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Courtesy of Royal Caribbean International

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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 1198 guests have reviewed Serenade of the Seas, giving it a rating of 3.9 on a scale of 1-5.

Cruiseline Travel Rating:

3.9 out of 5(1198 reviews)

Reviews by Traveler Type

Couples56.8%
Families w/older children12.8%
Singles/Friends12.8%
Groups7.1%
Families w/young children3.8%

Most Recent Reviews

Great cruise weather was fine shows were nice.

Dec 6th, 2018

cruise was very nice. staff was friendly and helpful, the show were very good.

Traveler Type

Large Group

Room Type

Oceanview

Experience

7+ cruises

Dec 4th, 2018

PS... Rita's Cantina doesn't exist anymore ... I was a little disappointed to learn that as we were looking forward to chips and salsa and margaritas.

Thanksgiving cruise

Dec 2nd, 2018

Good itinerary, beautiful weather. Ship needs to be refurbished, and should have more customer service personnel on duty, particularly during busy times.

Traveler Type

Couple

Experience

7+ cruises

Nov 30th, 2018

The ship was clean but a bit dated, it could do with some modernisation. The entertainment and food were excellent. The staff went above and beyond as always on RC. The ports of call were beautiful and the excursions were good but very busy. Would recommend the Dolphin swim in St Kitts and go to the Boatyard in Barbados to snorkel with the turtles and above the sunken ship foc.

FANTASTIC ITINERARY AND PERFECT SHIP SIZE

Nov 24th, 2018

The ports of call were great, but the entertainment was not up to par. Platinum status on this cruise line means nothing as most cruisers were diamond status.

Traveler Type

Couple

Experience

7+ cruises

Nov 24th, 2018

Love the 10 day itinerary. The wait staff and room steward were fantastic. Couldn’t have asked for better. All midship balconies have a bit of a block - no wave views. Deck 7 has partial ocean view when seated - not listed as obstructed. Guest services is awful on this ship - been on her twice. They are dismissive of all issues, including those of a disabled person in front of me about the chair she rented. Was shocked. My issues were all dismissed, and I travel a lot, so I soak up most issues as vacation and don’t like wasting time in line at Guest Services so you can believe they were serious and deserved at least acknowledgement. Food was decent, shows were good. Wait staff lacking in some areas and great in others. One bartender didn’t want to be there and was always crabby.

Great Vacation Cruise

Nov 23rd, 2018

Overall, very nice ship. I wish they would retract part of the roof in the Solarium, it gets way to hot in the beautiful area.

Traveler Type

Singles/Friends

Room Type

Oceanview

Experience

7+ cruises

Great cruise!

Nov 22nd, 2018

Excellent trip. The crew and staff were very accommodating. The food, especially in Chops Grille was excellent.

Traveler Type

Couple

Experience

7+ cruises

Very nice but five ports in a row without a rest was hard work

Nov 21st, 2018

Our two waiters were the highlight off the cruise we looked forward to going to dinner at night. Thank you ross and ade table 307

Traveler Type

Couple

Room Type

Oceanview

Experience

7+ cruises

Overall great cruise.

Nov 16th, 2018

Overall great cruise the only downfall was being 12 days the crowd was much older and the activities were very limited. I found myself bored at times especially when we were sailing.

Traveler Type

Couple

Room Type

Balcony

Experience

7+ cruises

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.