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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 2199 guests have reviewed Norwegian Gem, giving it a rating of 3.8 on a scale of 1-5.

Cruiseline Travel Rating:

3.8 out of 5(2199 reviews)

Reviews by Traveler Type

Couples46.1%
Families w/older children16%
Families w/young children13.7%
Singles/Friends10.3%
Groups6%

Most Recent Reviews

Last Cruise before Coronavirus

Apr 7th, 2020

This cruise was 10 days from New York City. Three days in everything on board changed due to the coronavirus. We were no longer permitted to serve ourselves in the buffet, to pour our own cup of coffee, there was nothing on the tables in the dining rooms, salt and pepper came in little packets. Washy washy was not only in the buffet anymore but everywhere on the ship. Faced with this challenge I believe the crew went over and above to keep everyone on the ship safe. NCL has always been my favorite cruise line but this put them heads above anybody else out there. I am truly grateful for the way they handled this. The crew is to be commended for the way they stepped up. NCL should be very proud of the crew on the Gem

Traveler Type

Singles/Friends

Room Type

Balcony

Experience

7+ cruises

Wonderful ports.

Mar 26th, 2020

Funny how the clientele differs depending on where you embark. We did this ship for 31 days total- the first 21 days out of S.F. had ~5 kids total, then the 2nd part of 10 days out of NYC had 600 kids! LOL!

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Great itinerary, and a nice ship

Mar 26th, 2020

We loved the fact that out of ~2400 passengers, there were only about 5 kids onboard. Long cruises are like this.

Traveler Type

Couple

Room Type

Suite

Experience

7+ cruises

Different than previous cruises...

Mar 25th, 2020

Not enough variation of food on the buffet, need to COOK the bacon--most people do not like "wiggly-way under cooked bacon", way too much salt--let people add their own. Be a little more generous with some of the dishes (sides) in restaurants and speciality restaurants. Garden cafe--uses too many red onions in the tuna salad!!

Traveler Type

Couple

Room Type

Oceanview

Experience

7+ cruises

LOVED EVERY MINUTE OF THIS CRUISE!!

Mar 20th, 2020

Overall the cruise was amazing! I would do it all over again!

Traveler Type

Family (young children)

Room Type

Balcony

Experience

4-6 cruises

Worst NCL ship

Mar 18th, 2020

Of all of my NCL cruises, this was the worst. The entertainment was horrible. The band's were horrible. They managed to ruin every song sang. The food was the same everyday. No change. No variety. Cagney's steakhouse was great but you must ask for food hot. Everything served is warm. Moderne was delicious. Hated La Cuchina. It was buffet food served nicely.

Traveler Type

Singles/Friends

Room Type

Balcony

Experience

7+ cruises

Fabulous!

Mar 18th, 2020

We've been on larger ships but they don't compare to the Gem. She is our favorite. We had a wonderful time!

Traveler Type

Couple

Room Type

Inside

Experience

4-6 cruises

March 6 Caribbean cruise

Mar 18th, 2020

All the ports were great that we went to. We never got to St Thomas. We were denied entry. They told us it was the seas but I doubt it. Such great entertainment and all staff were amazing.

Traveler Type

Couple

Room Type

Balcony

Experience

1 cruise (first)

Caribbean not so much

Mar 12th, 2020

It was a terrible start. Elaboration took over two hours people in line were fainting. The gem did not have bar service in buffet, only beer and opened bottles of wine

Traveler Type

Couple

Experience

7+ cruises

Love the Caribbean

Mar 9th, 2020

Great trip on Norwegian gem Would do it agai . Keep up the good work

Traveler Type

Couple

Experience

7+ cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.

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