Credit

Courtesy of Norwegian Cruise Line

Find a Cruise on Norwegian Star

Call to plan a cruise: 1-877-978-2693

with a cruise advisor

Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 1910 guests have reviewed Norwegian Star, giving it a rating of 3.5 on a scale of 1-5.

Cruiseline Travel Rating:

3.5 out of 5(1910 reviews)

Reviews by Traveler Type

Couples52.2%
Families w/older children13.3%
Singles/Friends12.8%
Families w/young children8.5%
Groups7.4%

Most Recent Reviews

First NCL Cruise, Very Impressed!

Jan 23rd, 2020

We have cruised with Princess, RC, Carnival, and Celebrity. This was our first cruise with NCL. We were very impressed with this cruise line. This cruise was from Dec 21, 2019 in San Antonio to Jan 4, 2020 in Buenos Aires. Embarking The embarking and debarking process are very slow. You make line after line. The terminals are in cargo piers and have to take a shuttle bus from the terminal to the ship. Cabin. The balcony cabin layout is well designed. Even though there is slightly less room space, the partitioned bathroom area has the best layout seen. The closet layout is well organized and allow to store the suitcases inside. It does not have the cumbersome coffee table that is seldom used, allowing more space in the cabin. It offers one electrical outlet each for US/EU/UK. If you want to use all three, please bring one adapter for each outlet. The bed lamps have USB charging outlets next to the switch, and there are other USB connectors next to the AC outlets. The cabin is very comfortable for a couple. The soundproofing could be better. You can hear the adjoining cabins if they speak loudly or turn their TV volumes loud. Be mindful when using the TV or talking aloud. WiFi is slow. For laundry service in this cruise, there were three days when they offer to wash everything that can fit in the bag for $19.99. The Cabin Steward kept the cabin clean and they sanitized the door and hallway handles. If you want to get the best view from your balcony, please choose the side of the ship that will face inland, depending on the route. Dining Food at the Buffet was well stocked and organized. Food did not stand for long and they were restocking as needed. The staff was always cleaning and checking the tables at the buffet. Be advised that in this particular itinerary, especially on sea days, many passengers choose to use the buffet as lounge, going for breakfast, staying over for Wi-Fi, reading, playing cards, and go on for lunch and dinner. This makes difficult finding a place to eat at the buffet. O ’Sheehan’s gets packed during the day, many guests lounge there after dining, you may want to go early for lunch. Soft Serve Ice Cream at the buffet may be better. It melts too fast! Service at the Main Dining Room was quick and good. Best times for the MDR are before 7:00 PM. The Oriental Restaurant fills up very fast and has a 45min-1 hour wait time. If you want to dine right away, be there at 5:30 PM sharp. After that, you make the waiting list. If you do not want to make lines for dinner, the Buffet prepared themed dinners nightly with very good menu choices. Itinerary This itinerary has a comfortable pace. It allows you to rest a day before the next port. Due to the ongoing engine trouble, the ship was traveling first at 19 knots, then at 13. Our cruise shortened some port times to leave early and arrive late. The glacier scenic cruising was outstanding. The best glacier views are in the north side. Strong winds and high waves made us miss circling Cape Horn. Engine trouble delayed leaving the Falkland Islands nine hours late. The call at Puerto Madryn was canceled and it became another sea day. We only got the port fees reimbursed. Tendering is a pain. If you are not in a ship tour, or are Priority Tender, you have to run to the Bliss Lounge to get a ticket for an early tender wait in your cabin for your tender number to be called. Then walk a downstairs line to the tender. In some ports, the tender trip takes 30 minutes. Holiday Events The Christmas worship service was very good. Crewmembers organized, performed, directed, and also attended alongside the guests. One crewmember led the songs and also preached the Word as good as an ordained minister. There were Christmas Eve and New Year’s Eve celebrations in various ship venues. For safety reasons, they did not shoot fireworks. When we arrived, the ship was fully decorated for the holidays and everything was removed before we disembarked. There were special menus for both Christmas and New Year holidays. Theater The shows at the theater were very good. You have to get in early to get a good seat. Even though there is a no-seat-saving policy, many guests disregarded it and saved seats for their parties. Shore Tours The San Antonio Port is two hours away from Santiago. The best way to get to and from San Antonio is to take a tour that takes you to Vina del Mar and Valparaiso in the way there. We mostly used shore tours advertised with Trip Advisor. They were better priced, have smaller groups and offered more personalized service than the ship-sponsored tours. They stick to the ship’s schedule and ensure you’re back on time. The only two ship-sponsored tours we took were at Port Chacabuco and the Iguazu Falls tour upon debarking. Climate Even though is summertime in South America, please plan for layering. Santiago, Montevideo, and Buenos Aires have summer weather. Ushaia, Punta Arenas, and The Falklands have winter weather. The other ports have Fall to Winter weather. Many guests were buying coats and sweaters on ship to bear the cold temperatures outside. Final Our experience with this NCL cruise was outstanding. We loved the “Freestyle Cruising” when you can wear anything anywhere, saving valuable suitcase space. We noticed passengers from all over the world, and from all age groups. Overall service by everyone was outstanding. We will certainly consider NCL as a future cruise option.

