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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 1720 guests have reviewed Jewel of the Seas, giving it a rating of 3.9 on a scale of 1-5.

Cruiseline Travel Rating:

3.9 out of 5(1720 reviews)

Reviews by Traveler Type

Couples54.5%
Singles/Friends13.6%
Families w/older children12.7%
Groups6.9%
Families w/young children5.9%

Most Recent Reviews

Good one, but

Dec 10th, 2018

This was my second time with JOS and the first one, was better.

Traveler Type

Couple

Room Type

Balcony

Experience

2-3 cruises

Just an okay cruise

Dec 10th, 2018

couldn't disembark on time due to strike. RCCL was fully aware since their sister ship the Celebrity knew. Was put in a holding area for 4 hrs, no water, no bathroom, no a/c no order. NO one spoke english in that area. Miss our flight, had to pay an extra day for boarding our dogs

Traveler Type

Family (older children)

Room Type

Balcony

Experience

7+ cruises

Boring ship. Limited activities. Old ship

Dec 9th, 2018

The activities on the ship were mainly favoring the Latin community. We were hard pressed to find any music, club or dance activities geared toward other genres. There should have been more of a balance of music and dance options across the board. This was the consensus of a large number of passengers. We actually had a meeting with the Activities director, Jerry and got no satisfaction. I dont want to ever cruise royal Caribbean again unless there are some major differences. We were bored most bights after dinner

Traveler Type

Large Group

Room Type

Balcony

Experience

2-3 cruises

Dec 9th, 2018

Even though this is a smaller ship it was an excellent cruise. The staff were attentive, smiling and pleasant to be around. Activities were great around the ship. I only gave it 4 stars, our cabin attendant was not on top of things. He knew our dinner time, yet 3 times cabin not turned down. The food was great and bar staff were awesome Overall- this was a great cruise

True West Indies

Dec 9th, 2018

Personally I like the eastern Caribbean as it epitomizes island living. New stops for us we’re Grenada and Dominica. I would definitely rerun to them.

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Dec 8th, 2018

I've definitely been on better cruiseships. Of the RC brand, AotS was WAY better. The ship just seemed....small. I met some really cool people, the staff were 4/5. Some of them were pushy as heck. I'm OK carrying my own food, when I say I'm good, I really am. Stop bothering me. And asking me for a drink, if I ask you, I want one, if I don't, leave me alone. Thanks! The center of the ship near the front desk is the main greeting area and if you can actually see, great, but I'm not that tall, so you're blocked. I like the ships Royal has that have the center wide open tip to tip, elevator wise. I like that MSC has more elevators, Royal, eh. And cigarettes were WAY too expensive. $46ea for Newport 100s AND Kings, MSC had $3/45! I do like that they have ample trivia and a good variety. The shows weren't anything to call home about. The 2nd comedian, Dean Austin.....was very awkward. The first guy was funny, Dean just did bad voices of white people. Wanted to revoke his black card. And I AM black! The Windjammer was cool. I like that it's just a buffet in the back with different stations, instead of one side each. The food selection was good. The pools weren't anything to call home about. The solarium was nice because kids weren't allowed, but there was the main family pool and a kiddie pool on 12, that's it. 3 hot tubs for the WHOLE ship?! And the KIDS?!? So many screaming kids everywhere. I don't book on Carnival for a REASON. They were everywhere and they were LOUD. Never on this ship again. Pass.

BE CAREFUL ON WHAT CABIN YOU RESERVE!!!!

Dec 8th, 2018

A review from ONLY us on this cruise. Food was ok but floor in windjammer was always very slippery in morning after opening, seeing two fall with food. ALL CREW were very respective and helpful without cruise. The entertainment as just ok. Security was ever so good as always. Good to see them throught-out the cruise. Jewel moving to Europe sometime next year where several of the crew I talked with said they couldn't wait to get out of the San Juan area. (Wouldn't say why)... We spent 2 days in San Juan prior to the cruise. The people couldn't be any more friendly. We assisted in Habitat for Humanity in the poorest sections of San Juan where there is still NO POWER to over 40k US CITIZENS. No excuse for this government to let US citizens suffer like these people do. Still at least 3 hotels running on back-up generator's. UBELIEVABLE!!!! Anyway, we are LOYAL TO ROYAL ONLY and will continue to sail with them. Not everything goes the way all want to, but to relax and know your security and relaxation is always there is enough for us. Hopefully this helps. Duece1

Traveler Type

Couple

Room Type

Suite

Experience

4-6 cruises

Dec 7th, 2018

Everything was great. The staff were excellent. Enjoyed the entire trip. Advise taking the cruise sponsored trips. The traffic coming back to the ship on several islands was very heavy and slow. Twice passengers were on their own and late returning. The ship waited 45 min for them. Still, not a good idea to be late.

Fell short

Dec 4th, 2018

Not up to what I've come to expext on a cruise, our fridge didn't work, our room had no AC, no sail away party of any kind, didn't even blow the horn, pop machines didn't work once the whole trip, our room attendant was GREAT, and dinning room staff very nice, people in the shops very rude, we are booked for our next cruise on the Symphony, but think we will change to another cruise line.

Traveler Type

Family (young children)

Room Type

Balcony

Experience

4-6 cruises

Nice cruise with great itinerary

Dec 3rd, 2018

Great staff and friendly service. Enjoyed visiting several islands on this cruise. Food was great as usual.

Traveler Type

Couple

Room Type

Oceanview

Experience

4-6 cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.