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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 2053 guests have reviewed Norwegian Epic, giving it a rating of 3.6 on a scale of 1-5.

Cruiseline Travel Rating:

3.6 out of 5(2053 reviews)

Reviews by Traveler Type

Couples45.7%
Families w/older children16.4%
Singles/Friends14.1%
Families w/young children7.6%
Groups6.3%

Most Recent Reviews

Dec 9th, 2018

This was my fourth cruise, but first time travelling solo. I had an amazing time! I felt that the staff went above and beyond to make sure I was having fun

Western Carribean

Dec 9th, 2018

Traveler Type

Singles/Friends

Room Type

Inside

Experience

7+ cruises

Fun, relaxing cruise!

Dec 8th, 2018

We visited the beach at each port which was truly relaxing. The ship was great. Food was wonderful at all of the restaurants. Unfortunately, disembarkation was an awful experience. NCL was so eager to get everyone off the ship that they kept calling groups even though there was nowhere to go. There was such a backup in the terminal. It took 2 hours to get through customs.

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Good experience but will not cruse with your company again

Dec 8th, 2018

No wifi like other cruise lines offer, not enough selection on TV, one movie channel with mostly old movies, food was good in the beginning but declined in the end had to send things back in specialty restaurant and Taste restaurant. Got wrong explanations and sizes about the food from the menu in the Bistro and steakhouse restaurant. Hard to get around the ship. Pools are to few and to small for the size of the ship. Light in the room was to dark. I can go on but brought up the biggest problems. We will not cruse with your company again.

Traveler Type

Couple

Room Type

Suite

Experience

4-6 cruises

Good cruise despite the ship

Dec 8th, 2018

Our fourth ncl and our least fav, although we had been warned of the room set up it was really ok. Lots of storage space, good balcony. Our complaint was that unlike the getaway, to enjoy outside you had limited options, just the pool deck. We loved the waterfront dining\bar options on the bigger ships and would not book epic again for this reason

Traveler Type

Couple

Room Type

Balcony

Experience

4-6 cruises

Delightful cruise on Epic

Dec 7th, 2018

We enjoyed the cruise very much. Epic is the cleanest ship I’ve ever been on. Norwegian is my favorite cruise line.The Epic is fabulous but may have been a little too big for me because of number of passengers.

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

First time cruisers

Dec 7th, 2018

Staff was not friendly at all. Never smiled except the women workers. No manners. long wait times for drinks. Even with extra tipping for. Any kind of extra entertainment you wanted to participate in cost extra. Front desk never answered phone. Was closed in the middle of the night. Didn't meet our steward tell day 3. If the service and staff were better they would have got 5 stars. But you could just tell the workers did not want to be there. We heard so many people complain about this and that and said it nothing like this on other cruise lines. That they will never be back with Norwegian. I am willing to give them one more chance since this was my first cruise but my wife works in the restaurant/bar business and said the staff were horrible and had no communication or people skills. Very rude. Also alotdidnt understand English the greatest.

Traveler Type

Couple

Room Type

Inside

Experience

1 cruise (first)

Good and bad

Dec 7th, 2018

First time on NCL and probably won't sail again with them.

Traveler Type

Family (older children)

Room Type

Inside

Experience

7+ cruises

Very disappointing

Dec 7th, 2018

Very disappointed with my cruise they build a big ship for all these passengers but they don’t have enough staff to take care of The passengers. You would have to wait at least 40 to 45 minutes at a bar especially on the pool bar to get a drink and you were in the dining room for at least three hours before you got out of there.

Traveler Type

Singles/Friends

Room Type

Inside

Experience

7+ cruises

Fabulous cruise!

Dec 6th, 2018

The 11 day cruise was so much fun. I loved the extra 4 days. 7 day trips go by too quickly. This one was more relaxed and felt like a real vacation. The ports were great and we had so much fun.

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.