unlimited drinks, and priority embarkation and disembarkation. The excursions were interesting and relatively well organized. I would cruise with msc again, they are a great value for the price paid.

Traveler Type

Couple

Room Type

Balcony

Experience

4-6 cruises

Beautiful ports amazing food

Sep 24th, 2018

I have taken more than 10 cruises in my life. This is my second European cruise, but from a European line. The food and entertainment was far superior than other lines like NCL or Royal Caribbean. Highly recommend MSC, but take note they do not make announcements for everything and anything so you must make sure to read your daily program.

Traveler Type

Couple

Room Type

Inside

Experience

7+ cruises

Sep 17th, 2018

Just got off the Mediterranean Cruise from Venice 9-08-18 to 9-15-18. It was ok. This was our 10 Msc Cruise. 2nd Mediterranean. They changed a lot of things. No coffee in the main dining room at dinner??? American people have desert with coffee after dinner. They don’t have any free drinks at the buffet. They used to have juices. The entertainment was terrible. The shows were the same type every night. No band, just recorded music. The next act came in before the previous performance was done. The animation or games by the people. Very quite. Not much of a dining room menu either . They disembarkation was a nightmare. We did carry your own luggage. They never told us we had to go to the 4th floor to disembark. We had to wait on the 5th then carry them downstairs. Every island took at least an hour or more to get off. I never realized the times we had in each island. Mykonos was a joke. An hour to get off, then a ferry , we had to wait for that to fill up before leaving. The lighting in my inside room was horrible. Ship was ok. Met some great people at dinner in main dining room.

Not a very good cruise

Jul 26th, 2018

I wouldn't recommend a cruise on the Sinfonia. We did the 7-day eastern Mediterranean cruise out of Venice. This ship is on the small side and the on board activities are limited, but we booked it because we were excited about the itinerary. Unfortunately the ship had mechanical issues so we missed the stop in Mykonos entirely (and it was only going to be a few hours anyway, the way the itinerary was advertised is misleading). Not only was this disappointing, but MSC was very reluctant to provide updates about what was happening, so we were stressed not knowing how much additional disruption to expect. But the biggest complaint would be the food. We booked the Aurea package, and despite reading some negative reviews about the food before we left, assumed that having the my choice dining in the Il Covo restaurant would get us access to a higher quality of dining. That was not the case. We got sick off the food our fist night on the ship, and a number of the dishes we were served throughout the cruise were simply inedible. After our dinners in Il Covo we would go to the buffet looking for other options, and what really floored us was that a number of the dishes served in Il Covo each evening were also served on the buffet. So all the Aurea dining package bought us was the same bad food as the buffet but plated and brought to us by a waiter. I wish I had taken the negative reviews of the food more seriously before I booked the cruise, it was really disappointing. I will give credit to the staff, who for the most part we found helpful and friendly. When the boat had mechanical problems, they were stuck in the same situation as us not knowing what was happening, and they tried their best to keep things positive. Overall, based on our experience, I wouldn't recommend a cruise on the Sinfonia.

Traveler Type

Couple

Room Type

Suite

Experience

2-3 cruises

Jul 20th, 2018

El crucero me pareció excelente siempre mantenía limpio (la habitación todo en general)!! Covo restaurante la a atencion excelente (mozo Sudiarta) el mejor . El bar pésima atención no te atendía a tiempo yo tenía que ir por mis bebidas .el teatro muy de primera! Kid club mi niño se divirtió mucho !! (Habitación 1125)

Disappointed in the staff, embarkation and disembarkation process

Jul 17th, 2018

I believe that by taking away the opportunity for the crew to gain tips for giving quick, efficient service with a smile (none of the staff smiled at passengers except for the wait staff in the My Choice Dinning room) may be one of the reasons most of the staff seemed to hate their jobs. This new policy regarding tips is the only thing I can think of that may have caused such a different experience with the staff on board this ship as compared to my experience 3-4 years ago on an MSC cruise out of Rome where the entire staff was always friendly and helpful.

Traveler Type

Couple

Room Type

Suite

Experience

4-6 cruises

The worse cruise experience on MSC Simfonia

Jun 19th, 2018

The worst cruise experience ever, I have sailed over 20 cruises with Royal, Carnival, 1 Costa and 1 MSC prior to this MSC. We had a good experience on the Poesia from Ft. Louderdale and thought this will be the same. 1. The food is the worse from any cruise ship we have been on. No steak, no Lobster, smelly shrimps, salty fish. 2. Never heard of WATER packages before, to pay for tap water is insane. The first thing they bring you at the restaurant is a jug of water with ice. Here you have to pay for water or carry a bottle with you that you can fill on deck and walk with it to the restaurant. This is a NO on any cruise. If you want you can pay for bottled water but for tap water at a restaurant is unacceptable. 3. The toilet did not flush correctly for the first 3 days on board, fixed at least 2 and worked on the 3rd time. The cabin steward was amazing though. He did everything he could do and the room was always clean and tidy. 4. No towel kiosks at the pool, you stay with your wet soaking towel till the end. New towels brought in to the room every night. 5. We thought it was a mistake to be in Mykonos from 8 pm to 3 am in the morning, instead of splitting the day/night between Santorini and Mykonos, and half day in Dubrovnik. It made more sense to skip Ancona where there is nothing to do and spend 1 full day in Santorini, Mykonos and Dubrovnik. It's a Italian port city and few people embark there. Horrible port of call. 6. Each announcement is in 7+ languages and to listen and sit thru that is just horrible, everyone complained, usually it's English and the ships own language here Italian, maybe add Spanish but not to have all these languages. No more MSC for me for sure and won't recommend this ship and itinerary to any one I know.

Traveler Type

Family (older children)

Room Type

Oceanview

Experience

7+ cruises

Trip of a lifetime

Jun 16th, 2018

First Mediterranean cruise and overall we loved it! Glad we picked MSC Sinfonia as our first. The size of the ship was perfect as we could get from one front to the back in 5 minutes. Port stops were great, enjoyed Croatia the most. We will cruise MSC again! Two disappointing things. First the spa staff was way to pushy on upselling. Not even one minute after massage and Anika starting pushing merchandise and additional services. Unfortunately for them they refused to listen to what we wanted to do and continued to push additional services we were not interested in purchasing. Since they didn’t listen to us (the guests) we didn’t purchase any additional spa services. So sad as we really wanted more services. Second was our cabin steward. We had a language barrier as well as he continually insisted we leave our room so he could clean or do our turndown service.

Traveler Type

Couple

Room Type

Suite

Experience

7+ cruises

Jun 9th, 2018

Just finished my first MSC cruise. It was wonderful! The ship was simplistic elegance. The cabin efficiently laid and our cabin 1091 was well attended twice a day by our steward. There was some noise from automatic sliding doors above us but was just a small issue. Food was good and service excellent. My only disappointment was port time in Santorini and Dubrovnik. It was misrepresented on the cruise details but we made the most of our limited time in each port. My absolute favorite port was Dubrovnik. It did not feel crowded and the sights were stunning.

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