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Courtesy of Norwegian Cruise Line

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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 1186 guests have reviewed Norwegian Jade, giving it a rating of 3.8 on a scale of 1-5.

Cruiseline Travel Rating:

3.8 out of 5(1186 reviews)

Reviews by Traveler Type

Couples55.2%
Singles/Friends13.3%
Families w/older children12.1%
Families w/young children6.5%
Groups5.8%

Most Recent Reviews

Not what I booked

Mar 2nd, 2020

Very disappointing cruise. Missed 5 ports due to Coronavirus. NCL should have cancelled this cruise. Only saw 2 out of 7 ports.

Traveler Type

Couple

Experience

4-6 cruises

Disappointed this review was for the feb 6 th cruise

Mar 1st, 2020

What a disappointment All Vietnam ports closed Hong Kong too And the ship knew it wasn’t open before the cruise, and still wouldn’t let us cancel and get a refund Terrible They knew before the cruise Too many sea days Too greedy We should all have had the option to cancel Vietnam was why we booked this cruise And Hong Kong too They should have let us postpone till virus scare is over What disappointing cruise

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Awful cruise

Feb 24th, 2020

The cruise was a disaster from day one. On checkin told ship would not go the HK. Last Vietnam port would be missed out as ship would return to Singapore. In total we only went to 3 ports with 7 days at sea instead of 7 ports of call and 3 days at sea. NCL refusing refunds. Claims in ref Travel Package Regulations for significant changes to cruise itinerary.

Traveler Type

Couple

Experience

1 cruise (first)

Enjoyed the ship, but ports were mixed

Feb 8th, 2020

Enjoyed the ship and abundance of restaurants and bars, cabin was good too. So so excursions but was disappointed with first NCL cruise

Traveler Type

Couple

Room Type

Suite

Experience

7+ cruises

Cruise was very good up till the 3rd day when I caught gastroenteritis, and was confined to my cabin cabin for 2 days ????

Feb 8th, 2020

I was full of optimism until the third day when I caught a food bug on board

Traveler Type

Couple

Room Type

Oceanview

Experience

2-3 cruises

First trip to Southeast Asia

Jan 29th, 2020

If you haven't been to SE Asia, this is a great introduction. Each port is SO different and worth visiting.

Traveler Type

Couple

Room Type

Suite

Experience

7+ cruises

Great Ports, mediocre ship and staff

Jan 28th, 2020

Trip of a lifetime in a poor excuse for a cruise ship, and a poor excuse for a mini suite. Excursion staff are a joke

Traveler Type

Couple

Room Type

Suite

Experience

7+ cruises

amazing cruise

Jan 25th, 2020

very great service by staff crew very great food especially breakfast watch morning

Traveler Type

Singles/Friends

Room Type

Suite

Experience

7+ cruises

Trip of a lifetime around South East Asia

Jan 20th, 2020

This NCL Cruise was a fantastic way to see highlights of South East Asia - having unpacked once. It was a special treat to have celebrated New Year in Singapore with watching 1.5 hrs of fireworks from the ship. Food and service was good. Ship was clean and well maintained. The premium of having a mini-suite versus a standard balcony on Deck 9 was not clear. IT connectivity and wi-fi was challenging on most days so a regional sim card could be the way to go.

Traveler Type

Family (older children)

Room Type

Suite

Experience

2-3 cruises

Amazing cruise

Jan 20th, 2020

It was a great inexpensive cruise with great destinations. Easy to get to and from airport via subway and also to use subway to get to cruise terminal. Will definitely take a cruise out of Singapore again.

Traveler Type

Couple

Room Type

Oceanview

Experience

7+ cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.

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