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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 2058 guests have reviewed Norwegian Gem, giving it a rating of 3.7 on a scale of 1-5.

Cruiseline Travel Rating:

3.7 out of 5(2058 reviews)

Reviews by Traveler Type

Couples45.5%
Families w/older children16.3%
Families w/young children13.9%
Singles/Friends10.2%
Groups5.7%

Most Recent Reviews

Small ship to packed

Jul 19th, 2019

Stop was good. Having the parties inside the theater was a bad experience. Very hot and uncomfortable. The lower cabins seemed to be very hot no matter what you did with the a/c.

Traveler Type

Couple

Room Type

Inside

Experience

4-6 cruises

Horrible. Stay away.

Jul 15th, 2019

It sucked. The people were horrific that were on it and the ship smells like sewage and the food sucks. The end.

Traveler Type

Couple

Room Type

Oceanview

Experience

2-3 cruises

Amazing Trip!!

Jul 15th, 2019

This was an amazing trip. I played activities that I normally wouldn't and saw sights that I never did before. The ship was easy to get around and there was something for all ages!!

Traveler Type

Family (older children)

Room Type

Inside

Experience

1 cruise (first)

Jul 12th, 2019

We booked the Haven which was very, very nice. The crew were amazing. The rest of the ship was loud and too crowded. Not for those wanting to relax.

2019 FAMILY CRUISE

Jul 8th, 2019

This was a family cruise for 19 people. We had a great time, no issues. The food and entertainment was great. We'd definitely do it again!

Traveler Type

Large Group

Room Type

Balcony

Experience

4-6 cruises

Can't wait to go again

Jul 7th, 2019

Meeting new people and getting together after the cruise. Security HAS TO ENFORCE THE POOL RULE. I did speak to someone and they just shook their head at me. I think Security were the rudest on the ship. Overall my husband and i met some awesome couples and had a great time. Will be on her again in August

Traveler Type

Couple

Room Type

Inside

Experience

7+ cruises

so,so

Jul 2nd, 2019

I have cruised on other cruise lines. Unfortunately, I have no desire to go with Norwegian in the future. I do not understand how people are allowed to put towels on the chairs and never return to them. We waited 2 hours for a chair by the pool! We asked if we could use the ones that were strapped together but we were not allowed to take them down.You do not have enough chairs to accommodate all the people on board.

Traveler Type

Couple

Room Type

Inside

Experience

4-6 cruises

Awesome family vacation

Jul 1st, 2019

We loved it! This was a very relaxing vacation where practically everything was taken care of for us. It was our first cruise and it exceeded our expectations.

Traveler Type

Family (older children)

Room Type

Balcony

Experience

1 cruise (first)

An overall ok trip as a first time cruiser

Jul 1st, 2019

It was a great experience overall with my family as our first cruise. we will definitely consider other ships to compare. All of the hidden charges that I had to find out on my own after booking was very unpleasant as a first time cruiser. Most of the waiters and housekeeping staff were superb. My son got sick and had reds bumps all over his body, we went to see a medic, which was very expensive and unfriendly.

Traveler Type

Family (older children)

Room Type

Inside

Experience

1 cruise (first)

Another NCL trip completed with a great cruise experience.

Jun 30th, 2019

Nice replacement for the Dawn out of Boston. See you again next June.

Traveler Type

Couple

Room Type

Suite

Experience

7+ cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.

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