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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 2984 guests have reviewed Enchantment of the Seas, giving it a rating of 3.9 on a scale of 1-5.

Cruiseline Travel Rating:

3.9 out of 5(2984 reviews)

Reviews by Traveler Type

Couples44.5%
Families w/older children16.6%
Singles/Friends13.7%
Families w/young children9.9%
Groups6.5%

Most Recent Reviews

Best Vacation I have ever had.

Dec 9th, 2018

Overall this was a great vacation and I will definitely be sailing with Royal Caribbean again!

Traveler Type

Couple

Room Type

Suite

Experience

1 cruise (first)

Really good! Except for Customs

Dec 8th, 2018

Well, it was my first cruise and let’s just say I’m already planning my next one. ;)

Traveler Type

Singles/Friends

Room Type

Inside

Experience

1 cruise (first)

Towel boy rip-off

Dec 8th, 2018

We had a real good cruise except for 1 thing. We started to watch a movie one night on the pool deck. However, because of the cool temperture and the wind it got quite cool so my wife and her sisster-in-law went and got some towels to cover up with. That proved to not be the answer so we decided to leave. Since we were at the bow of the ship and her room was at the stern she took the towles back with full explanation of whose they were. NO matter, I found out after we left the ship on y final bill I had been charged with stealing 2 towels for a price of $50.00. Too bad RC is so hard up for profit that they "Stick" it to their customers any way they can.

Traveler Type

Singles/Friends

Room Type

Balcony

Experience

2-3 cruises

Long awaited adventure begins

Dec 7th, 2018

Although the level of service was behind compare there were several issues that need to be addressed for further consideration. My Husband is a diabetic and requires a refrigerator to store and keep his medication. We understand that the process of receiving that request to the time it takes to actually deliver could be lengthy but the wait and the anticipation and worrying that perhaps we would not be able to keep his insulin was stressful to say the least. It was delivered finally and for that we are thankful. Moving on to our main dining room arrangements of hoping to change the 8:30 PM seating to an earlier one proved to be a bit of a challenge. We were told to return to the dining room at approx. 6:20 - 6:30 and while the effort was made to accommodate our needs we were not seated until well after 7:15 with guests who were well into their dessert portion of their meal. This being our first ever experience of main room dining as well as our first cruise in over 25 years it left us wondering if we had made the right decision as one by one all the other guests left the dining room we were left alone to wait on our dessert and watch as the staff cleaned and prepped for the next seating. Feeling rather self conscious we left the area so as the staff can finally clear where we had been. Your complimentary beverage stations were without product more than they were stocked. On multiple trips we were left with nothing more than colored water instead of fruit punch nor lemonade or ice tea & coffee also proved to be a challenge as well. We were so excited over the soft serve ice cream machines but once again disappointed as more times than we can count the machines were out of service. We were thrilled on the first day when we discovered that strawberry & vanilla was featured but that was the first and only time we were able to get it. One machine went down on the second day and never but back online again. We stationed ourselves in comfortable seating watching the people traffic approach the ice cream station only to walk away disappointed much like ourselves. There were attendants who tried to fix & maintain the demand but really that is one area that should have a full-time attendant or at least someone to make them for us on a time schedule system. From this experience we have learned what we need in future cruises to satisfy our comfort & level of overall expedition. Yes, the ship is worn around the edges, but from the bigger picture put out there it left us content and refreshed as a wonderful escape from our day to day working lifestyle that everyone should experience! From the moment we stepped unto the Enchantment of the Seas to the time we disembarked ~ like a fish on the end of the line ~ we were hooked!

Traveler Type

Couple

Room Type

Inside

Experience

2-3 cruises

Dec 6th, 2018

Smaller Ship but somewhat updated. Crew and staff was very friendly and always available to handle any issues that arise.Lots of live music which put you in the island mood rather than just a DJ playing music. Entertainment was decent but could use some more ship activities. All and all a nice reasonable price M-F get away to Nassau and Coco Cay. Alot of renovation going on to Coco Cay but was still enjoyable and food was excellent.Come spring time 2019 looks like alot more activities to follow.

took family on their first cruise

Dec 6th, 2018

I always enjoy cruising on Royal Caribbean, they have never left me disappointed, whether its a 4 day cruise to the Bahamas or a TransAtlantic they are my choice

Traveler Type

Family (older children)

Room Type

Oceanview

Experience

7+ cruises

Tropic Like It's Hot

Dec 5th, 2018

We had a great time celebrating my sister's bachelorette party! The drinks were amazing and our room attendant, Warren, was fantastic!

Traveler Type

Large Group

Room Type

Inside

Experience

2-3 cruises

A few fixes and it would have been amazing!

Dec 4th, 2018

Out of 5 hot tubs, they were always packed with kids. It would be nice to have 2-3 that are adult only. We ordered a deluxe cabana for CocoCay the day that we boarded. The advertised price was $309, but we were charged $359. The main attendant was rude when we checked into our cabana. For the price we paid, at least a smile would have been nice. Also, only charging the advertised price that I provided proof of would have been nice, especially considering it wasn't quite how it was advertised. Dining with Blue was great!

Traveler Type

Couple

Room Type

Oceanview

Experience

2-3 cruises

Excellent relaxing getaway

Dec 4th, 2018

This was a great getaway before the holiday rush. The cruise director had great energy and was always available. The entertainment was fun and plentiful. This is a nice size ship, easy to get around without walking a mile.

Traveler Type

Couple

Room Type

Suite

Experience

7+ cruises

Great Time

Dec 3rd, 2018

The pools were a little too crowded, but the scenery from the boat and the live entertainment was great. Even though my wife got very seasick, we still ended up being quite satisfied with our cruise experience.

Traveler Type

Couple

Room Type

Inside

Experience

1 cruise (first)

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.