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

The route is amazing the cruise was not. Really bad service in the restaurant they don’t clean enough. When to many people were sick they start cleaning a little too late.

Jan 20th, 2020

The cruise, room and cleaning of the room was perfect. But the food and the service in the restaurant was not. They have two or three waiters that are good, sharp and very attentive but the majority of the staff they don’t care. Really love traveling this is my 12 cruise is the first time I feel the employee was there and don’t care for doing a good job.

Traveler Type

Large Group

Room Type

Inside

Experience

7+ cruises

Great Trip

Jan 16th, 2020

A great trip through some of the Mediterranean. Went to some great destinations, and the staff o board were really fun.

Traveler Type

Singles/Friends

Experience

4-6 cruises

So much fun!

Jan 13th, 2020

I fell in love with this cruise almost immediately. It was so much fun and I met so many good friends from different countries who i still talk to today!

Traveler Type

Large Group

Room Type

Suite

Experience

7+ cruises

Beware of the mechanical condition of the Star!!

Jan 12th, 2020

Staff on ship was great. I am sure that Captain takes orders from Miami and that is why I said corporate greed.

Traveler Type

Singles/Friends

Room Type

Inside

Experience

7+ cruises

Great itinerary

Jan 11th, 2020

This was not a typical cruise. There were more sea days than most cruises, and even in summer the weather was cold most of the time. But it was a fabulous experience, with incredible scenery and animal views. Great way to see a remote part of the world. Ship was older but well maintained, with plenty of activities and excellent entertainment.

Traveler Type

Singles/Friends

Room Type

Inside

Experience

7+ cruises

Do Not Sail on this Ship

Jan 7th, 2020

Do not sail on the Norwegian Star until they fix the engine (azipod) issues. You will miss ports or spend a shorter time in ports then they say. You will then get extra sea days instead. This ship has had problems since it was put into service and they did not fix the problem when it was in renovations in 2018. Food had progressively gotten worse on Norwegian since they went to the "Freestyle Dining" system. Basically what they have done is made the food at the complimentary restaurants and buffet very poor hoping you will pay the expensive prices at there specialty restaurants. I will not be sailing on Norwegian again after this experience.

Traveler Type

Family (older children)

Room Type

Suite

Experience

7+ cruises

This was a fun trip. My first adventure to South America. I love cruising.

Dec 26th, 2019

We had a great vacation and enjoyed seeing different parts of the world.

Traveler Type

Large Group

Room Type

Suite

Experience

7+ cruises

Great Greek Islands Cruise

Dec 14th, 2019

Great cruise, but Kotor was cancelled due to late departure from Venice.

Traveler Type

Couple

Experience

7+ cruises

Disappointing transatlantic crossing

Dec 13th, 2019

I have been on 8 cruises in my life. Two with NCL. I will not use NCL in the future. It got me from A to B and that was it. I was very upset about a compulsory $15 per night for room service cleaning. I demanded they take it off my bill and I gave the tip to the room steward myself.

Traveler Type

Singles/Friends

Room Type

Oceanview

Experience

7+ cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.

If you make a purchase from our site, we may earn a commission. This does not affect the quality or independence of our editorial content.