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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 708 guests have reviewed Empress of the Seas, giving it a rating of 3.9 on a scale of 1-5.

Cruiseline Travel Rating:

3.9 out of 5(708 reviews)

Reviews by Traveler Type

Couples48.3%
Singles/Friends15.4%
Families w/older children12.1%
Families w/young children6.8%
Groups3.7%

Most Recent Reviews

Terrible, Terrible, Terrible

Dec 7th, 2018

The ship was old, very small and things didn't work. DO NOT TAKE THIS SHIP!!! Royal Caribbean dropped the ball on this. Royal Caribbean is a brand and a brand is only as good as the weakest link. This was the "broken" link of the chain.

Traveler Type

Couple

Experience

7+ cruises

An awesome Caribbean cruise!!!

Dec 6th, 2018

Just being onboard a beautiful ship, with family, friends & food, stopping at unique ports of call ESPECIALLY CUBA, being entertained by our Waiters at dining, watching the water on the vast ocean made it all an awesome experience!! The entertainment was a low point on this ship but I had lots else going on to override that issue.

Traveler Type

Large Group

Experience

2-3 cruises

Could have been better

Dec 5th, 2018

Overall we had a good time. The ship is small without many of the big ship amenities and activities which equals few children, definitely a plus for us. They missed the opportunity to make up for this with the dining experience. The food was not near as good as expected. The waitstaff were exceptional. The spa is right by the pool so for my massage I heard the movie literally blaring while trying to relax. The cabin was small but adequate. Cuba was an awesome port to visit and really what the trip was all about.

Traveler Type

Singles/Friends

Experience

2-3 cruises

Interesting new experience

Nov 30th, 2018

Empress of the Seas is a quaint older ship, a pleasant change from the modern behemoths that they are building today. However dining is somewhat limited and the buffet was a little disaponiting. Choice of beer very disappointment, no craft brew or Premium European beers.

Traveler Type

Couple

Experience

7+ cruises

Great cruise

Nov 28th, 2018

Overall a great experience Great service from Dante and Muhammad in the Schooner bar

Traveler Type

Singles/Friends

Room Type

Oceanview

Experience

4-6 cruises

Nov 28th, 2018

A wonderful trip to Havana and Ceinfuegos of Cuba. The ship is not very big, which makes the cruise very managable. The staff and service are very nice. No complain of the food. The pool is kinda small. But we enjoyed everything.

Extremely disappointed and want to ensure others know. Promised 8 Night Best of Cuba and with Royal Caribbean changing ports ended up with 1 hour of daylight in Cuba!

Nov 25th, 2018

Replaced Havana and Santiago Cuba, with Key West FL! "8 Night Best of Cuba" with only 1 daylight hour instead!

Traveler Type

Couple

Room Type

Oceanview

Experience

2-3 cruises

The Not-So-Best of Cuba

Nov 22nd, 2018

Overall, I enjoyed the cruise, but I would not rebook this particular cruise itinerary. Try to find an itinerary that includes a early morning arrival into Havana. I've heard the dock in Santiago has been fixed, but just make sure by viewing more recent reviews.

Traveler Type

Large Group

Room Type

Inside

Experience

2-3 cruises

Very good trip to Havana. Flaw: too little time in Havana. RC should skip Grand Cayman.

Nov 21st, 2018

The ship is small and a little old but well maintained. Crew is AWESOME with capital letters especially in the restaurants and the cafe. Food, for being a cruise, is very good. Embarcation and disembarking was fast except in Cienfuegos, where you had to use the tenders to get ashore and it took us like an hour and a half to be called (plus almost the hour under the sun to change currency, that takes 2-21/2 hours of the time you get to spend there). The entertainment is okay. Only complain: we lost precious time in Grand Cayman and too little time in Havana.

Traveler Type

Couple

Experience

7+ cruises

Suitable cruise to experience Cuba

Nov 21st, 2018

This is an older ship and needs some updating. Inside cabins are very small. Food is good, but dining room food is no better than Windjammer location. Ports of call were very good. Tours were good. Staff were all helpful and service was very good. No steam room and no sauna.

Traveler Type

Couple

Room Type

Inside

Experience

7+ cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.

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