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Traveler Reviews
A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 2200 guests have reviewed Norwegian Gem, giving it a rating of 3.8 on a scale of 1-5.
Reviews by Traveler Type
Most Recent Reviews
Great experience
Sep 28th, 2020
Had a wonderful time. Went to new places. Met new friends. Great escape from all the covid nonsense. Can't wait till next cruise
Traveler Type
Singles/Friends
Room Type
Inside
Experience
4-6 cruises
Last Cruise before Coronavirus
Apr 7th, 2020
This cruise was 10 days from New York City. Three days in everything on board changed due to the coronavirus. We were no longer permitted to serve ourselves in the buffet, to pour our own cup of coffee, there was nothing on the tables in the dining rooms, salt and pepper came in little packets. Washy washy was not only in the buffet anymore but everywhere on the ship. Faced with this challenge I believe the crew went over and above to keep everyone on the ship safe. NCL has always been my favorite cruise line but this put them heads above anybody else out there. I am truly grateful for the way they handled this. The crew is to be commended for the way they stepped up. NCL should be very proud of the crew on the Gem
Traveler Type
Singles/Friends
Room Type
Balcony
Experience
7+ cruises
Wonderful ports.
Mar 26th, 2020
Funny how the clientele differs depending on where you embark. We did this ship for 31 days total- the first 21 days out of S.F. had ~5 kids total, then the 2nd part of 10 days out of NYC had 600 kids! LOL!
Traveler Type
Couple
Room Type
Balcony
Experience
7+ cruises
Great itinerary, and a nice ship
Mar 26th, 2020
We loved the fact that out of ~2400 passengers, there were only about 5 kids onboard. Long cruises are like this.
Traveler Type
Couple
Room Type
Suite
Experience
7+ cruises
Different than previous cruises...
Mar 25th, 2020
Not enough variation of food on the buffet, need to COOK the bacon--most people do not like "wiggly-way under cooked bacon", way too much salt--let people add their own. Be a little more generous with some of the dishes (sides) in restaurants and speciality restaurants. Garden cafe--uses too many red onions in the tuna salad!!
Traveler Type
Couple
Room Type
Oceanview
Experience
7+ cruises
LOVED EVERY MINUTE OF THIS CRUISE!!
Mar 20th, 2020
Overall the cruise was amazing! I would do it all over again!
Traveler Type
Family (young children)
Room Type
Balcony
Experience
4-6 cruises
Worst NCL ship
Mar 18th, 2020
Of all of my NCL cruises, this was the worst. The entertainment was horrible. The band's were horrible. They managed to ruin every song sang. The food was the same everyday. No change. No variety. Cagney's steakhouse was great but you must ask for food hot. Everything served is warm. Moderne was delicious. Hated La Cuchina. It was buffet food served nicely.
Traveler Type
Singles/Friends
Room Type
Balcony
Experience
7+ cruises
Fabulous!
Mar 18th, 2020
We've been on larger ships but they don't compare to the Gem. She is our favorite. We had a wonderful time!
Traveler Type
Couple
Room Type
Inside
Experience
4-6 cruises
March 6 Caribbean cruise
Mar 18th, 2020
All the ports were great that we went to. We never got to St Thomas. We were denied entry. They told us it was the seas but I doubt it. Such great entertainment and all staff were amazing.
Traveler Type
Couple
Room Type
Balcony
Experience
1 cruise (first)
Caribbean not so much
Mar 12th, 2020
It was a terrible start. Elaboration took over two hours people in line were fainting. The gem did not have bar service in buffet, only beer and opened bottles of wine
Traveler Type
Couple
Experience
7+ cruises
Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.
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