Norwegian Getaway

May 25th, 2019

Stateroom 14768 Spa Mini Suite was very nice. The state room bathroom, shower, was large, and multi shower heads was very enjoyable Garden buffet, food and service was the worst I have seen in 10 cruises. Cagney Steak house also was very disappointing, food and service was sub par. Le Bistro was much better. Tropicana, Service was very slow, it took two hours to serve meal, in the mean time we had to look at a dirty table, next to ours, that was not cleaned.

May 22nd, 2019

This ship was great to head on with a family. The ropes course and rock wall were a Family favorite. The getaway is also a great option for solo travelers because of the solo cabins. Every restaurant we went to was amazing!

Get Away from NCL

May 19th, 2019

NCL decided to dry dock early, canceling half of our ports and shortening the cruise to 10 days instead of 12, a week before sailing on Easter weekend. They had absolutely no regard for their passengers and the ship was filthy making a lot of passengers sick to the point that the CDC has been notified. Absolutely appalled by NCLs lack of customer service.

NCL getaway cross Atlanta 10 days April 2019

May 18th, 2019

NCL changed our 12 night cruise to 10 nights but gave us proper credits and still able to to France and Belgium. They did good on this , otherwise, this could be my last cruise with NCL. Customer service line is very long everyday. Average waiting time was 30 minutes to one hour. Excursion staff and some other staff on ship looked tired and unhappy/unfriendly. Food was average . Buffet court was the worst. Other cruise lines offers better menu. Shuttle bus tickets to Burges ran out within an hour after the ship docked . We have to take a taxi to Burges. Going through immigration on ship was long line but picking luggage were easy . Getting a taxi to central London also was a long line . It took me about 45 minutes waiting time. Getaway, Breakaway, Escape are same style of ship.

New ship is ok ship

May 17th, 2019

Ok cruise. Disappointed with ship size and staff friendliness.

12 Night Transatlantic that was actually 10--Sucked

May 14th, 2019

Worst I've ever been on. Norwegian should be ashamed. They shortened cruise by 2 nights and dropped 2 of 4 ports of call one week ahead of cruise. Compensation was minimal. I don't plan to sail Norwegian again. They've offered a 25% future cruise credit. I don't plan to use it because I don't trust them

Out of about 20 cruises we have done this was by far our worst experiences we have had. We have done 5 transatlantic cruises and was the worst.

May 13th, 2019

With all the issues that happened on this cruise it seemed that the communication for Norwegian was terrible. Especially prior to sailing. Norwegian made changes several time leading up to the cruise and that forced us to make several changes ourselves. I told the guest relations desk that they had the hardest job on this cruise due to all the unhappy guests. Lines for complaining we long the entire 10 day cruise. See what I mean about the communication with Norwegian, even the ports of call on this survey are not even updated of correct. (That kind of sums up the entire trip) I understand that Norwegian had to make these changes to the itinerary but they really dropped the ball on the way the guest were reimbursed and communicated to. We have done 5 Norwegian cruises in the last 3 years and I don’t know if we will do any more. We always loved the Getaway and that’s why we hav cruised on it 4 times but I’m sure this was our last.

Dry dock massive travel change

May 12th, 2019

Done with ncl no more cursing with ncl. They are is organized.

Cruise

May 12th, 2019

It was just a cruise. it went from New York to London England.

Wonderful transatlantic cruise

May 12th, 2019

The only my complaint is that from 12 night transatlantic cruise NCL cut it last minute to 10 nights skipping Azores and Portland. Otherwise, the cruise was excellent! I love it!