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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 3178 guests have reviewed Norwegian Dawn, giving it a rating of 3.7 on a scale of 1-5.

Cruiseline Travel Rating:

3.7 out of 5(3178 reviews)

Reviews by Traveler Type

Couples51.4%
Families w/older children15.3%
Singles/Friends12.2%
Families w/young children8.3%
Groups6.8%

Most Recent Reviews

Loved Cruising on the Dawn

Jan 24th, 2020

We love Norwegian cruise ships, especially the smaller ship size. Prefer Norwegian over others. Our Suite made the trip particularly enjoyable.

Traveler Type

Couple

Room Type

Suite

Experience

2-3 cruises

Great 11 days!

Jan 23rd, 2020

We had a great time! The Dawn is showing her age and is scheduled for a needed refurbishment. The staff is fantastic and that’s what makes all the difference l. Yes we missed a few ports due to strong winds. Our fantastic captain made the right decision to press on. Instead we went to Martinique nice port we just walked around and tried to stay dry.

Traveler Type

Couple

Experience

7+ cruises

Worst Cruise I have ever taken!

Jan 21st, 2020

Norwegian has been recommended to my wife and I over and over by family and friends. We have previously traveled on Carnival (4 cruises), Royal Caribbean (10 cruises) and Disney (2 cruises). Traveling on this Norwegian ship was the worst mistake we have ever made, in terms of traveling. Check-in at the port was good. We are from Tampa so we go out of this port quite a bit. Unfortunately our issues started after we walked on board. Upon arriving to the floor our room was on, we were greeted by a rushing staff member who almost tripped over us. No apology or anything. Then as we enter the room the smell of poop was throughout the entire room, thankfully we brought some air freshener spray! As we started unpacking some of our things we went to put our cash, passports and such in the safe to find that our safe was drilled out and did not work. We went down to the front desk and they didn't seem to care 1 bit. They were telling us that there was nothing the could do but they could store our things for us and that if we wanted to access it we would just need to come back to the front desk. Why in the world would I want to leave all of our valuables and travel documents with the front desk and wait (the lines were long the entire cruise) every time I needed to go into port? That was the start our our trip... Bar Service: If you want to get a drink from ANY bar on board plan on waiting in line for a minimum of 20 minutes to get a drink and if you are on the pool deck, bring shoes because you will be standing on the hot deck for a while. Constantly my wife and I would just stand at the bar waiting, new guest would walk up at the right time and get there drinks but the many guests waiting for service go unnoticed. Buffet: greasy, greasy, greasy, tasteless food and workers who could careless about cleaning the bar off and making sure the food is fresh and not crusted over. And if you ask for something that is empty plan on being ignored or just blown off. EVERYDAY! Sit Down Breakfast, Lunch and Dinner Service: Plan on being in the dining room for AT LEAST 1.5-2 hours and missing shows. The service is slow and the food is very sub par. They care more about their presentation of the food than they do the food being hot, cooked correctly and their actual manners. At one point of of the other guests of a table slammed his food down on the table and made a big scene because everything was so bad. Activities on-board: Well there's not a lot unless you want to pay an additional fee and a rather large additional fee at that. Constantly my wife and I were looking for things to do because the activities that we had looked into, we tried to attend but found ourselves leaving halfway through because of the employees seeming that they just aren't happy. The shows on-board were FANTASTIC. That is one good thing I will recommend about this cruise. Attitudes of all employees: During an interview with the captain and administration on board it was mentioned that the staff members work 12 hour days, 7 days a week. This totally explains why 99% of the staff we had interactions with seem to HATE their job and seem like they are completely burned out of doing working. Rain backup plans: 2 days that we were in port it rained and another port was cancelled because of the wind. The cruise director did a HORRIBLE job on creating more activities for everyone since everything was cancelled on shore. In conclusion, I would NOT recommend anyone take this cruise! Maybe other Norwegian Cruises are better but the Norwegian Dawn out of Tampa was, by far, the WORST CRUISE I have ever been on and hope to ever go on. I would suggest everyone go on the Royal Caribbean or Carnival of this ship any day! If you want to enjoy your vacation and enjoy your surroundings, find a different cruise!

Traveler Type

Couple

Room Type

Inside

Experience

7+ cruises

Bad Start but got better

Jan 21st, 2020

Overall we had a good cruise . From the inconvenience of no safe to bad weather missing two ports. We love ship life ,the ship was very nice and clean . Food was good and drink were stout when we passed up Cozumel . The Captain showed good judgment passing up docking in high winds.

Traveler Type

Couple

Room Type

Oceanview

Experience

7+ cruises

Great Time But

Jan 19th, 2020

Great time - NCL has certainly dropped the ball in certain areas. I would be pleased to speak with anyone at NCL that would like to talk to me. I can't wait for my next cruise on NCL!!

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Our Honeymoon

Jan 19th, 2020

Was quite disappointed about the cruise. We had a Fantastic Time because it was Our Honeymoon and we made it to be Fantastic.

Traveler Type

Couple

Room Type

Oceanview

Experience

7+ cruises

Relaxing time in the Caribbean

Jan 19th, 2020

We enjoyed the trip. A bit calmer seas would have been nice but we managed that just fine. Everyone was helpful when we needed it and all went well.

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

It was a fantastic sailing!!!

Jan 19th, 2020

Our 20th anniversary trip was amazing. We very much enjoyed the thermal spa package and VIP treatment. We will definitely be sailing with NCL again. Our only problem is always before we sail. The NCL agent we had was terrible. Thankfully a supervisor stepped in and fixed EVERYTHING! For this reason, I will not reveal our NCL agents name but we will book differently next time.

Traveler Type

Couple

Room Type

Inside

Experience

7+ cruises

ok Cruise, disappointing for smokers.

Jan 18th, 2020

This was my 1st cruise. 11 days was too long to be on a ship. Much of the time at sea was very rough with waves and windy. Two of our stops were cancelled (Antigua and St Lucia) due to weather and we were not compensated. Instead we booked another offer at Port de France where we were diverted. The panoramic tour to beach. This was awful, the tour bus drivers drove way to fast on those windy roads and beach was dirty, the stop at the bananna plantation was a stop on the side of the road. This ship is a Very unfriendly ship for Smokers. We had to climb levels of stairs to the top deck to either be hit by wind or beating sun on us, no bathroom so back down the stairs for that. No smoking in Balcony rooms, really and why not. I could also smoke in the Casino of course when they were open and if I was playing, just a way to make you spend more money. I will not be cruising with Norwegian again.

Traveler Type

Singles/Friends

Room Type

Balcony

Experience

1 cruise (first)

Another great time on the Dawn

Jan 18th, 2020

Overall great cruise, be prepared for all the older guests as this is prime time for them.

Traveler Type

Couple

Room Type

Suite

Experience

7+ cruises

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